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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: ASHEVILLE
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish
  3. Hindi

What's Nearby

What's Nearby

Attraction:
Chimney rock state park
Distance From Hotel:0.0MI
Attraction:
Blue Ridge Parkway
Distance From Hotel:1.5MI
Attraction:
Western North Carolina Farmers Market
Distance From Hotel:1.5MI
Attraction:
NC Arboretum
Distance From Hotel:2.0MI

Parking

Parking

  • Car Parking Available
  • Absolutely NO Parking for Buses, Trailers, Trucks, RVs or Boats. Large, well lit lot, hotel not responsible

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2007
  • Total number of rooms:108
  • Total number of suites:21
  • Total number of non-smoking rooms:108
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:5
  • FEMA Property Number:NC0747

Our Asheville, NC Hotel's Near the Biltmore Estate

As you step into our atrium lobby, you'll find yourself surrounded by beautiful mountain decor that echoes the opulence of the Biltmore House. The Holiday Inn Express® Hotel & Suites Asheville - Biltmore Square Mall is nestled in the heart of the Blue Ridge Mountains, and is minutes from the vibrant, cultural center of downtown Asheville, NC.

Business travelers lodging with us appreciate our modern facilities, which boast two
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Our Asheville, NC Hotel's Near the Biltmore Estate

As you step into our atrium lobby, you'll find yourself surrounded by beautiful mountain decor that echoes the opulence of the Biltmore House. The Holiday Inn Express® Hotel & Suites Asheville - Biltmore Square Mall is nestled in the heart of the Blue Ridge Mountains, and is minutes from the vibrant, cultural center of downtown Asheville, NC.

Business travelers lodging with us appreciate our modern facilities, which boast two Business Centers, as well as a 700-square-foot meeting room. Our property is near several area businesses, such as Ridgefield Court and the Western North Carolina Agricultural Center in Asheville, NC.

Lodging with us places you just minutes from the world-famous Biltmore House, a breathtaking, stone mansion surrounded by brilliant gardens and imbued with local history. After spending a day at the Biltmore, shift gears and head out to Chimney Rock State Park to discover the area's natural beauty or take a scenic drive along the Blue Ridge Parkway. Be sure to spend a few hours at the Western North Carolina Farmer's Market, where you can sample fresh produce and boiled peanuts, a Southern favorite.

If you're looking for hotels in Asheville, NC with free wireless Internet access, look no further. We also serve our Express Start Breakfast Bar each morning, which is free to our hotel's guests. While in Asheville, NC, take a dip in our heated spa or outdoor pool, as well.

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Features
For guests staying in Asheville, NC, it's our hotel's goal to make you comfortable. So, we offer free high-speed, wireless Internet access, as well as our free Express Start Breakfast Bar each day. Enjoy our indoor heated spa after working out in our fitness center.

