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Rated 4.4 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel A very good hotel, easy to find, great location, good secure parking and very friendly staff. I would recommend this hotel to anyone visiting the Arras area. much better than any Holiday Inn Express I have stayed at in the UK (sorry UK). August 27, 2015
Rated 4.0 out of 5.0 by Poor Breakfast quality lets this hotel down Firstly, the reception staff was very helpful and was able to assist promptly and professionally. I did not catch her name, but thank you. the room was fine, nothing special but clean and comfortable, and that was enough for the trip I was on. The breakfast was the Achilles heel in this visit. It was, in my opinion, poor quality, poor variety and poor service. So what is otherwise, a nice hotel, the breakfast is lacking so I took a second and much nicer breakfast in one of the many cafe/bars in the area. Though stated, it is not stated clear enough that their is an additional 10 euro charge for a second guest, also, parking is not free. Therefore, if two or more persons have an overnight stay and have traveled by car, an additional 20+ euros will be added to the price given by your search engine. August 26, 2015
Rated 5.0 out of 5.0 by Großartiger Service Das Service in Arras ist Gut . Frühstück ist gut. Das Zimmer ist sauber. Bad auch super sauber. August 25, 2015
Rated 4.0 out of 5.0 by Hôtel agréable A part une climatisation très faible et un site internet de réservation un peu vieillot, cet hôtel a répondu à mes attentes : personnel sympathique, chambre moderne et propre, petit déjeuner inclus, calme et plateau de courtoisie très apprécié. August 24, 2015
Rated 5.0 out of 5.0 by Good service, clean hotel Friendly front desk staff, nice simple and clean room and bathroom. Easy 10 minute walk to city centre, August 24, 2015
Rated 4.0 out of 5.0 by Fantastic room, great value but extremely hot! Chose hotel as close proximity to Calais. Hotel is situated 2 mins from a nice little area with a few bars/restaurants etc and a few minutes walk from a very lovely large square with tons of places to eat. Room was great with extremely comfortable bed and full size double sofa bed for the kids (thick mattress too). Room facilities good with tea and coffee/wifi etc. I booked this hotel as the room had aircon. This was almost non-existent - if you position yourself in a certain part of the room you could just about feel it stirring the air. We didnt sleep very well due to being so hot - and it was only 20 degrees outside. I can't imagine how unbearable it would be in a heatwave! Other than that though a good place to stay. August 19, 2015
Rated 4.0 out of 5.0 by Good Welcome and nice room The hotel comes up to the standard required. Breakfast is good although the clearing of used plates etc was not efficient as personel chatting. Outside Plaza area looks unkempt August 5, 2015
Rated 2.0 out of 5.0 by Accueil et propreté indignes d'un hôtel de ce standing Bonjour, Pour la première fois dans un Holiday Inn, nous avons constaté que l'accueil était déplorable, le personnel peu aimable et inattentif à nos demandes. La propreté de l'hôtel et de la chambre laissaient à désirer. Une impression d'ensemble indigne d'un hôtel 3 étoiles et de ce à quoi nous sommes habitués pour des hôtels de cette chaîne. August 4, 2015
  • 2015-08-29T11:13:27.590-05:00
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