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Rated 4.6 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Awesome Experience!!! My boyfriend and I stayed at your hotel the weekend of July 4th 2014. It was just awesome. I was so very happy with your staff, I don't think they could have been nicer or more professional. I have lived in many other hotels for weeks and months at a time for business and believe me when I say you should be the one to train all staff....they would be so much better for it... Thank you so very much for the great service, we will be back... July 18, 2014
Rated 5.0 out of 5.0 by Always Awesome I have stayed at this Holiday Inn Express about 40 times in the past two years. It is always well-maintained and the staff is very friendly. The breakfast area is a area of great pride thanks to awesome the awesome staff, especially Charlotte. July 17, 2014
Rated 5.0 out of 5.0 by Friendly, Clean, would stay again!! It was our first time staying at Holiday Inn Express. We usually stay with family when we visit Kentucky. The staff was very helpful and friendly. I was so surprised with the breakfast options. We did not have to worry about going out to breakfast if the kids did not like what was there because they had so many choices. The ladies serving us always greeted us with a friendly smile and conversation. July 16, 2014
Rated 5.0 out of 5.0 by Friendly employees We received excellent customer service recently at the Holiday Inn Express in Ashland, KY. The woman at the front desk and two older women helping at breakfast were extra nice and helpful. Also the employees we encountered in the hallway were very friendly. We have already reserved some rooms for family when our son gets married in October. Our experience with Holiday Inn Express in Winchester, KY was not so great, and we will not recommend them to others. July 11, 2014
Rated 4.0 out of 5.0 by Very quiet location This hotel is located in a very quiet area, especially at night. The breakfast staff is really friendly and helpful. When we were there the jets on the whirlpool in the swimming area were not functioning. The bathrooms had upscale fixtures and the cleaning staff kept them well stocked. There is a card in the room that you have to put on the bed in order to have them change the sheets and if you don't they will reuse them. Also, if you leave towels hung up and don't put them on the floor they will not change them. Nice size refrigerator in room but no freezer in ours. It is possible to park so that you can see your vehicle from your room and parking is free. There is an in-house coin laundry. There are several restaurants within a short drive but none within walking distance, and groceries and general merchandise items are available for sale within a short drive as well. This hotel is about one mile north of Interstate 64 and about 6 to 7 miles south of Ashland itself. July 11, 2014
Rated 5.0 out of 5.0 by clean and friendly Our room was more than we expected. Very big and had all the amneities. The King size bed was very comfortable and clean. The pull out sofa was just what we needed for an extra person and left a lot of room within the room. Loved having a refrigerator and microwave along with some cabinet space. We were quite pleased with the overall experience. The outside was nice with picnic tables to sit at and visit. Thank you for a great experience. July 8, 2014
Rated 5.0 out of 5.0 by Worth it !! Given the other choices in Ashland and their locations, I found this location was well suited and close enough to Ashland for my needs. Having read the reviews on other hotels in the area, I went ahead and paid a bit more to stay here. I knew I made the right decision when I stepped into the lobby and then needed to use the public rest room. It was clean as a whistle, not your typical lobby restroom. I did not get a chance to get to my room right away but after evening meetings it was really nice to come to a clean comfortable room that didn't smell like someone's dog or sweaty clothes. Only thing was that the day staff turn AC down so far that that room was like a refrigerator when I walked in. Breakfast choice was great and check out was as easy as check in. July 7, 2014
Rated 4.0 out of 5.0 by Nice place to stay Room was clean, staff was friendly. Cable went out for about an hour, it was a regional fault of the hotel. Staff suggested a nice place to eat nearby & cable was working upon return. July 6, 2014
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