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Rated 4.6 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Good value We had a good experience at this hotel. It was conveniently located a short drive from downtown Ashland. We would stay here again. August 19, 2014
Rated 5.0 out of 5.0 by Last minute decision to visit Ashland OR Most local downtown lodging was previously I chose this outer location .... Very easy drive to downtown to theater and dinning. Superb staff Extremely comfortable bed Very Clean I will go back!!! August 17, 2014
Rated 5.0 out of 5.0 by Nice hotel, great service. Staff were very friendly and helpful during our recent stay. The room was clean and comfortable and breakfast was good as well. August 17, 2014
Rated 5.0 out of 5.0 by Great Service and Cookies My wife and I drove up to Portland and stayed here 1 day going up (Aug 7) and 1 day coming back (Aug 10). The 1st day going up, we had a room w/2 queen beds. The room was very comfortable as was the bed. The lobby staff consisted of 2 young women, who recommended a fantastic restaurant, the Caldera, literally down the block. They also quickly fixed our smoke detector, which incongruously was hanging by its wires from the ceiling! As we were going to the restaurant and passing through the lobby, the unmistakeable smell of cookies wafted through the air. These women were baking cookies in the back and we snagged a couple on the way out. Cool! On our return trip, we stayed in a suite w/a king bed. Service was again great, with another excellent staff (not the cookie women, though!). A minor down side on this room- It had a view of a wall, not of the sky or much else. There was a thunder storm occurring at the time and I wanted to be able to see it from the room. I asked the staff and they said that all of these king suites had a view of the wall. Bummer! Another minor down side - the pancake maker during breakfast didn't work on either of our stays. Not a biggie but I like pancakes for breakfast when we are on a trip. Lastly on both stays, my wife had the air conditioner on, since it was ~ 95 outside. The air conditioner worked great, however it was located right next to the computer desk and I had to wear a sweatshirt when using the computer because you are sitting in the direct path of the airstream. Again, no biggie. We would stay here again, since it is a very nice hotel and right off interstate 5. Check out the Caldera Restaurant down the block and Omar's in town. August 17, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable room, away from traffic noise! We were given a nice, clean, comfortable room, located away from any traffic. I slept like a rock!! The front desk manager was very friendly and courteous. She offered to help me with the luggage cart, and specifically gave us a room, away from any noise, as she knew that we had just driven 9 hours, to get from north of Seattle, down to the hotel, in Ashland!!! Thank you for our relaxing stay, while at your Holiday Inn Express Hotel!!! August 14, 2014
Rated 5.0 out of 5.0 by Ashland suite The stay in a suite with a jetted tub was wonderful. August 11, 2014
Rated 4.0 out of 5.0 by Excellent Suite Our suite was excellent. The only thing that happened was the air conditioner was hard to control. On arrival the air was off, so we turned it on and set it to 68 degrees to cool down while w ewqent to dinner. It was a little cold when we returned, so we set it to 72 degrees. When we were ready for bed we set it to 66 degrees because we like it cool for sleep. The temperature just didn't go down in the room. I don't know why, so I reported the air conditioner had a problem. Overall, it was a very nice stay. August 11, 2014
Rated 5.0 out of 5.0 by Excellent staff The staff really make this place. Everyone was so friendly and courteous. There was a mistake with our reservation (my fault) and one of the staff, Chrissy, was so accomodating to get us another room even though they were nearly sold out, and even though I was sort of a jerk to her at first (really sorry, Chrissy). Please give her a raise, Holiday Inn. The rooms are super clean, the Jacuzzi rooms are fun, and the indoor pool can't be beat if you have kids. My only complaints: the cable drops in and out, like it doesn't have enough bandwidth, and the wi-fi is kind of slow. Other than that, an excellent budget option in Ashland. Highly recommended. August 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Loved the easy access and convenient location. Staff was great and very professional! The bed was great - very comfortable and slept very soundly! Breakfast was great and the staff kept the breakfast stocked with fresh items throughout the breakfast hours! Our only issue with the room was that there was not a comfortable place to sit - other than on the bed. The chairs were nice if you were working at the desk but just to sit and read, not comfortable. But overall, our stay was great and we would come back in a flash!! August 8, 2014
Rated 5.0 out of 5.0 by great staff Ester, the night desk clerk was wonderful, she booked us rooms after a mistake at another hotel, she made our stay very relazing August 8, 2014
Rated 4.0 out of 5.0 by Comfortable and nice with ocean facing room Nice average place to stay for one or two nights, as long as you don't expect to really use the room for anything else but showering and sleeping. Everything was clean, staff was very nice when we checked in, and since we got a room facing the ocean, we slept with the balcony doors open (there's a screen door) so we could hear the waves crashing on the shore. The WiFi was so slow it was unusable. August 8, 2014
