Rated 4.6 out of 5 by 237
Rated 5.0 out of 5.0 by smithmlc Comfortable bed
Staff were very attentive, room was clean and comfortable, breakfast wass decent.
July 24, 2015
Rated 4.0 out of 5.0 by jswell63 Minor issues
I experienced a few minor issues on my stay here. The television wasn't initially working and I originally thought the batteries might be bad in the remote. After checking on the batteries I pulled the TV out and noticed the AV cord wasn't plugged in. I also noticed a clothes tag on the floor which I picked up and threw away and also a couple of crumbs on floor which gave me a feeling of uncleanliness. The refrigerator also had a half filled bottle of water in it plus soft drinks, which made me think that the refrigerator was never checked between stays. The beds were comfortable and after I got over the minor issues everything else was fine.
July 23, 2015
Rated 5.0 out of 5.0 by Bill502 Great
Been staying here for the last 5 or 6 years and haven't been disapointed yet.
July 22, 2015
Rated 5.0 out of 5.0 by jh615 Clean and Comfortable
Clean and comfortable. Staff was friendly ad helpful.
July 22, 2015
Rated 1.0 out of 5.0 by anUnhappy1 No hot water for 2 days !
I reported no hot water at 10 AM on one day and at 10 PM that night when there was still no hot water I called the front desk. I was told that at 4:00 PM they decided they needed to order a part and would not be any hot water until the next day maybe. She did offer that I could leave at no charge. Gee thanks for telling me at 10 PM and not leaving a voice mail or putting a sign at the front desk when you walked in you could see it. They even let a colleague check in without telling him about the situation. I left the next morning having gone 2 days without a shower. Not good! This was a very poor management response to a critical customer comfort and sanitation issue. I will not stay at this place again. Too much money for poor service. They are building two more hotels near there so lets hope the competition forces some improvements.
July 19, 2015
Rated 5.0 out of 5.0 by MacUserDan A Great Holiday Inn Express Experience
A very well maintained/updated hotel with a great staff. A true value for those staying in the area.
July 18, 2015
Rated 4.0 out of 5.0 by BJFi Good place to stay
Staff was friendly, room clean and comfortable. HI Express is always a good choice
July 17, 2015
Rated 5.0 out of 5.0 by Cari412 First Rate Hotel!
I cannot say enough good words about this hotel staff. The two Jennifers that I worked with could not have been more efficient or pleasant. I was trying to co-ordinate a family reunion and changed my accommodations several times. Add that to the fact that I could not telephone and had to communicate by email. Then add the fact that this was the busiest weekend of the summer with them being the host hotel for Balloonfest! They fulfilled every one of my needs from changing my mind about the room type, adding a room and needing a late check-out, all with a smile in their words while even I was sick of myself! The lady doing cleaning on our floor was super nice and friendly even when our 7 month old was wailing in front of the elevator! All that before even experiencing the nicest, cleanest hotel suites I have been in. Add in a great free breakfast, why would anyone even begin to think of staying anywhere else when in the area. The owners of this franchise and the franchise itself is very lucky to have this staff!
July 16, 2015