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Rated 4.4 out of 5 by 52 reviewers.
Rated 3.0 out of 5.0 by Walls are thin I could hear too much of the activity of the people next door. October 14, 2013
Rated 5.0 out of 5.0 by Divisimom Most of our family stayed there last weekend (some longer) for a family member's wedding. The staff was very accommodating, allowing us to use the lovely breakfast room later each day for family get-togethers, including allowing us to bring in food for lunch,dinner and late night snacks on occasion. Our family members, many of who hadn't seen each other for many years -- some had never met the little ones (age 1 month - 6 years), had a wonderful time! The kids and their parents enjoyed the pool, too! Thanks! October 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Comfortable bed and great service but you could hear the people talking through the walls. October 6, 2013
Rated 4.0 out of 5.0 by Great service and comfortable bed All things were convenient, good service will visit again. October 2, 2013
Rated 2.0 out of 5.0 by Turned off at first When we arrived my wife went to take a shower and noticed soap from the previous guest still in the shower complete with some body hair on it. When we checked out the coffee pot to make coffee it had a thin layer of dust covering it... October 2, 2013
Rated 5.0 out of 5.0 by Pleasant Stay in Ashland Holiday Inn Express We always stay at your hotel for our daughters college events. We truly have a quiet and pleasant stay and breakfast is always good too. Rooms are always clean and spacious. Only one drawback this past stay is we had the room right off the elevator and it was very noisy at 5:30am. Adult guest were yelling down the hall to others that early in the morning white holding the elevator...that was rude (not hotels fault). I would recommend not renting out that room unless absolutely necessary. We plan to come a few times a year so we will definately stay at your hotel!!! Great service!!! October 1, 2013
Rated 5.0 out of 5.0 by One of the best I have been traveling for almost 30 years, and have stayed in countless motels and hotels over this time. this Holiday Inn Express was one of the most memorable stays for me. The staff was like family, the room was outstanding, and I would recommend this motel to anyone who requires a stay in the Ashland County area. September 23, 2013
Rated 4.0 out of 5.0 by Hard to find online The address on Google , our iphone, and the road sign in front of the hotel is a township road so trying to find an address on Enterprise Parkway only gets you a hotel in Cleveland and not Ashland, OH. No where does it show Enterprise Parkway except in your advertisement. September 11, 2013
Rated 5.0 out of 5.0 by great service!! Nice hotel. I stay at hotels all over Ohio and this one is one of my favorites. The service staff is so friendly and accommodating upgrading my rooms as much as possible. The hotel is clean and the furniture is updated. The manager helped me set up an account in a timely fashion and was very nice doing her job as efficient as possible! September 8, 2013
Rated 3.0 out of 5.0 Comfortable bed and good breakfast. Room was clean and comfortable except air conditioning in room did not work right would never shut off told repairman about never did get fixed during my two day stay. August 31, 2013
Rated 5.0 out of 5.0 by Warm friendly and helpful staff! Our stay was a spur of the moment decision but we couldn't have been any happier. Our room was clean and comfortable. It was a pretty location. But most of all the staff was so accommodating. We will be back soon. August 22, 2013
Rated 5.0 out of 5.0 by Excellant Stay Stay was wonderful and the room was great. Breakfast food was good but at times not able to keep up with the demand. August 21, 2013
Rated 5.0 out of 5.0 by Excellent staff and extremely well appointed room. Stayed at the Ashalnd HI Express twice this month when we attended races at Mid Ohio Sportscar Course. The room was very clean and had all the amenities we could have asked for and then some. The bed was spa quality comfort! The entire staff was awesome on both occasions and any hour of the day! We will be booking for next year without a doubt! August 20, 2013
Rated 5.0 out of 5.0 by TRAVELED FROM OK TO BOSTON.. EXCELLENT REST We left Tulsa at 6am going home to Boston and decided to drive as far as we could before stopping. We saw the Holiday Inn Express sign on the highway and decided 10pm was the time to stop not knowing what was beyond on the highway.. we have stayed at some pretty shady places in the past not making reservations first. The gentleman at the front desk was very friendly, asked if I were a Priority club member (which I had forgotten about) he looked up my info as I was not sure and gave us an excellent handicap accessible room near the elevator so I wouldn't have to walk far, I have a knee injury. I explained we were just passing though on our way to Boston and he made sure we had a wake-up call or we would have slept through the afternoon we were so tired. The room temp was comfortable as we entered. The bed very comfortable. Very clean room. The amenities included fridge, microwave, whirlpool tub and the best bath and lotion items. I expected the usual yogurt, cereal and muffins for breakfast.. We had a feast... Biscuits and gravy, pancakes, sausage, eggs, muffins... juices, coffee, I could go on and on. The breakfast area was kept clean and well stocked. I wish we could have stayed for a few days.. and just might decide to go back just for a relaxing weekend to take advantage of everything offered at this hotel. We highly recommend this Holiday Inn Express. August 20, 2013