Rated 3.0 out of 5.0 by TV didn't work and pancake machine was broken Only could get 2 channels on TV. Room was clean and bed was comfortable. Breakfast choices were limited with broken pancake machine. August 7, 2014
Rated 5.0 out of 5.0 by Great experience First t6ime at a Holiday Inn, and we were impressed and thoroughly enjoyed it. All staff, especially front desk and breakfast staff, were friendly, helpful, and sent out of their way to help us. A real service atmosphere. August 6, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff at Ashland Holiday Inn Express was very friendly. We enjoyed the pool and exercise room. Overall our stay was very relaxing and enjoyable. Would definitely stay again. The only downside was the internet wasn't consistent. August 5, 2014
Rated 5.0 out of 5.0 by Great place to stay and rest after 8 hours driving Nice hotel, clean and comfortable. Friendly staff. Defintely will stay here again. July 31, 2014
Rated 5.0 out of 5.0 by Good Place to stay in Ashland We always stay in the Holiday Inn Express when in Ashland. It is dependably clean and comfortable and we love the breakfasts. July 31, 2014
Rated 5.0 out of 5.0 by Great stay I really enjoyed our stay at this property and would gladly stay here again. July 31, 2014
Rated 5.0 out of 5.0 by great facility! we had reservations at another hotel for three nights. we spent one night in a dirty room with a poor breakfast the next morning. we called this place and they got us in for the next 2 nights. they were very helpful and accommodating. we were very pleased with the facility, the cleanliness, and the breakfast. thanks for making our stay in ashland so enjoyable! July 31, 2014
Rated 4.0 out of 5.0 by Excellent Inn with substandard food We thought everything about this inn was excellent. The service was good, the beds were comfortable and we were able to get a downstairs room close to an exit door for convenience in loading. There was good service at breakfast and many choices, but the food was very processed, even the eggs and sausages. We have eaten at many hotel breakfasts. It would be nice if the eggs were not pre-processed foods, but fresh scrambled, instead. The only safe areas were fruit and yogurt and orange juice. The food is what gave this hotel one less star. If you don't care about the food, or if you go out for breakfast, this hotel is a great one to stay in. July 29, 2014
Rated 4.0 out of 5.0 by Good Location This hotel is conveniently located right off Interstate 5- and has dining options within walking distance. The room was very clean, but the beds are not comfortable and the rooms need to be updated, especially for the price per night being charged. July 28, 2014
Rated 5.0 out of 5.0 by 7th Year in a Row! Great as usual. Love the Shakespeare festival every year. July 24, 2014
Rated 5.0 out of 5.0 by Great place to stay the entire experience was great. The only downside was the TV cable was not working- everything else made for a very pleasant and enjoyable stay. July 23, 2014
Rated 4.0 out of 5.0 by Nice Nice stay Always Clean Nice Staff Could use more organic choices for breakfast July 18, 2014
Rated 5.0 out of 5.0 by Peep hole I wish that this hotel had the peep hole in the door covered as many of the ihg hotels do, it makes me feel safer when they are covered. July 17, 2014
Rated 2.0 out of 5.0 by Poor customer service Very disappointed in the beginning as we we are not given the room as planned. July 15, 2014
Rated 5.0 out of 5.0 by Great service and hearty breakfast I was so impressed by the kindness and the friendliness of the staff. We arrived early, but they let us check in so we could clean up and change before going to lunch. The room was super comfortable. The breakfast was a step up from the usual flabby bacon and danishes you are used to finding at hotels. Good, hearty buffet-style breakfast, with lots of choices. July 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn Ashland OR - Confidence Restored! As we were traveling back from Seattle to San Francisco Bay Area, we found the Holiday Inn July 7, 2014
Rated 5.0 out of 5.0 by Clean rooms We stay here every time we come to Ashland. Freindly service, clean rooms. July 1, 2014
Rated 4.0 out of 5.0 great place to stay/relax we've been booking at holiday inn express for the last three vacations we've taken and they've been consistently great. the hotels are always clean/remodeled, the breakfast is exactly what you'd expect (not amazing, but great variety and good enough to get you out the door in the morning) and always quiet and well situated to tourist attractions. planning to stick with them, as long as their prices remain reasonable (which they have been so far!) June 23, 2014
Rated 5.0 out of 5.0 by Ashland-A great place to stay for a 5 hour pitstop This location was the last of eight chain hotels that my family and I stayed at during a 10 day combination job interview/visit friends/get passports for the kids visit to California. We needed a place to sleep for about 5 hours as we had to catch the Blakball Ferry in Port Angeles, WA to be back home on Vancouver Island, CANADA that evening. We came into the hotel at 2:30 am and the staff was excellent and helpful. Our room was VERY clean and exactly what we needed for a quick rest. We left by 7:30 am with everyone calmly going to the car with breakfast in hand ready to catch a ferry by 5:20 pm that evening. We highly recommend this property for efficiency and quaity and we hope to stay longer next time we visit. As a theatre producer and performer, I hope to take in the local Bard soon as for the past 20 years I have always been in a rush to get down to California for the next project and unable to take in a show. June 23, 2014
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