Guest Reviews

Rated 4.4 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Pleasant experience This location is well kept and the staff very pleasant. I would recommend this for anyone needing an overnight in the area. April 30, 2014
Rated 5.0 out of 5.0 by reception service upon arrival Check in went smooth and professional. Most friendly service I have received in a while. April 18, 2014
Rated 3.0 out of 5.0 by Hendersonville 2 night This property was a very nice looking place. Same appointments as other facilities. However, we could easily hear running water in the pipes from the next door room, could hear walking above us as we were on the first floor. Just did not think the sound proof construction was very good. The morning of the second day, at around 9:00 the best the water could do for the shower was luke warm barely. This stay was not like a typical stay for us as with all the other properties that we stay in. April 9, 2014
Rated 3.0 out of 5.0 by Expected More Hi there. I was a little disappointed starting with the check in process. I believe it was Rick who checked me in and I was caught off guard when I asked if I could stay in the King Suite the 2nd night (of 3 nights). Rick told me that he couldn't leave us in that room for a 2nd night because I was staying with earned points on nights 2 and 3 and that stay called for 2 queen beds. Considering I stay primarily at IHG hotels and have in excess of 500,000 in points, I was certainly disappointed about his decision. After we checked in, my wife noticed a lot of dark hairs on the bathroom floor so we notified the staff and asked that they clean the bathroom with extra care. While staying there, the televisions were replaced and I believe they added Direct TN. When we arrived back to our room about 10: o'clock on Friday evening, we had no television and called the front desk. The clerk in duty was very prompt and it was working almost immediately. Many thanks to that young man. April 6, 2014
Rated 1.0 out of 5.0 by Cobwebs in corners. Staff did not know how to give us our points for our stay. We never did get them. We found cobwebs in the corners. The bed was not updated like most others we stay in. Staff was not friendly at all. We would not recommend this hotel! April 1, 2014
Rated 5.0 out of 5.0 by convenient and restful We spent three nights at this Holiday Inn one of three in two weeks. It was most convenient because we could jump on the interstate within a couple of hundred feet and be on our way. Yet, it was quiet enough to get a restful sleep and be refreshed for our day's activities. Hendersonville is nestled in the Smokey's and only a few miles from this Holiday Inn we could experience the North Carolina hospitality and crafts. We would stay here again in a heartbeat. March 31, 2014
Rated 5.0 out of 5.0 by Excellent I never have any issues when I stay at a Holiday Inn or Express always clean and the staff is great to deal with. This is always my first choice when traveling. Just January 14, 2014
Rated 5.0 out of 5.0 by clean comfortable room We enjoyed our stay, which was about our 4th or 5th time we have stayed there. we recommend this as a stopping point to our Canadian friends who are on their way south. January 5, 2014
Rated 4.0 out of 5.0 by Good place, normal HI Express First, I was disappointed for not being recognized as a Priority Club member. I brought this to their attention and told them I normally receive a welcome gift. I was informed that IHG is going to have the same gifts everywhere from now on and they didn't have anything at the moment. I don't think that's a good way to do things. At least have something for your loyal customers. Breakfast was never all that great, but I guess that's what you get. Nothing really outstanding about the hotel. Just normal. Nice enough people working there. January 2, 2014
Rated 4.0 out of 5.0 Very nice tub Had problems with the tub plumbing. Staff worked very hard to correct problem... Super Job! January 1, 2014
Rated 4.0 out of 5.0 by VALUE NICE HOTEL. A LITTLE OVERPRICED FOR THE HOTEL AND THE AREA. December 29, 2013
Rated 5.0 out of 5.0 by very good experience Nice clean excellent staff dry heat meant had to open a Window December 12, 2013
Rated 4.0 out of 5.0 by Great, clean hotel, but no nearby dining This is a nice, clean and reasonably priced hotel with knowledgable and helpful staaff. Great full breakfast, free daily newspaper, and good coffee. Unfortunately, availing oneself of the fine dining in nearby Hendersonville requires a $20 cab ride each way if you want to have wine with your meal. That seemed excessive to us, and really affected our ability to enjoy ourselves in the really attractive downtown Hendersonville area. We ended up eating at Cracker Barrell on the first night—not what we wanted—because it was next door to the hotel. The fitness center had a stationery bike and two treadmills. I would have given anything if they'd had an elliptical and some free weights. Nice small swimming pool is indoors and actually large enoug to do short laps. December 9, 2013
Rated 5.0 out of 5.0 by Warm Welcome My daughter and I traveled very late through the night to arrive for her dance competition. There was a no vacancy sign hand written on the front lobby door-we had an advanced reservation, but given the very late hour I was concerned it might not be honored. David met us at the door, greeted us with a water bottle and snacks, and helped us to settle in right away-so kind and accommodating, we were very thankful! November 13, 2013
