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Rated 4.5 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Very Nice Hotel, Friendly Staff Overall our stay was very nice except that the breakfast egg omelet was not heated thru thoroughly, otherwise the breakfast bar was good. June 27, 2013
Rated 5.0 out of 5.0 by Great Place to Relax The staff were extremely gracious in aspects and left no questions unanswered. Great place, we enjoyed it immensely. June 18, 2013
Rated 4.0 out of 5.0 by Nice Place to Stay Staff was friendly and helpful on our last visit. The internet connection, when we were there was fast. Breakfast was good, room was comfortable. June 15, 2013
Rated 3.0 out of 5.0 by Paying attention to the details. This facility was in excellent shape very comfortable. One issue I had was paying attention to the details , I give them my priority club number, he wrote it on a piece of paper assured me it would be put in later , As of a week and a half now still not in my system. June 15, 2013
Rated 5.0 out of 5.0 by Great service and comfortable rooms. I stayed in the Holiday Inn Express at Biltmore and was very pleased with the room and service. The rooms were very clean and comfortable. I found the staff very helpful and friendly. The location was excellent! I will definitely stay here again. June 14, 2013
Rated 5.0 out of 5.0 by A Great Holiday Inn The beds were comfortable. The room was clean. The desk clerks were pleasant and helpful. The breakfast area was clean, well stocked, and very good. Would definitely stay here again! June 14, 2013
Rated 5.0 out of 5.0 by Great Hotel As always this was a great hotel, excellent staff. Breakfast good but used to be excellent. June 11, 2013
Rated 5.0 out of 5.0 by Girls weekend Exceptional staff, great breakfast options and so clean. Would love to come back. The Biltmore was closed on June 1st. June 10, 2013
Rated 4.0 out of 5.0 by Great Staff From smiling reception desk to the breakfast staff they are trained, smiling and willing to go the extra effort to help in any way! May 24, 2013
Rated 4.0 out of 5.0 by Nice Location The location for this property is great. Close to the interstate, but can't hear the road noise. Staff was friendly and room was well kept. My only complaint is lack of room upgrade or acknowledgement that they were unable to upgrade. This is my biggest complaint about the PC program. Hopefully the new changes will help this. May 22, 2013
Rated 5.0 out of 5.0 by Business travel Great staff, very accommodating to my schedule. Room and property was clean and well maintained. May 20, 2013
Rated 5.0 out of 5.0 by Excellent Font Desk Personnel Everything about our stay at this hotel was more than we expected. Will stay here again when in Asheville. May 16, 2013
Rated 5.0 out of 5.0 by Clean Liked the facilities - must have been built semi-recently. The only thing that seemed worn was our A/C unit. But it did its job pretty quietly. Breakfast was good - lots of choices and the cinnamon rolls were great! The only Con is the TV - changes channels SO SLOWLY... May 10, 2013
Rated 4.0 out of 5.0 by Truetravel Overall good experience. No problems experienced and our brief stay was fine. Think I like the surveys better than reviews. May 6, 2013
Rated 5.0 out of 5.0 by Great Place To Stay Great location to stay. Close to area attractions, downtown, Biltmore Estate and easy access to Interstate. Hotel accomodations were excellent and the entire staff could not have been nicer and more helpful. HIGHLY Recommend !!! April 27, 2013
Rated 2.0 out of 5.0 by Poor service The evening desk clerk was rude and inhospitiable. I always stay at Holiday Inns but I would not recommend this one. April 19, 2013
Rated 4.0 out of 5.0 by Great Staff, service and value Front desk staff always willing to help with directions or with room changes. Cannot say enough how pleasant they are. The breakfast staff is always smilling and keeps the breakfast area clean and well stocked. April 18, 2013
Rated 5.0 out of 5.0 by Great Value near Biltmore This property appeared somewhat modern/updated and was certainly clean. Everyone in my family commented about how comfortable the beds were. The breakfast was great although we were looking forward to the waffles in the morning but discovered that they offered pancakes instead. :o( We would definitely stay there again. April 17, 2013
Rated 5.0 out of 5.0 by Comfortable with a great price When I started looking for rooms for our Asheville stay, I was a little disappointed in the prices of the downtown hotels. This search led me to the Wedgefield Dr location and I am so glad that I decided on it for our trip. The location is not too far from downtown and the hotel was really nice. Our room and other areas of the hotel were very clean and relaxing. The staff was accommodating and helped us navigate our way to specific areas of Asheville and even gave us restaurant suggestions. The choices for breakfast were also impressive. I have already recommended this hotel and Asheville in general to my family, co-workers and hair clients. We will definitely be back! April 15, 2013
