Rated 4.5 out of 5 by 201
Rated 4.0 out of 5.0 by TESSComments Front Desk
For the Check-in process there was 1 male and 1 female handling the desk. Both were very nice. The female was extremely knowledgeable and helpful. I am sorry, I did not get her name.
The room was very nice.
May 12, 2014
Rated 5.0 out of 5.0 by SammieJo Love the renovated hotel!
A great stay! Great staff and I love the renovated rooms. Very clean and extremely comfortable.
May 9, 2014
Rated 5.0 out of 5.0 by ray565 great service
I have stayed at this hotel several times over 2 years time.Low staff turn over means great customer service.Centrally located to sites in the area. Overall a good place to stay.
April 22, 2014
Rated 5.0 out of 5.0 by Bumped Perfect Hotel
Great checkin, Upgrade, nice room, good breakfast. Just what you want. Would stay there again.
April 20, 2014
Rated 5.0 out of 5.0 by busn traveler I stay here 1 to 2 times per month
These stays are all on business and after a long day, I appreciate being treated as a guest not a paying customer that must be endured.
From the warm greeting at the front desk to the fantastic rooms, my stay has always had the greatest value.
I have stayed at HIE across the USA and this is one of the finest.
April 15, 2014
Rated 5.0 out of 5.0 by yellowfin Asheville Holiday Inn Express should be the model for all Holiday Inns.
The Inn is immaculate. The rooms are large and spotless. The manager, Steve, is so friendly and helpful. The kitchen crew is accommodating. We always look forward to staying there at the end of a long trip to get to Asheville. The price is also reasonable.
April 8, 2014
Rated 5.0 out of 5.0 by BillyMikeyBoy Overall Good Value
We enjoyed our stay and were very pleased with the accommodations and service. The staff was very helpful and pleasant.
April 3, 2014
Rated 5.0 out of 5.0 by CTinNC Long day short night
After a long day's drive, it was nice to be greeted with a warm smile and help settling in for the evening. The room was very comfortable, clean, and convenient. We enjoyed out stay and would highly recommend this facility to anyone.
April 1, 2014
Rated 5.0 out of 5.0 by Kimonbusiness Weekend getaway
Added a weekend to a business meeting for my wife to enjoy the area. Had a great stay in newly renovated rooms. Service was great.
March 28, 2014
Rated 5.0 out of 5.0 by Rubypro Great Experience
Amazing view, staff was helpful and pleasant. Great location
March 15, 2014
Rated 5.0 out of 5.0 by Tfieldsksp Last minute overnight....
I stopped in at this Holiday Inn Express after looking online for one in the area. The lobby was clean upon entry and someone was waiting to help me. I usually check in at the Government rate, but the room was cheaper with their "Best Available". The desk clerk was very accommodating and assisted me quickly and efficiently. She suggested a newly remodeled room and even some dinner suggestions. The room was clean and quiet. Bed was comfortable and I slept well. I did not get up and partake in the breakfast. This room was perfect for my brief overnight stay. I would recommend this hotel to anyone traveling through the area.
March 3, 2014
Rated 3.0 out of 5.0 by sdfg876643 HVAC NOISE ON THE TOP FLOOR
HI! Stayed in Rm 504 - Top Floor / HVAC noise above my head all night - sounds like a jet airplane taking off / could not sleep and had training all the next day - Tried! / also the heater-cooler in the room making noise while running / The cleanliness of the room was great! / I will stay again just not on the top floor and in a King Size Bed.
March 1, 2014
Rated 4.0 out of 5.0 by DFR5550 Asheville visit
We came into see the Biltmore and had a wonderful experience with our accommodations at this Holiday Inn. The staff was friendly and gave us directions to the Biltmore, Walgreen s. and Urgent Care, etc.
The only suggestion I would have is to have a book of stamps at the desk for when a guest would like to do a mailing and needed to buy a stamp. See you again!
January 27, 2014
Rated 5.0 out of 5.0 by The adventurers Wonderful people, comfortable bed with soft linens, excellent service
We enjoyed our stay here and felt really welcome. We had been travelling over 3500 miles on this adventure and felt at home here. The food was hot, service was good and the front desk people were outstanding. They provided directions complete with maps and smiles! The Christmas tree was still up when we arrived and the fireplace was aglow. Talk about a welcome home...We stayed several nights as we considered making Asheville our new home, even returned after a visit to surrounding area. The staff here was influential in our choice to stay a while. We have made our home here now and the only bad thing about this is we don't have a need to stay here anymore. Thanks to the whole staff.
January 26, 2014
Rated 5.0 out of 5.0 by fiberjoe beautiful asheville
a great stop in the mountains, even by night.