Rated 4.0 out of 5.0 by All Great except one little thing.... The room was great and roomy and bed comfortable and everything great except the internet service is not great. I had to work while I was there and it dragged many times, making things take longer to get done. If you don't have to work or use the internet, it was a great place to stay! I would recommend this place to anyone. The staff was very friendly and quite accommodating. November 9, 2013
Rated 4.0 out of 5.0 by Very clean, comfortable bed. We enjoyed the one night we were there but it was too far from the Ashville activities we came to see. The room was clean and comfortable and the staff were pleasant. Cracker Barrel, McDonald's and a convenience store next door which was nice. Would not stay there again only because of the location. November 9, 2013
Rated 5.0 out of 5.0 by A Relaxing Getaway This Holiday Inn Express was very impressive in every way. All the staff was friendly and courteous. The breakfast choices were many and no reason to leave hungry. The room was just right and the beds very comfortable. Most of all it was a very clean Holiday Inn Express and would definitely stay there again. October 27, 2013
Rated 5.0 out of 5.0 by perfect stay Room was clean, bed was firm, breakfast was hot and well stocked with a nice variety. Close to Asheville. Will definately stay here again. thank you. October 26, 2013
Rated 4.0 out of 5.0 by Great place to stay Staff were excellent and we had a most enjoyable stay. Great place to stay and would use agin if in the area. October 25, 2013
Rated 5.0 out of 5.0 by Excellent Choice We were so impressed with this room that I took pictures of the room. I did not take pictures of the other features outside the room but I rated them all as Excellent. October 24, 2013
Rated 4.0 out of 5.0 by Conveniently located, clean and comfortable. Safe Easily located right off the interstate. Close to Hendersonville, Tryon, Saluda, and Ashville. Felt very safe traveling with all females October 24, 2013
Rated 5.0 out of 5.0 by Thank you to the staff! Dear Hotel staff, Thank you for your friendliness, you was very helpful and polite! I enjoyed my short stay pretty much, thank you for the nice room with the firer place! Thank you for the map, I had a very nice trip through the Smokies. If I get the opportunity to come back to your area, I will stay in your nice hotel again! Please, stay healthy, enjoy NC! Friedbert October 24, 2013
Rated 4.0 out of 5.0 by Flat Rock HIExpress Country type setting, very comfortable and easy access off of the interstate. The breakfast area was very cramped and we ended up eating in the lobby on Sunday morning. October 23, 2013
Rated 1.0 out of 5.0 by Lumpy old beds As soon as you walk into the room you notice how lumpy and saggy the mattresses are. There are no mini frigs so forget keeping leftovers, also no microwave. The walls are paper thin. We had people in the next room who passed out drunk and left the tv on loud ALL night so we got no sleep. The night staff did call their room, we could hear the phone ringing at 1:30 am, then he tried knocking twice to no avail. Half price was their solution to us getting NO sleep before a ten hour drive home. Worst HI express we ever stayed in. My advice is stay over in Brevard, a much nicer HI express. October 22, 2013
Rated 3.0 out of 5.0 by Hotel needs some attention Facility was clean, but in need of some attention. Bed skirts were stained, carpet was torn, Heater in pool was not working and water temp was too cold to swim. Would not choose this hotel again in the future. October 17, 2013
Rated 5.0 out of 5.0 by Great Overnight stay Indoor pool was great for the kids. Overall hotel was very clean, beds were very comfortable Breakfast was well stocked and good. Convenient to food and gas. Would stay again. October 15, 2013
Rated 5.0 out of 5.0 by Great experience We are confirmed Holiday Inn Express visitors after this experience in Flat Rock NC. This was the first time I had ever stayed in one, but I will be seeking them out again and again. In fact, we stayed in one in Charleston SC at the end of our trip specifically because of this stay in Flat Rock. We were extremely satisfied there as well. October 14, 2013
Rated 4.0 out of 5.0 by Good but certainly not great OK, but hards to get to... Some plumbing issues.... minor but distracting. October 12, 2013
Rated 5.0 out of 5.0 by A PLEASANT COMFORTABLE HOTEL My stay at the Hendersonville/Flat Rock Holiday Inn Express was extremely pleasant. The staff are top-notch, friendly and knowledgeable. The room was clean and comfortable and the breakfast outstanding. Everything was perfect and the price of the stay was exceptionally good. I'd recommend this Holiday Inn Express Hotel for anyone from the single business person to a family on vacation. October 10, 2013
Rated 1.0 out of 5.0 by Staff I experienced excellent check in staff and the breakfast person was an absolute angel. I arrived a bit late and she allowed me to sit and have my meal as she cleared everything. Her kindness to this guest will be remembered. A reminder! When folks check in, might be a good idea to remind them that breakfast ends at 9:30. October 8, 2013
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