Rated 3.0 out of 5.0 by Great Service Staff and service was great. A little disappointed with rooms. The standard room at this location does not have a microwave in room or a mirror/sink outside restroom. Restrooms don't have an exhaust fan that can be turned on. April 15, 2013
Rated 5.0 out of 5.0 by good service Enjoyed our stay at Holiday Inn Express Asheville NC very clean,great breakfast, very courteous when we checked in. Would stay there again. April 12, 2013
Rated 5.0 out of 5.0 by Another great visit! it's a great place to stay while visiting Asheville. We highly recommend this Holiday Inn Express. April 7, 2013
Rated 4.0 out of 5.0 by Change The only two things I would change is that Breakfast, Especally Easter Sunday have a little different each day, we stayed there for three day's and I was tired of Gravey and Biscuts and Pork Sausage pattys. Bacon, maybe or Ham, same old, same old, was "OLD". The other thing we left a day early and we had to wait for the Office Manager to get there to "Approve" of our leaving and give us a refund of one day. Other than that, the place was spotless and everyone was polite. April 7, 2013
Rated 3.0 out of 5.0 by Follow-up on "A Little Surprised" Dear Ellen: Please know that your DAY crew was great, friendly and welcoming, and housekeeping gals did just fine. Additionally, the hotel may not have been heavily booked during our stay. In today's economy, we recognize that everyone needs to conserve and reduce costs where possible. This may have been the reason why breakfast items sat out and were not hot. (I am used to staying at HIEs that are fully usually fully booked). Though the earlier comments were fair/reasonable and correct, we do understand that (relative to breakfast) sometimes it is a matter of smart business. March 27, 2013
Rated 3.0 out of 5.0 by Disappointing The hotel was fine with the exception of the cleaning staff who we noted eating breakfast while lounging on bedding in the hallway two days in a row. We had to step around them to reach our room returning from breakfast. They did not apologize or seem chagrined. Their slovenly behavior and attitudes were very unprofessional and disappointing. We have never had this experience at a Holiday Inn Express. March 26, 2013
Rated 4.0 out of 5.0 by A little surprised ... Outward appearance leads one to believe that this HIE was renovated or newer. We had been travelling all day and had pre-booked a few weeks in advance. I called about 1 hour prior to arrival as a courtesy (as we were arriving after 10:00 p.m. The front desk person's tone was more like "Why are you telling me?" Whether is was helpful or not, his response was more like he didn't care #or appreciate the input#. Once we arrived, there were two people on duty. One younger and one older gentlemen. The "vibe" given was that they either didn't get along or they didn't want to be there. Not really friendly or welcoming, and more like two people just putting in their shift. The room was basic #unlike ANY HIE I have stayed in#. It was simply a room. Though it appeared to be clean, it was not comfortable or inviting. Wished I hadn't booked and prepaid for 3 nights at this particular hotel. Breakfast hot items were lukewarm #we tried it two days at different times#. It was not worth giving it another try on morning #3. Will stay at another hotel when in area a few weeks from now, and in the future. Sorry ... but this one did not score as well as others. March 25, 2013
Rated 4.0 out of 5.0 by good I was impressed with the hotel I did like it thank you for the good hospitality thankyou March 19, 2013
Rated 5.0 out of 5.0 by Buisness Traveler Stay at this hotel on business weekly. Rooms are clean and fresh with an attentive staff that will go out of their way to help. Breakfast is always ready early and that is nice since I leave out early morning. March 1, 2013
Rated 4.0 out of 5.0 by Clean Room The room was clean and the bed fine, the dining area needs to be cleaned more often. The tables do not get wiped down in between guests. The food gets very boring, but other than that the motel is fine for sleeping and staying as long as you do not eat breakfast there. February 28, 2013
Rated 5.0 out of 5.0 by Obie3 Excellent property. Staff was very friendly and helpful. They were able to provide ideas on local sites and excellent dining offers. February 25, 2013
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