Rated 4.5 out of 5 by 77
Rated 5.0 out of 5.0 by txrose1978 Great Service
I stopped here for the night on a long trip home to Texas and I was great very warmly by the lady working the front desk. She explained to me that she was new and that she was trying to make sure that she did everything right. There wasn't a room with two beds for me and my family but she made sure she was able to get me in a room that would hold my family. While I was finishing up my paperwork another customer had come up and let the front desk know that the vending machine was not working and would just give her change back. The gentleman behind the counter told her he would be right with her to help fix the problem. By the time I had gone back out to my car and helped my husband carry things in the gentleman had given the lady a snack since the machine was not work.
July 23, 2014
Rated 5.0 out of 5.0 by Scrappy0423 Excellent customer service
My mother and I stay each year at this hotel for our church conference. The customer service can not be beat!!
July 22, 2014
Rated 5.0 out of 5.0 by Dom Per Definitely Comfortable
My recommendation of Holiday Inn Express in Ashland comes from their courteous service, clean and pleasant rooms, and great breakfast. Their staff was always polite, and made sure the stay experience encouraged me to come back!
July 17, 2014
Rated 5.0 out of 5.0 by Philadelphia customer Good experience
Staff was friendly and attended to our needs. Room was comfortable.
July 16, 2014
Rated 5.0 out of 5.0 by wintercat Comfortable bed and great service
Very nice hotel. Staff was very friendly. Hotel was extremely clean and comfortable. The breakfast was good.
July 16, 2014
Rated 5.0 out of 5.0 by sammy1965 Great Time
Had a great time and relaxing stay. Breakfast was always hot and they had a good selection.
July 9, 2014
Rated 5.0 out of 5.0 by CincyLG Great stay, accomodating associates
We stayed over the 4th of July weekend. The rooms were clean and comfortable. We had 2 rooms and the front desk made sure they were connecting rooms. Another family member decided to come late in the day on Saturday and the front desk was able to get them a room on our floor!
Breakfast was good. The food was hot and the attendants made sure everything was clean and filled. There were a lot of guests staying and they never ran out of anything.
My only small complaint was that there was no fan in the bathroom. The bathroom was very steamy after a shower and when you opened the door, it made the whole room humid. Again, it is just a small complaint.
I would recommend this hotel and plan on staying there again next year.
July 9, 2014
Rated 5.0 out of 5.0 by bcurr2328 Great Staff and Comfortable Rooms
We had to stay here unscheduled on a trip where we were experiencing car trouble. The staff was very friendly and the room and hotel overall were wonderful. Wireless internet worked very well and the beds were very comfortable. Bathroom was also neat and up to date. Highly recommended!
July 7, 2014