Rated 5.0 out of 5.0 by Staff listens I stayed at this hotel twice. The second time, when I reserved a room, I asked if there was any way I could get a room with a microwave and refrigerator. When I went to my room, It was all there! I appreciate it when you make a request and someone listens and cares enough to accommodate you. I travel alot and this hotel ranked very high on my favorite list. Not only because of the service, but it is clean and gives you a desirable feeling to be there. Also, Thanks to the good management, an account was set up quickly and that relieves check in time. Thanks H.I. Ashland! August 13, 2013
Rated 5.0 out of 5.0 by Quiet John at the front desk was very helpful & looked after our needs to get us the room we were looking for. Loved the pool & fitness room. The hotel was clean & had a good continental breakfast August 8, 2013
Rated 4.0 out of 5.0 by comfortable bed & great breakfast The breakfast was great! The floors could use new carpet, but overall I would stay again, even though I think it was a little pricey. August 7, 2013
Rated 5.0 out of 5.0 by Always ALWAYS. Friendly clean. GREAT. Service We will always stay when we are in town we have family in town. We bring other members who also rent rooms. We feel as though it is home away from home when we stay. August 4, 2013
Rated 4.0 out of 5.0 by Very nice Hotel Very Nice & Very Clean Hotel. Nice pool and workout room. Nice surprise that they have a game room with a pool table. Don't see that to often anymore. Only negative is the price. Felt the price was a little high. July 29, 2013
Rated 3.0 out of 5.0 by Great staff Staff was excellent. The carpeting everywhere, but especially our room, was awful...needed replaced a very long time ago. I did not want to put my bare feet on floor. Great breakfast with cheerful staff on duty. Bed wonderful. Surprised to find no refrigerator. Complimentary items appreciated. July 27, 2013
Rated 5.0 out of 5.0 by Great Service Beds were comfortable, front desk staff were friendly and helpful as were the breakfast and cleaning staff. Pool area was great, but pool floor and sides needed a little cleaning attention, but wasn't bad. We stayed in a room by the stairway which was a little noisy when at times. Overall we were very pleased with our stay and will stay there each time we return to Ashland. July 27, 2013
Rated 3.0 out of 5.0 by Rude and indifferent staff at the check in desk There was a sign at the desk saying someone would be back in a few minutes. After almost 10min of standing there a lady showed up to the desk. No greeting just "are you here to check in". July 6, 2013
Rated 4.0 out of 5.0 by Quite acceptable Simple but satisfying as a place to stay, and the best option in the area by far. The rate is good and the accommodations and amenities are typical for a HIExpress. It was clean and the staff was friendly. HI Express still needs to do something about their lumpy pillows. As usual, they felt like they were full of foam chunks. June 30, 2013
Rated 4.0 out of 5.0 by Worked well for a long-term stay I stayed at the Holiday Inn, Ashland 3-4 nights a week for 3 months while working in the area. I found the on-site staff very friendly and helpful. The rooms were in good condition and any issues were resolved in a timely manner. They had a nice breakfast selection, but it did get a bit repetative after 3 months. Some simple tweaks could help this, however I realize most people are not there for such an extended stay. Overall, I was pleasently surprised by this hotel and the staff. I would recommend it to other people that are coming to Ashland. June 25, 2013
Rated 5.0 out of 5.0 by Great place to stay Very clean, comfortable, quiet, safe and convenient location. Staff was great. June 24, 2013
Rated 5.0 out of 5.0 by Great Service I was traveling with 5 children from Massachusetts to Kansas and had stayed at the Holiday Inn Express in Johnstown, NY the evening before. I did not have a great experience with them. They were not kind or accomodating at all. When I got off the interstate in Ashland, Ohio and saw that the only accomodations were a Holiday Inn Express, I almost got on the interstate and kept driving. However, the desk clerk Jason, went out of his way to help us and insured us a relaxing and refreshing night sleep. He and the morning staff the following day, renewed my confidence in Holiday Inn Express. Thank you Jason! June 15, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Room was clean and comfortable. Love the new bedding and pillows. May 31, 2013
Rated 5.0 out of 5.0 by Comfortable, quiet, great breakfast, friendly staff We always stay at this hotel when we visit grandchildren in Ashland Ohio. We like the location and the friendly staff. May 25, 2013
Rated 5.0 out of 5.0 by Business stay As is the case, I had another great visit here. The staff was great, place clean and ready, food was good and apples out for consumption during day and evening are a nice treat. Jennifer did a great job making sure my visit was excellent! Thanks! May 1, 2013
Rated 2.0 out of 5.0 not happy Although the room I was given was huge the longer I stayed in the room the more I noticed the odor. With 2 laptops going and paperwork spread out for the morning in the conference calls I asked the front desk if I could just "sleep" in another room to get away from the smell. (10:15 PM). Answer was no and therefore a really lousy nights sleep. Not happy. April 24, 2013
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