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Rated 4.5 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Comfort always This is the second time I have taken my family to this site. When we visit my son in college we love to stay here. The rooms are comfy and we sleep great on the comfortable beds. The kids love the pool and hubby and I enjoy the jacuzzi. I am always satisfied. September 5, 2014
Rated 5.0 out of 5.0 by location for parent visiting RM college student Great location for parent or relatives to stay when visiting child's who attends RM. Hotel is close to eateries, and other stores necessary for basic needs. With pool and other play areas the hotel lends to activities that keep ones visit enjoyable. The lobby was attractive and inviting.The hotel could be used as a gathering or meeting place be it inside or outside for a small group that needs to organize its self. September 5, 2014
Rated 5.0 out of 5.0 by Great Location Great location near i-95 north of Richmond. Staff is helpful, called in from the road for the reservation. September 3, 2014
Rated 5.0 out of 5.0 by Just off I-95 Fabulous staff. Great location. Comfortable bed. Nice variety of breakfast choices. August 31, 2014
Rated 5.0 out of 5.0 by great service Everything was very nice and clean and the service was great. ac worked great with how hot it was there August 30, 2014
Rated 5.0 out of 5.0 by overall Staff was wonderful. Very pleasant to stay there and will definely return. August 28, 2014
Rated 5.0 out of 5.0 by Shuttle Bus / pillow In the near future it would be nice to have a shuttle bus to take to Kings Dominion even if you charge a small fee it was really costly for us because we went for 4 days and the taxi charge us $30 each way. Also the pillows are too soft. my family / and friends it was 7 of us had a wonderful stay at the hotel and you will see us again next year :) August 28, 2014
Rated 5.0 out of 5.0 by Great Stay as always This is such a convienent hotel. It is clean, the staff is great, its safe, the room is pleasant and comfortable. August 27, 2014
Rated 4.0 out of 5.0 by Overall not bad, would not want to stay again though Hotel reeked of chlorine upon first entry. Room was larger than I expected. No door between bedroom and sitting area makes for no possible separate sleep arrangements for parents and children or more than one couple. Hallways were visibly unkept. Carpets needed to be cleaned. I sat in the lobby early each morning to start my day reading and the lobby was very uninviting and out of date. Indoor pool was gloomy and poor lit with windows on only one side facing a brick wall. Disappointing, as the weather was beautiful during our stay. Great coffee, housekeeping was awesome. Room was very clean, and staff was friendly. Overall, pretty good stay. August 26, 2014
Rated 5.0 out of 5.0 by Friendly staff and a great breakfast Very friendly staff. Hot Breakfast buffet was delicious, more than expected and well stocked...Early/late pool hours for kids during travel was an added bonus... August 25, 2014
Rated 5.0 out of 5.0 by Good Experience Great service, great hotel. Clean and comfortable. August 24, 2014
Rated 5.0 out of 5.0 by Comfy cozy Kids enjoyed it all. The pool , bed , spa, etc. we were there dropping my son to college and were able to make a short stop at the walmart as well as walk to Applebee's for dinner using our key card to get the much needed 10% discount and the nightly government rate was a big help as well. August 23, 2014
Rated 4.0 out of 5.0 by vacation stop Stayed one night as was easily accessible from I95 on our way to the beach. Staff was friendly, room was as described and reasonably priced. Property was well maintained. August 20, 2014
Rated 5.0 out of 5.0 by ok stay stay was ok had a little trouble when i called in to book my room wanted connecting rooms and had to argue a little they would not guarantee at the time said friday was there busiest night and i said i am staying you know i am coming please save the connecting room for me they still said they could not at that time i called ahead on that day before 6pm because we were going to be late and asked if i had the connecting room and they finally said ok i said we would be arriving late and i wanted to assure we had it and then they said ok August 19, 2014
Rated 5.0 out of 5.0 by Great Pit Stop We stopped here on a trip back from South Carolina since the kids couldn't make it in the car any longer. The hotel is conveniently located off I-95 and the staff was very friendly. The room was updated and clean. August 19, 2014
Rated 5.0 out of 5.0 Breif but excellent experience We stayed only an overnight on our way from NYC to Orlando. the hotel is very conveniently located near the I-95. We arrived a bit late and still got a very warm welcome with every thing in place. Room was very spacious, clean and comfortable. I would definitely stay there again if I pass through there. August 18, 2014
