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Rated 4.5 out of 5 by 157 reviewers.
Rated 4.0 out of 5.0 by Room needs repair and morning staff rude The bathroom sink stopper was not operable. It was broken. The shower head was 4 inches out of the wall on a plain PVC pipe. The shower off and on adjustment was loose and didn't work. The morning front desk person was rude and not knowledgeable. When she was corrected by her boss she shrugged her shoulders. We rented 2 rooms and the rest of our family had similar experience with he plumbing. Grandchildren were disappointed when they were told the pool was closed when it should have been open. Your company can do better than this. This is the worst Holiday Inn we have ever stayed in. You need to inspect these facilities more often. July 1, 2015
Rated 2.0 out of 5.0 by Facility needs more help the staff that we encountered were all very nice but seemed to be over extended. they needed more help to handle the tasks that had to be done. June 28, 2015
Rated 5.0 out of 5.0 by Great staff Amanda (front desk) was very efficient and knowledgeable about the area and was always pleasant. June 24, 2015
Rated 1.0 out of 5.0 by Will not come back to this hotel again Requested an early check in when booking online, arrived at 3 which was standard time to check in. Was told at check in that our room was not ready, had to wait almost an hour for the room to be cleaned. We were there for basketball tournament and needed the extra time to relax and cool down before heading to the next game, this completely threw us off. We booked the presidential suite, the room was extremely hot, gave the room a couple hours to cool off while we went to the next game. Came back to room, still hot. Moved to another room that was also hot, but we tolerated it. The entire 3rd floor was above 85 degrees. Asked for a discount for the inconvenience (this should have been offered by the staff), I got the runaround by both front desk attendants. On check out the front desk attendant said they should have discounted the room the night before and now he couldn't because the charge had been processed. I got the complete run around from the staff, I asked for the manager to call me and 2 weeks later I have still not talked to anyone. June 23, 2015
Rated 5.0 out of 5.0 by Excellent Place To Stay and Relax I recommend this hotel. They have awesome service and the rooms are wonderful. The beds are like sleeping on pillows. The pool is an out door pool that is nice. The breakfast is awesome. I recommend the pancakes. They are cooked to perfection every time. June 16, 2015
Rated 5.0 out of 5.0 by stay again We're repeat visitors, why change horses when you find one that suits your needs. June 15, 2015
Rated 5.0 out of 5.0 by management was extremely helpfil very nice property... clean rooms. was not happy with breakfast.. poor selections. need more fresh fruit. bathroom was clean and clean towels. bed was comfortable and so where the pillows. June 13, 2015
Rated 4.0 out of 5.0 by Very nice Hotel The hotel lobby and rooms were very clean. Staff friendly. Also provided a nice breakfast in the morning. June 9, 2015
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