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Rated 4.6 out of 5 by 235 reviewers.
Rated 4.0 out of 5.0 by great bed and good location for a good price. A very nice new hotel at a good price. The staff is very friendly and the hotel is very clean and new. July 30, 2015
Rated 5.0 out of 5.0 by Great hotel, but . . . This hotel is an outstanding property. It's clean, comfortable, the housekeeping staff maintains the rooms in pristine condition, and the front desk folks know what they're doing and obviously care about their guests. There are only three drawbacks. First, the hotel is right beside the freeway, which means the rooms are noisy. However, the traffic is constant so it soon becomes a background hum. Second, I wish the hotel ran a shuttle to and from the theaters in downtown Ashland. I'm sure many of the guests come to the city for the Shakespeare Festival, and parking downtown is abysmal. Several hotels run shuttle buses for their visitors; I wish HE would do the same. Finally, breakfast is ordinary, and sometimes worse. I appreciate the fact the meal is free, but when the food isn't consistently good, the disappointment detracts from the overall excellence of the hotel. July 30, 2015
Rated 5.0 out of 5.0 by Staying @ the Holiday Inn in Ashland, Oregon Booked room evening before on the internet and arrived the following evening. Check in was smooth, efficient and uneventful. The room was quiet, comfortable with wifi and convenient power outlets for our electronic devices. The hotel is adjacent to another major competitor with a restaurant. Free Parking was close July 30, 2015
Rated 4.0 out of 5.0 by Ashland HI Express Good Clean and safe hotel. I pre-registered our cat that was traveling with us. Upon check-in the male person said that I didn't register a cat and they only allowed dogs. While he was on the phone checking about this another front desk person, female, took over my check-in and there was zero problem. With the female agent fast and friendly, zero problems. The male not friendly and problems. Overall nice clean and safe hotel. Breakfast in the morning is your average fair. Mexican restaurant next door was very good. I would stay again. July 29, 2015
Rated 5.0 out of 5.0 by Great location and comfortable bed Perfect for a get away trip to Ashland for the Shakespeare Plays. July 29, 2015
Rated 1.0 out of 5.0 by DO NOT STAY HERE!!! After a long road trip, I looked forward to resting at this hotel. I was towing a small trailer, and I asked the desk clerk where I could safely park that would not be in the way. I followed her instructions and parked the furthest away I could. At 11:00 that night, the night desk clerk came on duty. After an hour, at midnight, he woke me from a sound sleep to move my car. He was rude, arrogant and belligerent. Sloppy appearance with his shirt tails out, he demanded I moved my car to another spot, closer to the hotel and I complied. It took me several hours to get back to sleep. I do not appreciate the midnight call from the desk clerk. Although I had stayed at this location three times in the past month, I will NEVER do business with them again. July 29, 2015
Rated 5.0 out of 5.0 by Great Location/Nice Facility Located with easy access to center of town. Updated facility that was spotless. Internet is typical (slows down in evening) and minor issue with TV signal (satellite I believe) signal fading in and out. Room and hotel very clean. Typical HI Express breakfast. Very friendly staff. Felt very safe. July 25, 2015
Rated 5.0 out of 5.0 by excellent staff and comfortable rooms great front desk staff. hotel was quite clean. the pool was clean and fun to swim in. breakfast featured great cinnamon rolls, cold/hot cereals, hard boiled and scrambled eggs, bacon/sausage and make your own pancakes. July 21, 2015
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