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Rated 4.6 out of 5 by 431 reviewers.
Rated 5.0 out of 5.0 Large, clean rooms, friendly staff, great free breakfast Called this property to inquire about using some points and some cash for my stay. Was able to book 2 nights on points and one night with cash in the same room. Knowledgeable professional, friendly staff, large clean rooms. A well-stocked hot/cold breakfast each morning, evening pancakes, very nice outdoor pool, indoor hot tub and small, but well-equipped fitness room. Easy to find location off of I 26, less than 10 minute drive to the Biltmore. Will definitely stay here on my next trip to Asheville. August 29, 2015
Rated 5.0 out of 5.0 by 5 stars again, getting old! Second perfect review for this hotel. Cleanliness, friendliness, super comfortable beds/pillows and a great breakfast as well! Didn't hurt that we loved Asheville (our first visit). Would absolutely stay at this hotel again!! Great location (as far as highways go), but not near much else...maybe 15-20 minutes from downtown, where we spent a lot of time. August 29, 2015
Rated 5.0 out of 5.0 by Great Stay in Asheville Everything about our stay at the Holiday Inn Express and Suites Asheville-Biltmore Square Mall was excellent. The staff was cordial, professional, and knowledgeable from check-in to check-out. The outdoor pool and indoor hot tub were terrific. We also appreciated the private balcony -- definitely a nice added touch to have a breathtaking view of the Blue Ridge Mountains while drinking our morning coffee. We stay at many different Holiday Inn Express hotels, and this is one of the best. We will book here again the next time we are in the Asheville area. August 28, 2015
Rated 5.0 out of 5.0 by Asheville getaway Room and bathroom was clean and smelled fine. Front staff was kind and curteous. August 26, 2015
Rated 5.0 out of 5.0 by restaurants The staff went out of their way to recommend outrageous restaurants for us, local places, which we really enjoyed. To see a sanitation rating of 99.5 speaks for itself. See you again soon. August 25, 2015
Rated 5.0 out of 5.0 by Clean and Comfortable This was my second experience at a Holiday Inn Express in the US, and by far is the best place to stay. Beating the competition, the bed was comfortable not too soft and not a brick bed, the mattress and pillows were just right for sleep. The room and bathroom were clean, and kept exceptionally clean during our 3 night stay. The housekeeping service in my opinion is the best I have encountered in any hotel, even the high end hotels. It took 5 minutes for response to our needs. The hot breakfast was excellent, a nice variety to choose from, including hot scrambled eggs, and a pancake maker!! I would definitely recommend this hotel to anyone coming to the area! It was minutes from the Biltmore, and close to downtown, restaurants, and shopping. I will choose Holiday Inn Express next time wherever my travels take me!! August 22, 2015
Rated 5.0 out of 5.0 by clean and updated furnishings great place to stay. breakfast offered a nice variety. room was very clean. we had problems getting the wifi to work, but that was not an issue for me. August 22, 2015
Rated 4.0 out of 5.0 by High Price and Bed Not comfortable I have stayed at a lot of Holiday Inn Express's and this one was pricey for the level of accommodations. Others I have stayed at seem to have been more up to date on bed comfort. August 21, 2015
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