Rated 5.0 out of 5.0 by Good stay Excellent location, close to I-95, lots of dining nearby and the cheapest gas stations on our trip. Used some IHG points to reduce the room price and was expecting a hassle and got NONE. The whole check in process and stay was smooth and easy. Staff was a little suspicious about our extra towel request but that was understandable. Overall a great stay and we will stop there again on our vacation travels. August 18, 2014
Rated 5.0 out of 5.0 by very comfortable have stayed several times in the past but this time feel the price was a little on the high side August 17, 2014
Rated 5.0 out of 5.0 by T. Donaros Comfortable stay, great night stay, I actually over slept for my appt in the, really good breakfast menu. I would stay here again if I'm in the area. August 16, 2014
Rated 5.0 out of 5.0 by One night stay I booked this room last minute during a long drive. They had my reservation within minutes, staff was friendly and check in was very quick. The hotel and room appeared clear. The room was huge and I was pleasantly surprised by the little kitchenette. Breakfast had a large variety of options and the newspaper is always appreciated. August 15, 2014
Rated 5.0 out of 5.0 by friendly staff came in at 9 pm for a stopover to a final destination...did not have reservations however the staff was very courteous and friendly...telling us where to eat etc August 14, 2014
Rated 5.0 out of 5.0 by fitness centers I'm probably the exception, but I prefer a well equipped fitness area with a variety of equipment. Some of your hotels have that and some don't. When I'm home I endure 90min workouts but thats not for everybody. Not an issue as far as my rating went. Every other need was met satisfactorily. The staff is consistently a pleasure to deal with. A must for the weary traveler. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good service. After a long drive it was nice to be greeted by a friendly and courteous staff. The room was clean and the bedding was excellent . August 12, 2014
Rated 5.0 out of 5.0 by Stop for a night Stopped for a night and I fund this place to be a very nice place, hardly recommended. Convenient from I-95. August 9, 2014
Rated 5.0 out of 5.0 by Welcoming The staff was friendly and welcoming. The hotel was a clean and comfortable hotel. I had absolutely no problems or issues during my stay and I would definitely recommend this hotel to anyone staying in the Ashland area. August 9, 2014
Rated 5.0 out of 5.0 by Comfort and Convienence My stay at the Holiday Inn Express and Suites provide the comfort and convenience that was needed for my short business trip. The size of the room which included a separate area that included a desk, TV, efficiency kitchen and sofa was a good place to conducting business away from the sleeping area. My only hope is that they improve the quality of the breakfast items. Eggs that are from the shell rather than the box! But I did enjoy the fruit and turkey bacon. August 9, 2014
Rated 5.0 out of 5.0 by My Weekend It was good except the wifi could be much better and the temp in the room could be cooler in the warmer months but overall it was great! August 7, 2014
Rated 5.0 out of 5.0 by Wonderful ! Can't say enough good things about our experience! My husband lost his wallet on our travels to NY. When we got home the hotel called to say they had found it in the room and are returning it to us INTACT (money, credit cards, medical info etc,) What a blessing that was! No to mention the staff person that found it could have easily kept it - but that was not to be! A true testament to honesty and integrity in this day and age! August 6, 2014
Rated 3.0 out of 5.0 by Dissapointed Stay We have stayed here in the past and had excellent service. However after a long day at a local amusement park we arrived to see our room had not been serviced at all. When we approached the front desk, the staff person was sorry and provided us with towels and tissue when we ask. I called back for a trash bag and that was brought to our room. So we dumped the trash into the bag and piled the dirty towels on the bathroom floor so we could use the shower. When we checked out the manager indicate the room fee was reduced. When we arrived home I noticed my bank statement reflecting a $10.00 discount. As a business man myself I was curious about the value that was put on customer service and called manager to ask about it. I found out he discounted the room based on a higher rate than we booked for. It should have been $20.00. An adjusted was then made at $25.00 after the manager ask me what I thought was fair. The manager was polite. August 3, 2014
Rated 5.0 out of 5.0 by Very friendly staff I enjoyed my stay. One of the best I stayed at yet. The staff was very friendly. I will tell my friends August 2, 2014
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