Rated 4.3 out of 5 by 28
Rated 2.0 out of 5.0 by KevinCy Good room but customer service average
Stayed for two nights. Room and cleanliness good. Swimming pool was closed. Paid extra for additional internet facilities - quality very poor. Unless you are fluent in French, hotel staff that I met are really not interested.
October 16, 2013
Rated 3.0 out of 5.0 by Pagoge Old Roms Are Not acceptable
New Roms Are ok, but old Roms Are smells and faciliteis Are Not Working.
October 7, 2013
Rated 4.0 out of 5.0 by jeff07 comfortable room
in party of 7 using hotel for overnight stop en route to Switzerland.
Found hotel comfortable and close to motorway for onward journey.
September 28, 2013
Rated 4.0 out of 5.0 by GeoffI Good stopover
This was the second time we had stayed here and coming from the other direction we still had problems finding it. In spite of the external appearance this is a nicely appointed and comfortable hotel. It's handy for the motorway although next time I would ask for a room facing the car park as we did get a bit of traffic noise on the other side. Breakfast was good and the staff coped well with the large coach party that morning. We appreciated the free drink offered to Priority Club members and enjoyed our dinner sitting out by the pool.
September 9, 2013
Rated 4.0 out of 5.0 Convenient place to stay
The hotel is conveniently located but, as always, the lack of signage meant that it took us some time to find the hotel. The directions provided on the website are inadequate. The food in the evening was delicious and freshly cooked. Some of the food at breakfast was less good. The pineapple was so old it had begun to ferment!. It was also very busy at breakfast time and this was not handled very well by the staff.
September 7, 2013
Rated 4.0 out of 5.0 by Peter070 Comfortable rooms and service
Was here for the second time. Good hotel nearly located to Lille.
Rooms are nice updated, beds are quit good. Breakfast is a little bit expensive to what you get but the food is fine. People are friendly.
September 5, 2013
Rated 4.0 out of 5.0 by AFogg They found and sent our passports home - great staff
I really like this hotel for an overnight stop, great friendly staff and good facilities (outdoor pool, games etc.)
On top of that Isabelle found our lost passports and sent them home for us, Thankyou!
We will be staying again when travelling from the ports
September 4, 2013
Rated 5.0 out of 5.0 fantastic hotel
Don't let the outside appearance of the hotel fool you, when you get in the front door it is probably one of the best Holiday Inn hotels I have stayed in
The only problem , and this really is nit picking because it hard to find anything wrong at all is, the bath towels seem to get smaller and smaller!!
September 3, 2013
Rated 5.0 out of 5.0 by Steph14 Very comfortable hotel
The staff were really helpful and did their best to look after us from the moment we arrived until we left.
We will definitely book again if we stay in Northern France.
August 28, 2013
Rated 5.0 out of 5.0 by passerby It's always a comfortable stay at Lille Englos
Lovely staff, great rooms, location close to the autoroute yet far enough away not to be too noisy, LIlle Englos is invariably our first choice when in the region. The area is safe and secure and there is plenty of free parking.
It is not too hard to find first time, and they do a very good breakfast which is included in the price.
This is our fourth time staying here (including last year when we hired a car and used it as a base to visit the WW1 battlefields), and we will certainly stay again.
We have never stayed without a car, but I know there is a bus service from the nearby supermarket (Auchan Englos).
August 26, 2013
Rated 5.0 out of 5.0 by ShaunAA Excellent - How all Holiday Inns should be
A pleasent surprise after the Holiday Inn Express at Cologne - Muelheim. The cost half as many reward points but was twice as good!
Food was excellent, facilities were excellent and it had secure, free parking.
We stayed an extra night because we liked it.
August 17, 2013
Rated 5.0 out of 5.0 by Ted40 Friendly and Convenient
Despite the closeness to the motorway this hotel provided a quiet and restful overnight stop. We received a warm and friendly welcome, and the complementary bottles of water in the bedroom were a lovely touch. This appears to be a busy venue, with conferences / receptions going on all the time, but this did not inconvenience us in any way. Service in the dining room was very good, and reasonably priced. Overall an excellent experience.
June 21, 2013
Rated 4.0 out of 5.0 by Dave01 Nicely renovated wing. Always HI comfort.
We completed four days here two weeks ago and stayed again on our return trip. This time we were in the new remodelled wing and must say that they did a very nice job in updating. Style, furniture etc. were well received and I would ask for a new remodelled room when returning. Typical standards maintained as per Holiday Inn. Good bed, clean, neat and well appointed. The one negative would have to be the breakfast. Overpriced, and under cooked eggs. Must be made out of a powder, because they don't taste real. The staff is helpful and accommodating, the new rooms are very nice, but the breakfast quality and variety should be reviewed and upgraded to make it more enticing especially for the price.
We will stay there again if we are in the area and recommend to you. There is a large Achaun shopping center about 1km away for supplies and restaurants.
June 7, 2013
Rated 3.0 out of 5.0 by Scottie1 A 4 star room, with only a 3 star breakfast
May I suggest booking a room only deal until the hotel owners improve on the quality of the breakfast offered!
A really nice, spotless, freshly redesigned room with a very comfortable bed and a stunning bathroom. Well done! Other hotel's could improve simply by offering this level. However, should you not actually expect a well-appointed room as standard as a paying customer?
Friendly staff and a good check-in & check-out service.
Whilst there was enough choice, the breakfast quality was sadly, at best, 3 stars. In 2013, there is absolutely no reason for this other than, I suspect, to keep costs down. What a shame!
May 29, 2013
Rated 5.0 out of 5.0 by Batman01 Lovely area.
Nice and quiet, surrounded by trees. Thank you very much to everybody.
May 21, 2013
Rated 5.0 out of 5.0 by eaaxh02 Fantastic
This hotel is a diamond in the rough, from the exterior you fear the worst but walk in the front door and the surprise is a pleasant one, the decor is fresh, lots of white panelling makes the interior look crisp and contemporary. The rooms are large, comfortable and a pleasure to spend time in. Only had time for a very quick drink from the bar but the staff on both reception and the bar were welcoming and helpful.
I would most certainly return if the opportunity arises again.
February 15, 2013
Rated 5.0 out of 5.0 by Olus Great Hospitality
We had a great experience at the hotel. It was quiet, rooms elegant and service personnel excellent as were welcoming. Slightly out of range with other services but if you want a peaceful stay at a serene up and coming location, the hotel is perfect.
January 9, 2013
Rated 4.0 out of 5.0 by helenus Great staff
This hotel is the one I use by choice when going into France. Since being taken over by Holiday Inn it has improved tremendously. Normally I have nothing to moan about but this time was different. On my last two visits I had eaten in the restaurant and had had the gazpacho soup and the Sea Bass as main course. Imagine my horror on examining the menu to find that those two items had been deleted. I asked the waiter as to who had decided to omit these and was informed it was Head Office. I was also inform they were seasonal dishes. Both the chef and waiter were very apologetic and had the person from head office been present he would have been told in no uncertain terms what I think of so called "seasonal dishes". I had to fall back on plan B ie steak tartare(cru) . As it happens the excellence of the staff and the pleasant room ambience made up for the disappointment and I had my usual very comfortable stay. Next one will be March all being well.
December 20, 2012
Rated 4.0 out of 5.0 by NL10 good service, pleasant hotel
all members of staff we dealt with were both very friendly as well as being efficient. Perfect !
December 19, 2012
Rated 5.0 out of 5.0 by Frierns Exceptionally good hotel
Clean and quiet hotel. Stunning room standard. Is located next to the motorway what makes it ideal for resting in the middle of the long travel.
November 7, 2012