Rated 4.5 out of 5 by 74
Rated 5.0 out of 5.0 by Doti Lovely Hotel and staff
Only stayed one night but we all had a wonderful stay making full use of the bar/lounge and enjoyed a great breakfast. The reason sleep was not so good was not any fault of the room or bedding but from outside noise made by someone who seemed to be shouting (what about not sure maybe religion or politics) but hoped local police would remove him!!
June 27, 2014
Rated 5.0 out of 5.0 by Alain2741 Excellent and pleasant stay
Holiday Inn Express continues to provide an excellent product at a great price. There are no surprises, which is very good...Also enjoyed the convenient central location and the ability to walk everywhere.
June 27, 2014
Rated 5.0 out of 5.0 by Lozzer12 Overnight stay Arras
Stayed for only 1 night here (21/6/14) in room 401.
Requested secure storage for 2 pushbikes which was no trouble for the hotel.
Check-in a breeze and room decent size.
Room clean with comfy beds and decent bathroom
Continental style breakfast with good choice of food. Breakfast and dining area kept clean
Staff friendly and helpful.
Although next to station didn't hear a thing but can't vouch for other rooms.
Private parking (€10 night) as well as public parking v close by.
Easy stroll into Arras town square which takes 7-8 mins.
Payed approx £85 - 90
I recommend this hotel
Well done Holiday Inn Express
June 26, 2014
Rated 3.0 out of 5.0 by Tbird 62 OK hotel, but plastic bed!
The hotel was convenient and reasonable, but the bed mattress had a plastic cover and the pillows were lumpy cotton sacks, described as 'soft' by the hotel but that was not my description. Its a pity because I would have given a much better review if only the bed had provided a decent nights sleep.
June 26, 2014
Rated 4.0 out of 5.0 by KevinP On Route to Duras
I would certainly recommend this hotel for a one or two night stay. the location is excellent as are the staff, the hotel is easy to find and has excellent parking arrangements. The rooms are a little basic but are comfortable and quite. all in all we enjoyed our stopover and would certainly use this hotel again.
June 23, 2014
Rated 5.0 out of 5.0 by Maxymillian Holiday Inn Express Arras
The hotel met all of my expectations; great value for money through the booking route I took and the room was well prepared and comfortable. The hotel is well placed for a transit stop or as a centre for activities in the area. Arras as a city was worth a visit but in early June on a Sunday most restaurants appeared to be shut up and the pavements were grubby. The Cathedral and centre were worth the visit alone - the food we eventually went for was poorly cooked and not up to the standard I would have hoped for from French Cuisine.
June 19, 2014
Rated 5.0 out of 5.0 by Tommo Lad Warm Welcoming Reception
The Holiday Inn Express Arras is a fantastic Hotel. The thing we liked most was that we instantly felt a warm welcome from Reception and the Breakfast was right up our street. We will definitely be returning to Holiday Inn Arras in the future and will recommend to all family and friends! A big THANK YOU!!! to Holiday Inn Arras
June 11, 2014
Rated 5.0 out of 5.0 by 2+2 oldies Great all round experience.
Conveniently placed for Arras sights. Easy to find and park, Helpful staff, spacious rooms and lovely buffet to start the day.
June 8, 2014
Rated 5.0 out of 5.0 Very helpful staff, all the things you expect from an international brand
From walking in unbooked to booking in, staying, breakfasting and having to leave the expeience was just great.
June 7, 2014
Rated 5.0 out of 5.0 by Lieve L nice room and good breakfast, everything you need to form a nice stay
Good and clean hotel with beautiful spacious rooms. Very good location within walking distance of attractions. Ideal for city trip.
June 4, 2014
Rated 5.0 out of 5.0 by Trisha52 Family room - 2 adults 2 kids
We had a great room - large double bed and a large sofa bed for the two girls (aged 12). Very clean bathroom - all we could wish for only 5 mins from the main square in Arras. Parking underground direct access to reception - costs 10.50 euros for 24 hours.
Breakfast was continental - but more than sufficient for all of us.
Check in and check out easy - staff fluent in English and very helpful.
All in all a quality stay, value for money.
June 3, 2014
Rated 5.0 out of 5.0 by Friday club Great hotel
I stayed with a party of nine from the 19th May to 24th May 2014 for the purpose of visiting World War One battle sites. I found the hotel excellent the reception and bar staff were very helpful and pleasant. The rooms were of a good standard and the choice at breakfast was very good.
The only criticisms I have are the room was very warm and I couldn't adjust the air conditioning but in fairness I didn't' raise it with reception. The only other criticism was that there was only one member of staff in the breakfast room. There was never a shortage of food but often the tables were not cleared so at times you would have to use a table set for four and two places had been used but not cleared.
I would have no hesitation in recommending the Holiday Inn Express in Arras and I will use it again in the future.
May 27, 2014
Rated 3.0 out of 5.0 by JWtD Over night in HI Arras
We were in Arras in fact transfer from one to another place.
Everything was O.K. but we got a room on the top floor under the roof as an " up-grade" due to my platinum membership.
However the room was extremely warm due to a not functioning airco or even ventilation system. The window we could' t open caused by heavy rain and thunderstorms that night. Our night was due to this almost without sleep.
Sleep is the main reason for an hotel overnight, in order to be fresh for the next day negotiations.
We were far from fresh that next day
May 26, 2014
Rated 5.0 out of 5.0 by Pamsjoy Great location
We thoroughly enjoyed our stay at holiday inn in arras. It was a great location, good service and beautiful breakfast
May 1, 2014
Rated 5.0 out of 5.0 by GA22 Service with a smile
Our stay with Holiday Inn Express Arras has always been an enjoyable experience. Close to Railway Station, and many restaurants close by, but if you just want to eat at the bar, there are a number of snack meals to choose from, which appeals to us.
