Rated 4.4 out of 5 by 106
Rated 4.0 out of 5.0 by ScottV Good place, normal HI Express
First, I was disappointed for not being recognized as a Priority Club member. I brought this to their attention and told them I normally receive a welcome gift. I was informed that IHG is going to have the same gifts everywhere from now on and they didn't have anything at the moment. I don't think that's a good way to do things. At least have something for your loyal customers. Breakfast was never all that great, but I guess that's what you get.
Nothing really outstanding about the hotel. Just normal. Nice enough people working there.
January 2, 2014
Rated 4.0 out of 5.0 Very nice tub
Had problems with the tub plumbing. Staff worked very hard to correct problem... Super Job!
January 1, 2014
Rated 4.0 out of 5.0 by Rick8000 VALUE
NICE HOTEL. A LITTLE OVERPRICED FOR THE HOTEL AND THE AREA.
December 29, 2013
Rated 5.0 out of 5.0 by temperance very good experience
Nice clean excellent staff dry heat meant had to open a Window
December 12, 2013
Rated 4.0 out of 5.0 by Urkie Great, clean hotel, but no nearby dining
This is a nice, clean and reasonably priced hotel with knowledgable and helpful staaff. Great full breakfast, free daily newspaper, and good coffee.
Unfortunately, availing oneself of the fine dining in nearby Hendersonville requires a $20 cab ride each way if you want to have wine with your meal. That seemed excessive to us, and really affected our ability to enjoy ourselves in the really attractive downtown Hendersonville area. We ended up eating at Cracker Barrell on the first night—not what we wanted—because it was next door to the hotel.
The fitness center had a stationery bike and two treadmills. I would have given anything if they'd had an elliptical and some free weights. Nice small swimming pool is indoors and actually large enoug to do short laps.
December 9, 2013
Rated 5.0 out of 5.0 by 1DanceMom Warm Welcome
My daughter and I traveled very late through the night to arrive for her dance competition. There was a no vacancy sign hand written on the front lobby door-we had an advanced reservation, but given the very late hour I was concerned it might not be honored. David met us at the door, greeted us with a water bottle and snacks, and helped us to settle in right away-so kind and accommodating, we were very thankful!
November 13, 2013
Rated 4.0 out of 5.0 by Mommoo All Great except one little thing....
The room was great and roomy and bed comfortable and everything great except the internet service is not great. I had to work while I was there and it dragged many times, making things take longer to get done. If you don't have to work or use the internet, it was a great place to stay! I would recommend this place to anyone. The staff was very friendly and quite accommodating.
November 9, 2013
Rated 4.0 out of 5.0 by noodlebk57 Very clean, comfortable bed.
We enjoyed the one night we were there but it was too far from the Ashville activities we came to see. The room was clean and comfortable and the staff were pleasant. Cracker Barrel, McDonald's and a convenience store next door which was nice. Would not stay there again only because of the location.
November 9, 2013
Rated 5.0 out of 5.0 by Welch45 A Relaxing Getaway
This Holiday Inn Express was very impressive in every way. All the staff was friendly and courteous. The breakfast choices were many and no reason to leave hungry. The room was just right and the beds very comfortable. Most of all it was a very clean Holiday Inn Express and would definitely stay there again.
October 27, 2013
Rated 5.0 out of 5.0 by cleengrooves perfect stay
Room was clean, bed was firm, breakfast was hot and well stocked with a nice variety. Close to Asheville. Will definately stay here again. thank you.
October 26, 2013
Rated 4.0 out of 5.0 by AussieDar Great place to stay
Staff were excellent and we had a most enjoyable stay. Great place to stay and would use agin if in the area.
October 25, 2013
Rated 5.0 out of 5.0 by Don901 Excellent Choice
We were so impressed with this room that I took pictures of the room.
I did not take pictures of the other features outside the room but I rated them all as Excellent.
October 24, 2013
Rated 4.0 out of 5.0 by Sunrise57 Conveniently located, clean and comfortable. Safe
Easily located right off the interstate. Close to Hendersonville, Tryon, Saluda, and Ashville. Felt very safe traveling with all females
October 24, 2013
Rated 5.0 out of 5.0 by Fiedel Thank you to the staff!
Dear Hotel staff, Thank you for your friendliness, you was very helpful and polite! I enjoyed my short stay pretty much, thank you for the nice room with the firer place! Thank you for the map, I had a very nice trip through the Smokies. If I get the opportunity to come back to your area, I will stay in your nice hotel again!
Please, stay healthy, enjoy NC!
October 24, 2013
Rated 4.0 out of 5.0 by Jocelyn50 Flat Rock HIExpress
Country type setting, very comfortable and easy access off of the interstate. The breakfast area was very cramped and we ended up eating in the lobby on Sunday morning.
