Rated 4.6 out of 5 by 73
Rated 5.0 out of 5.0 by Pete16 Clean and comfortable
This was our second time staying in Ashland, both times we were impressed with the over all of this hotel. The rooms are clean, quiet and comfortable . The breakfast has always been great.
February 26, 2014
Rated 5.0 out of 5.0 by Krice929 BEST PLACE IN ASHLAND (Very Nice)
Really wonderful friendly staff. And I just LOVE Charlotte in the mornings; she is such a sweet lady and we have great talks when I visit. Very clean environment and always a pleasure.
LOVE the hot tub and gym...and its always peaceful and relaxing. I would recommend for sure...and I will be back for sure!
February 26, 2014
Rated 3.0 out of 5.0 by juanita62 Hospitality was great!
Very friendly staff. Lot of ice in handicap parking spots and dangerous. The beds were not as good as most Holiday Inns. They were sunk in the middle making them not as comfortable. The pool area is extremely prone to being loud and the chlorine was smothering
February 13, 2014
Rated 5.0 out of 5.0 by Nannyof6 Excellent!
We have stayed at this hotel many times and have never had a complaint about anything! Highly recommend! The staff is very nice and accomodating, rooms and property are very clean and comfortable, and a great value! Will be staying again soon! A big thank you to the staff and management!
February 12, 2014
Rated 5.0 out of 5.0 by Jenny44 A good choice
comfortable beds and pillows, yummy breakfast, friendly staff, good price
February 10, 2014
Rated 5.0 out of 5.0 Great stay, recommend
Room was comfortable, amenities include fridge, microwave, coffee/tea pot, flat screen TV, hair dryer, Bath & Body Works shampoo, etc. Bathroom was spacious. Room was quiet, no noise from other rooms or hallway. Breakfast had many selections. Staff was very friendly and helpful.
February 2, 2014
Rated 5.0 out of 5.0 by Ricky123 The business Center
The business center computers would not allow access to the internet. The desk clerk could not fix the problem.
Also, my reservation did not show that I was a Priority member. and the check in clerk was somewhat indignate that I would have him put in my membership info.
Other than those two items, everything else was picture perfect. I love staying at HIExpress!
January 17, 2014
Rated 5.0 out of 5.0 by Nannyof6 Excellent!!!!!
I have stayed at this hotel several times for Shriner's events and have never had a bad experience. First of all, the staff is awesome! Very friendly and accommodating! Check in and out has always been very quick and easy. The rooms are clean and comfortable. Overall the property is kept in tip top shape. The breakfast is excellent and the room it is served in is very comfortable and clean as well. A big Thank You to all of the staff of the hotel for keeping everything neat, clean, and comfortable! Will be staying there again next month!
January 15, 2014