The staff are knowledgeable and polite and prepared to make your stay as pleasant as possible. The underground car park is accessible by a lift from the reception.
April 27, 2014
Rated 4.0 out of 5.0 by littlesas Great value for money and very central
Even though it is right next to the station and in the city centre it was still very quiet and comfortable. the staff very helpful and most spoke very good English - needed with my limited French. Parking is good with it being in an underground car park although slightly expensive (?) at 10.50 euros a night. Breakfast excellent with a good selection and rooms clean.
April 26, 2014
Rated 4.0 out of 5.0 by CFreddie1 Comfortable hotel
Good location and having access to a car park was a plus. Staff helpful. Good breakfast.
April 22, 2014
Rated 5.0 out of 5.0 by GrahameP Great service and location.
Greeted by friendly staff on arrival. Nicolas was helpful, understanding and had excellent knowledge of the area.
Room was clean, quiet and well located for a family. Both beds gave a good nights sleep.The car was parked securely beneath the hotel at a small cost per day.
The breakfast was filling, but a toaster would have given the added touch it needed.
Arras is warm and friendly with no concerns with exploring on foot. Overall a very nice first visit to Arras and a great location to explore the surrounding areas with ease.
Well done Holiday Inn Arras.
April 17, 2014
Rated 5.0 out of 5.0 by Fewster Family Somme tour
Stated here last year & given the location if is ideal. Would use again but the only negative was the breakfast. Lack of fruit & toast but other than that is was excellent.
April 13, 2014
Rated 4.0 out of 5.0 by cornelis56 what you see is what you get
Standard Holiday Inn expres. Very comfortable beds.
Good breakfast with fresh orange juice.
Good and friendly staff
March 18, 2014
Rated 5.0 out of 5.0 by Goldwingbampa Excellent experience...
Everything about my stay was effortless and straightforward. Booking was simple. Reception staff were friendly and efficient. The room was very good. A good night's sleep and a very good breakfast. And the close proximity to the Railway station was a bonus. Would recommend and will stay again at the next opportunity...
March 17, 2014
Rated 5.0 out of 5.0 by Sheila1951 Good Hotel
Check in staff were very helpful, especially when I couldn't get my iPad attached to their wi fi.
Room was comfortable and clean. We were traveling with our adult son, but unfortunately couldn't have next door rooms. We had requested railway view rooms (father and son are train enthusiasts!) so that was probably why.
The only criticism I have is that my son was given a smoking room, although he wasn't told this at reception. We could smell the stake smoke as we opened the door. Not good for a non smoker,although we were only staying one night, so we didn't ask for a change of room.
Breakfast good, plenty of choice and huge croissants!
March 13, 2014
Rated 5.0 out of 5.0 by Holdfast RE The Perfect Product
The hotel is a model to all in every way with an attentive staff where nothing is missed. For Group stays (we are bringing 58 people to stay for two days) it has all required.
February 12, 2014
Rated 2.0 out of 5.0 by Could do better The chill!
Have stayed here before. Sadly this time the heating in the room was non existent. Did get moved to another room, no improvement. Staff did nothing more to help. Really a shame as I have had good experiences here before.
Looking closely, the windows did not fit well which did not help. I think this hotel needs a refurb.
Quite a lot of train noise, perhaps not helped by poorly fitting windows.
Car parking is convenient and underground.
Breakfast is not as good as other similarly priced chains, even in same town.
In summary, not the best HIE experience.I have had. Would I stay here again, no, even if desperate. Would I use HIE again elsewhere, probably but it would not be my first choice.
Needs to be better.
February 8, 2014
Rated 5.0 out of 5.0 by Andy 1000 Excellent hotel
Stayed one night on route to Paris - the hotel is perfect and the staff very helpful. There are plenty of eating options in Arrass and the square is lovely. Would definitely stat again.
February 6, 2014
Rated 5.0 out of 5.0 by Janruth Rooms modern and comfortable.
Hotel well appointed within town and railway station. We chose the Hotel based on it's locality and previous experience of Holiday Inn Express Hotels. We travelled on to Paris by train which was just a 2 minute walk from the Hotel.
February 5, 2014
Rated 4.0 out of 5.0 by mylesjt Platinum Member - Dubious Member Benefits
A little disappointed as upgraded rooms were available during checkin and being a Platinum member I wasn't offered the upgraded room by choice! It ONLY became apparent when I complained about the train station noise especially the continual announcements. I called down and they agreed to move me and it was to the other side of the hotel and a bigger room, surprise, surprise. SO much for begin a Platinum member!
February 3, 2014
Rated 5.0 out of 5.0 by Paget123 Pagets trip
The hotel is excellent, breakfast is generous, Arras is simply breath taking, the only criticism is the underground car park states 2.8 metres outside and the holiday inns car park is only 2.08 metres nearly a disaster with the roof box,
January 17, 2014
Rated 4.0 out of 5.0 by Blakey01 Handy stop over
We stayed overnight travelling down to Disney and found it a great place to break the journey. Only an hour from Calais, the rooms are a good size, we had two adults and two teenage children in the one room, the staff were helpful and the room had good and free wifi. Parking is secure although that was 10 euro extra but we were aware of this, and breakfast was included. Overall I would definitely recommend this hotel.
January 5, 2014
Rated 5.0 out of 5.0 Super hotel
We stayed at this hotel after long drive. Very good clean hotel and welcoming staff. Excellent position in the delightful town of Arras. Overall an very enjoyable value for money stay.
January 2, 2014