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Rated 4.7 out of 5 by 20 reviewers.
Rated 5.0 out of 5.0 by great place was a great stay as with all holiday inn express only thing some old ladys wiped all the cookies out in the lobby when the checked in room was nice and clean hotel staff very helpful December 12, 2012
Rated 5.0 out of 5.0 by Best in the Area For where it is located this Hotel is the best around. Having my choice of anywhere in the area I would definately pick this place. The rooms are clean and comfortable. The staff is amazing and welcoming. The hotel is very well maintained and the people just made the week so much better for me. December 6, 2012
Rated 5.0 out of 5.0 by good nights sleep Staff members were pleasant when making reservations directly with motel and very kind to us on arrival. December 1, 2012
Rated 4.0 out of 5.0 by Nice place nice place to stay,, could have been a little cleaner. handicap room was quite convenient . November 29, 2012
Rated 5.0 out of 5.0 by The place to stay in Ashland Comfortable accomidations and great staff. The staff and managemet went above expectation to accomidate my ever changing schedule during a muti week stay. November 26, 2012
Rated 5.0 out of 5.0 by nice location This property was nice; looked recently remodeled with a sharp lobby/common area and comfortable beds. It was very clean and it was nice to have a refrigerator/microwave in the room. The only complaint I have is that the front desk attendant that was on duty when we checked in seemed to have her boyfriend floating around... He was standing at the desk while she dealt with another guest issue before checking us in, and was there later when we left to go out to dinner and still there when we got back. We finally saw him leaving when we left the pool area around 11. It wasn't an issue but just seemed unprofessional and rubbed us the wrong way. November 25, 2012
Rated 5.0 out of 5.0 by Great business stay Very comfortable hotel. Nice amenities and quiet stay. Friendly staff, traditional breakfast options November 20, 2012
Rated 5.0 out of 5.0 by Consistent Brand Quality I was not surprised when my stay at the Ashland, KY property was as good as the other Holiday Inn Express hotels in which I have stayed recently. I can always count on clean and modern amenities with a well trained and friendly staff. November 19, 2012
Rated 5.0 out of 5.0 by Clean & great service I love this hotel! We have stayed here twice & it is my favorite hotel. The staff is very helpful and to have such a good selection for breakfast saves my family so much time in the mornings. Anytime I go to a hotel I bring my own blankets & do not use theirs, however, this hotel was so clean I didn't even use mine. I will always look for a Holiday Inn Express! November 16, 2012
Rated 2.0 out of 5.0 by Fire Alarm went off at 03:30 AM Everything was good except the fire alarm went off at 03:30 AM. It stayed on for a long time and was not turned off for a long time. it took the hotel way to long to turn it off when it was a false alarm. November 2, 2012
Rated 5.0 out of 5.0 by Front Desk Amazing While checking my reservation a couple days before I was to leave, I noticed I had missed a day I needed on the booking. I call them right away and they were able to book the extra day and keep me in the same room the entire time. When I arrived they walked me through what they had to do and everything went as planned. October 12, 2012
Rated 4.0 out of 5.0 by Very much enjoyed the stay... Overall, a very nice place. Very happy with the staff and service. Breakfast choices were good, but not outstanding. Checkout was a breeze and the entertainment choices on the TV were acceptable, but not as much as I expected. Seemed good for kids and the pool was well taken care of by the staff. The business center was excellent and the front desk staff very helpful in using it. If I find myself in Ashland or the surrounding area again, will likely stay there. October 5, 2012
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