Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 Great Hotel! Good Location, Clean Room and Great Staff
I stayed at this hotel on business it was a great location, the staff was very friendly and the room was very clean. The only complaint I had was the air conditioning unit in my room, I had it turn down as far as it would go and the room was still hot and stuffy, but other than that it was a good stay.
July 27, 2015
Rated 5.0 out of 5.0 by soccercrew6 Nice stay
We stopped to visit the zoo. The hotel staff, front desk, breakfast, everyone, was super helpful and pleasant. The hotel was nice, clean, and well taken care of. Good stay.
July 23, 2015
Rated 2.0 out of 5.0 by emmylove Difficult parking and entry into hotel/room comfortable
The hotel appearance is nice and room was comfortable. Noted comfortable mattress. Night time front desk staff was unfriendly, unhelpful and rude. Parking is very inconvenient and all entrances other than front door require steps which is difficult for anyone with mobility issues. Minimal front parking spaces and must walk around hotel to enter through front door; again, difficult for mobility issues.
July 21, 2015
Rated 3.0 out of 5.0 by DUBBMOM Had Some Issues but would Stay Here Again.
We arrived late in the evening on July 4th, had to find the desk clerk after about 5 minute wait at front desk, she was in a room next to the front desk. We stayed in room 209, there was a light out near the bath tub/shower that never got replaced the whole week of our stay. We had a couple one day where the cleaning staff didn't even make our bed, clean our room or give us fresh towels. Breakfast was good. Pool was open, but not cleaned regularly. Otherwise good location, most of the staff was pleasant. Didn't recognize me as a rewards member at check in.
July 14, 2015
Rated 4.0 out of 5.0 by MAP_ATL Asheboro HI EXPRESS
GOOD - Clean room and meet expectations. Generally your average HI express experience.
July 13, 2015
Rated 5.0 out of 5.0 by pdq001 Room lighting
Could not close drapes to block out light from parking lot.
July 6, 2015
Rated 4.0 out of 5.0 by Gigi72 Room needs repair and morning staff rude
The bathroom sink stopper was not operable. It was broken. The shower head was 4 inches out of the wall on a plain PVC pipe. The shower off and on adjustment was loose and didn't work. The morning front desk person was rude and not knowledgeable. When she was corrected by her boss she shrugged her shoulders. We rented 2 rooms and the rest of our family had similar experience with he plumbing. Grandchildren were disappointed when they were told the pool was closed when it should have been open. Your company can do better than this. This is the worst Holiday Inn we have ever stayed in. You need to inspect these facilities more often.
July 1, 2015
Rated 2.0 out of 5.0 by PoppyB Facility needs more help
the staff that we encountered were all very nice but seemed to be over extended. they needed more help to handle the tasks that had to be done.
June 28, 2015