Rated 4.6 out of 5 by 369
Rated 5.0 out of 5.0 by JoeWaltz Postmaster
Good overall experience. We will be staying at your facilities in the future.
May 18, 2015
Rated 4.0 out of 5.0 by ElleGator Clean and comfortable hotel
The property is clean and appears to be well maintained. Bill was accurate and I found a good rate through my AAA membership.
My bed was too firm for my liking and I didn't sleep well as a result. Also, the room was a little warm as the air conditioners thermostat was not calibrated properly.
Otherwise, the stay was pleasant.
May 13, 2015
Rated 5.0 out of 5.0 by macred2005 Great service
I am always pleased with my IHG experiences, and this was no exception. The staff was very friendly, and quite helpful when asking for restaurant suggestions. The hotel was very comfortable
May 6, 2015
Rated 5.0 out of 5.0 by BNABCB Clean and Friendly
Staff could not have been more accomodating and friendly. Property was clean.
April 30, 2015
Rated 4.0 out of 5.0 by LemonLayerCake08 Decent Stay for Mini Vacation
We stayed at this hotel on a recent trip to Asheville. The price was one of the better deals in the area for booking on short notice. On the plus side, it was very close to the highway, so we were able to easily get to all the area attractions (downtown, Blue Ridge Parkway, Biltmore house). We had a plumbing issue and someone was at our room w/in 10 minutes of calling the front desk. Our room was also a decent size, and clean.
The only real negatives were the price being a bit steep for the location and outward appearance of hotel. A new outlet mall is opening across the street, so I suppose that could be commanding a higher rate??
We also had to adjust the air conditioning unit several times as the room kept getting muggy.
Overall I think we would stay again if we were not able to book a room closer to downtown.
April 29, 2015
Rated 5.0 out of 5.0 by Merry24 Friendly staff, comfortable bed
Very helpful and friendly staff. Would stay here again.
April 28, 2015
Rated 5.0 out of 5.0 by Merry 50 Comfortable bed and great service
Perfect location to Ashville downtown and Biltmore estates. Clean, up to date, cont. breakfast was very nice and plenty of room for our group to enjoy before heading out for the day. Hotel staff had suggestions of places to eat for us. I left a coat and they returned my call in the amount of time they said it would take to locate and it was waiting for me at the desk on my way back through. Very helpful. Would stay here again.
April 27, 2015
Rated 5.0 out of 5.0 by lund Great Stay
Loved the hotel very friendly staff, clean room, very relaxing stay
April 27, 2015