January 7, 2014
Rated 4.0 out of 5.0 by Jess8706 Comfortable bed
Love these motels and stayed in them every chance I got.
January 6, 2014
Rated 5.0 out of 5.0 by Marcy5 Great room and staff
My husband and I stayed here for two days just after Christmas. The staff were remarkably pleasant, courteous and helpful. When we asked for any help, it was immediate. The room was beautiful, quiet, clean and comfortable. Haven't been so impressed by a hotel experience in some time. Can't recommend highly enough.
January 3, 2014
Rated 5.0 out of 5.0 by Ricky E vacation 2013
When we arrived we asked if the room was close to the vending area and it was next to it. We are light sleepers and explained this to the Staff. The staff moved us so we would be away from the vending and the elevators and gave us a upgraded room at no extra cost. We will be back. They also have a great free breakfast bar.
January 2, 2014
Rated 4.0 out of 5.0 by AmericanHistoryBuff Affordable, quality place to stay.
This HIE was affordable, in a convenient location, clean, with friendly and helpful employees. It is close to the Blue Ridge Parkway, the Biltmore House, dining and shopping. The bed was very comfortable and the room very clean. We have stay at this hotel often in prior visits and have been very pleased. Unlike prior visits, our room this time needed some maintenance adjustments. 1) The heating unit appeared new, but it would get too warm at normal settings. 2) The bathroom faucet also appeared relatively new, but was extremely difficult to turn water on and off. 3) The toilet seat unit appeared new also, but when lowering the seat portion, when it was about 3/4 of the way down, the lid would catch and would fall down on your hand or arm. We will stay at this HIE again in the future, despite the annoying issues with that particular room.
January 1, 2014
Rated 5.0 out of 5.0 by CarTraveler Great Staff and Clean, Comfy Rooms
Everything was lovely, from the initial check-in to the room, the spa, the breakfast, and the staff.
January 1, 2014
Rated 5.0 out of 5.0 by OllieK Comfortable bed and yummy breakfast
Great hotel. Clean room, nice bed and delicious breakfast. Would defiantly recommend to anyone.
December 21, 2013
Rated 5.0 out of 5.0 by CWMom Nice stay
We only stayed one night but enjoyed it. The breakfast bar was nice with lots of options. Staff were very friendly and our room was nice and clean. Very conveniently located as well!
December 17, 2013
Rated 5.0 out of 5.0 by Hankonthego Great Place to stop
Was only passing Thur but had a great nights stay in a very clean place. Thank to the staff for all their help
December 8, 2013
Rated 5.0 out of 5.0 by Leftwing3 Very nice property, all amenities as expected...
Nice clean property. Great staff and an excellent value. Very satisfied...
November 27, 2013
Rated 5.0 out of 5.0 by fiberjoe great stopping point going through the mountains
great place and even better staff.
the really know how to treat members
November 26, 2013
Rated 5.0 out of 5.0 by BusinessTraveler150 Regular Visitor
I stay @ this location almost monthly. Hotel has always been of good quality, kept up to date and clean. Staff make this an enjoyable and comfortable stay. Great location to one of our offices.
November 24, 2013
Rated 4.0 out of 5.0 by zwelch85 Good Hotel
I have stayed here numerous times, and enjoy my stays here. There are a few things that I would like to see fixed, the first thing is the attentiveness of the housekeepers while in the room. It is always the small things that make the biggest difference (i.e. making sure the amenities are stood up in the bathroom, the clock in the bedroom has been set when the power fails, etc) Another big thing that I have seen multiple times is the cardboard that is in the windows of the front of the hotel.. This is obviously the housekeeping staff room, and it looks trashy to see cardboard in the windows of a HIE hotel, this is something I would expect from another type hotel, not HIE.
Otherwise comfortable bed, fast WIFI and clean hotel!
November 23, 2013
Rated 5.0 out of 5.0 by PamJim Great Service
Scott at the front desk was very helpful and very pleasant from the time we checked in with any and all of our needs and questions. He is a great asset to your organization. He gave us dinner ideas and how to get everywhere we wanted to go. The staff overall were all nice and accomodating. We would stay with this Hotel again.
November 17, 2013
Rated 5.0 out of 5.0 by Roz64 Great variety and delicious breakfast
Enjoyed our stay at Holiday Inn Express so very much. Excellent accommodations, comfortable bed, great shower, clean room. Have stayed in many other hotels, but your breakfast was by far the best. Your cinnamon rolls were amazing!!!! From now on, Holiday Inn Express will be our choice.
November 17, 2013
Rated 5.0 out of 5.0 by Smokey16 Great location, great service,
This propery was a perfect location for us travelling through North Carolina. Easy access to and from downtown Ashville. The one night we stayed was as expected with Holiday Inn Express. Clean, quiet and comfortable.
November 16, 2013