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Rated 4.7 out of 5 by 270 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel with great staff The facility was a very nicely apportioned size, with a wonderful staff. The swimming pool and reception breakfast area were very comfortable in size and nature. The location was especially important in that there is ample outdoor room to walk and relax. Close to restaurants and a drug store. August 29, 2015
Rated 5.0 out of 5.0 by Very nice While the price I felt was way high, we had an absolutely wonderful stay. The room was fresh, clean, modern and had very luxurious amenities. The hotel had lots of amenities. It was close to everything. The staff were amazing. The bed and pillows and everything was super comfy, and the staff could not have been greater. We will definitely be staying here again. Thank you for a wonderful, luxurious stay. We especially appreciated your courtesy to our darling pets. We liked the fact a dog park was right there, too!! August 26, 2015
Rated 2.0 out of 5.0 by Very Unhappy Gold Club Member Reservations were made 50 weeks in advance for specific adjoining rooms. When we arrived, we were informed that one of the rooms was not available due to an air conditioning problem. We were given another room on the same floor however not adjoining. Upon checking out, the manager on duty told us the real reason the room was not available was due to a guest overstaying their reservation. There was a lack of sincere remorse for the dishonesty displayed by the staff and inconvenience. As a loyal guest of Holiday Inn Express, with Gold Member status, I never expected to encounter such a situation or at best, to be blatantly lied to by the staff. I am extremely disappointed by the service and professionalism of the staff at this location and would be very hard pressed to recommend this hotel to anyone. As a frequent visitor to Athens, I'm not so sure that my first choice of a hotel will be the Holiday Inn Express. Finally, I wonder about IHG's dedication to their Reward Club membes if they so easily disregard confirmed reservation commitments. August 25, 2015
Rated 5.0 out of 5.0 by Very clean rooms We had a great one-night stay at this hotel. The room was clean and comfortable and the staff was very friendly August 25, 2015
Rated 5.0 out of 5.0 by college Ohio University is right down the street. Great staff here August 23, 2015
Rated 5.0 out of 5.0 by Great hotel and staff!!! In Athens to drop off son in OU. Very nice hotel and staff. Near everything!!! August 23, 2015
Rated 5.0 out of 5.0 by Excellent Stay Everything was great. Pleasant staff and great stay. August 21, 2015
Rated 5.0 out of 5.0 by Great customer service I wanted to thank the staff at this hotel. I had to rearrange my reservation and they were super accommodating. I really appreciate that as you Don't often find that wonderful customer service! Well done! August 20, 2015
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