October 23, 2013
Rated 1.0 out of 5.0 by SleeplessInHenderson Lumpy old beds
As soon as you walk into the room you notice how lumpy and saggy the mattresses are. There are no mini frigs so forget keeping leftovers, also no microwave. The walls are paper thin. We had people in the next room who passed out drunk and left the tv on loud ALL night so we got no sleep. The night staff did call their room, we could hear the phone ringing at 1:30 am, then he tried knocking twice to no avail. Half price was their solution to us getting NO sleep before a ten hour drive home. Worst HI express we ever stayed in. My advice is stay over in Brevard, a much nicer HI express.
October 22, 2013
Rated 3.0 out of 5.0 by JanDF Hotel needs some attention
Facility was clean, but in need of some attention. Bed skirts were stained, carpet was torn, Heater in pool was not working and water temp was too cold to swim. Would not choose this hotel again in the future.
October 17, 2013
Rated 5.0 out of 5.0 by Dartony3 Great Overnight stay
Indoor pool was great for the kids. Overall hotel was very clean, beds were very comfortable Breakfast was well stocked and good. Convenient to food and gas. Would stay again.
October 15, 2013
Rated 5.0 out of 5.0 by MissChrista Great experience
We are confirmed Holiday Inn Express visitors after this experience in Flat Rock NC. This was the first time I had ever stayed in one, but I will be seeking them out again and again. In fact, we stayed in one in Charleston SC at the end of our trip specifically because of this stay in Flat Rock. We were extremely satisfied there as well.
October 14, 2013
Rated 4.0 out of 5.0 by LowCountryers Good but certainly not great
OK, but hards to get to...
Some plumbing issues.... minor but distracting.
October 12, 2013
Rated 5.0 out of 5.0 by TravelingEddie A PLEASANT COMFORTABLE HOTEL
My stay at the Hendersonville/Flat Rock Holiday Inn Express was extremely pleasant. The staff are top-notch, friendly and knowledgeable. The room was clean and comfortable and the breakfast outstanding. Everything was perfect and the price of the stay was exceptionally good. I'd recommend this Holiday Inn Express Hotel for anyone from the single business person to a family on vacation.
October 10, 2013
Rated 1.0 out of 5.0 by ande Staff
I experienced excellent check in staff and the breakfast person was an absolute angel. I arrived a bit late and she allowed me to sit and have my meal as she cleared everything. Her kindness to this guest will be remembered.
A reminder! When folks check in, might be a good idea to remind them that breakfast ends at 9:30.
October 8, 2013
Rated 5.0 out of 5.0 by TravelingEddie GREAT HOSPITALITY & EXCELLENT ACCOMODATIONS
I've stayed at the Holiday Inn Express in Flat Rock/Hendersonville on several occasions and I've always been impressed by the great staff, comfortable rooms and fantastic breakfasts, which come with the price of a room at no extra cost. Great value and great service.
October 1, 2013
Rated 5.0 out of 5.0 by DRIV Stay
Enjoyed our visit.
I would like to suggest that you have a washer & dryer set up somewhere in the hotel. It would be advantageous to the guest and you just never know when someone needs one.
Thank you :)
September 26, 2013
Rated 4.0 out of 5.0 by skydiverretired interesting way to welcome guest
Arrived around 7:30 Friday night Sept. 20 to an empty lobby, including no one at counter to check in. A note on counter saying well return soon welcomed us. Approximately 10 minutes later, clerk walked in front door with a cup of coffee from a convenience store across the parking lot. Don't think that's ever happened to me before. Says something for their in house coffee?
September 24, 2013
Rated 5.0 out of 5.0 by jefferey great
nice hotel great room with nice cozy bed and clean great friendly staff would stay here again. love it. just right off the interstate close to restraunts and stores. beautiful area to stay in
September 24, 2013
Rated 4.0 out of 5.0 by johnua421 Blue ridge ride
Nice hotel, need some maintanance. People were nice. Outside looked miskept and AC and Tub did not work well.
September 22, 2013
Rated 5.0 out of 5.0 by ADGA Comfortable Stay
Clean comfortable hotel right off the interstate. Great location outside of Ashville and not far from Maggie Valley. We would diffinantly stay at this location again!
September 15, 2013
Rated 5.0 out of 5.0 by Orenda Need better directions!
Simplify your directions. We were all over the place looking for the Holiday Inn. All is needed is Exit 53 from I-26. Right at end of ramp and a quick left at the first traffice light. Simple enough!
September 3, 2013
Rated 5.0 out of 5.0 by Atl2013 Great service, location and relaxing
Great location for Biltmore, Chimney Rock / Lake Lure and Flat Rock Playhouse.
Dining: Cracker Barrel is walking distance next door. McDonalds is walking distance, but up a slight hill.
Room: quality bedding, sheets & pillows (soft & firm choices are embroidered on the pillow cases). I'm a Marriott client, so I was unsure what the quality would be like. I would stay here again!
Thank you for a pleasant stay!
August 28, 2013