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Rated 4.7 out of 5 by 256 reviewers.
Rated 5.0 out of 5.0 by Super Staff The staff here is very good. I stay here frequently and call the hotel directly to make reservations. I do not like to call and/or be transferred to the 800 number. Upon check in, I was greeted by name. I was second in line and Jennifer called me by name. Boy, was I impressed and said so. I believe there are two Jennifer's working at the desk but this was the Jennifer on duty approx. 7-8PM Aug 27. Great job, Jennifer. Another great employee is Johnny. He works the overnight shift. He has helped me numerous times during the night with info, newspapers, wake up calls, etc. etc. He also calls me by name. Great job, Johnny. When you travel a lot like I do, it makes you feel at home when called by name. Keep up the good work. PS, thanks to the breakfast staff for continuing to served hard boiled eggs. I am normally on the run in the AM so can grab two hard boiled eggs and eat them in the car. Thank you. August 31, 2015
Rated 5.0 out of 5.0 by Excellent for company This was an excellent solution for my aunt and uncle who came to visit and needed their own space! I'll definitely do this the next time I have out of town guests! August 29, 2015
Rated 5.0 out of 5.0 by Great Service and clean room We have stayed a numerous Holiday Inn /Holiday Inn Express and this one is the top of the list. Upon arrival the front desk clerk could not have been more friendly and helpful. The room was clean, which is the most important, and the sleep was wonderful. My husband has issues with his back and he said he didn't wake with a sore back. We would definitely recommend this hotel and if we are through this way again will stay here. August 29, 2015
Rated 5.0 out of 5.0 by Great Home away from Home Great place to stay. The staff is very friendly and helpful. Rooms and property are VERY clean. No issues with my stay at all. I always enjoy staying there. August 28, 2015
Rated 5.0 out of 5.0 by EXPERIENCE IN ASHLAND INN EXCELLENT. AFTER TRAVELING TO ASHLAND FOR THE FOURTH TIME, i LOVED IT. August 26, 2015
Rated 5.0 out of 5.0 by Got a Hotel When We Had Planned on Going Home We had planned on a one-day trip, going home in the evening. We were a little more tired than expected and noticed this hotel. We stopped in to see if there were vacancies...The girls at the desk was super!!! Very good at her job, helpful, and friendly.... We found all of the facilities to be great! The room was great!! We had a very nice evening and will definitely stay here again - we will plan our frequent trips through this area to include a stay at this hotel... August 26, 2015
Rated 5.0 out of 5.0 by Top notch! I stay here often. It's the best Holiday Inn Express I've ever stayed in! Always a good experience, and very friendly and helpful staff. August 24, 2015
Rated 5.0 out of 5.0 by Slept Like A Baby! Quiet, comfortable room and friendly staff! The best nights sleep in a long time! The bed was perfect along with those pillows! Going to have to purchase a set of those pillows for my home! Thanks again to Jennifer McCracken for taking the time to process my upcoming reservations! August 23, 2015
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