Rated 4.5 out of 5 by 390
Rated 3.0 out of 5.0 by lane729 a little pricey
room and hotel great but a little pricey for just an overnight stay on our way home
June 22, 2016
Rated 5.0 out of 5.0 by shahrock No complaints, only pleasurable stay
We found the hotel location to be very practical and the rates were very competitive. Rooms were clean and staff was courteous.
Will stay again if get the similar deals in future.
June 21, 2016
Rated 5.0 out of 5.0 by Laurie3459 Great Service
The Desk Clerk Taylor was friendly, energetic, knowledgeable and helpful. Especially after the storm knocked out power to the entire area. She continued to check in late arrivals, answer questions and help guests. Taylor kept a calm and relaxing demeanor during the blackout, talking with guests and assisting them throughout the night.
June 21, 2016
Rated 4.0 out of 5.0 by Express Bess My port in the storm
After driving through a severe thunder storm accompanying a near by tornado, I arrived to find the Ashland VA Holiday Inn Express without power but with a front desk staff ready to honor existing reservations even though a flashlight was required to conduct business. The ladies behind the desk had downloaded all reservations before the storm and were ready for the weary guests. They offered lemonade, glow sticks and escort service by flashlight to me. Despite the fact that the loss of power prevented the air conditioner to function, the room was cool and the bed extremely comfortable. The full breakfast buffet in the morning was managed by Tracey, who greeted each guest warmly and worked the room to find out if there was anything more that she could get for everyone. Very nice people who helped diffuse great anxiety resulting from severe weather conditions.
June 20, 2016
Rated 5.0 out of 5.0 by re5re Enjoyable and Relaxing
We only spent a night as it was stop over on the way home. The staff was very friendly and welcoming. As we were from out of state they told us about the local stores and even made some recommendations of restaurants. The pool and spa area was very clean and enjoyable. If we are in the area again we would definitely stay here again.
June 17, 2016
Rated 5.0 out of 5.0 by bjohnsonrealtor Great place/great price
For the price the hotel is very nice and the staff was very attentive and friendly
June 16, 2016
Rated 5.0 out of 5.0 by bhscott85 Quick Stay
Best part about our stay was the staff! Everyone was professional and courteous!!
June 15, 2016
Rated 5.0 out of 5.0 by Vds60 Great hotel
When we arrived at the hotel we were a little concerned because the parking lot was full so we thought it might take us a bit to check in and weren't sure how much food would be available for breakfast or if the hotel would be loud at night. No worries on any of those. We checked in with no delay, slept great and there was plenty of food thanks to the delightful hostess. She knew a lot of the people staying there were there for a Tough Mudder event and made sure breakfast was ready early and was plentiful. She was well prepared for the large hungry group! Check out was simple, taking only a moment. We weren't there long enough to enjoy all of the amenities but can vouch for the cleanliness of the hotel and polite, helpful staff.
June 15, 2016