Rated 4.7 out of 5 by 168
Rated 4.0 out of 5.0 by Jim***** Only one complaint
The overall experience was good. Only problem and seems its with most hotels, I held the room with one credit card and paid with another and they put a hold on the total amount on the card that I held the room and also withdrew the amount paid on the other card. This amount was unavailable on my card for 5 or 6 days, I am still waiting for the hold to be released, which is causing me issues and now late payment fee on another bill. Staff was very nice to speak to and understood my concern but their hands are tied. This should not have happened.
January 22, 2015
Rated 5.0 out of 5.0 by FutureOUMom Great Staff
The front desk staff were excellent and got us checked in quickly and were very helpful. The only thing I would suggest would be more large bath towels in the guest bathroom when more than two guests are staying in a double room. Oh, and the drain plug wouldn't stay up to drain the tub...had to hold that up. Other than that, we would definitely stay here again and probably ask for the same room (balcony room off the back of the hotel). The hotel store is well-stocked, and the pool/hot tub were not crowded at all. They were clean and the staff doesn't check up on you or bug you. You can get free coffee and fruits and snacks overnight in the restaurant area even when breakfast isn't yet available. Comfy beds.
January 20, 2015
Rated 5.0 out of 5.0 by Pensfan66 Close to OU and freindly
The rooms are very comfortable and the staff is very nice. it's in the middle of Athens so great place for OU.
January 14, 2015
Rated 5.0 out of 5.0 by KarynCC comfortable bed
Because of 6 inches of snow overnight, we stayed an extra night. The room was comfortable but a little cramped for 3 people to spend all day and night in. The beds were comfortable, refrigerator worked nicely and was not loud when it kicked on. Couldn't access the Netflix that was on the tv remote which was a disappointment. The staff was extremely friendly and helpful.
January 10, 2015
Rated 5.0 out of 5.0 by Tomatogram Best staff!!
Thanks Steven at the front desk, Kristin in the breakfast room. And all the housekeeping staff. We stay with three grandkids often. Everyone remembers us and they are the BEST!
January 7, 2015
Rated 5.0 out of 5.0 by AmyMomof3 Would stay again anytime!!
Would be a pleasure to stay in this hotel again. The rooms are clean and well kept. The staff is very friendly and helpful. Breakfast was more than we ever expected. A
January 6, 2015
Rated 5.0 out of 5.0 by bills2311 great stay
the room was clean the hotel was clean nice hotel. decent food, quite room. holiday inn expresses are the best bang for your buck, i stay in them all over the country for work
December 30, 2014
Rated 5.0 out of 5.0 by T. A. 54 Clean, festive, and friendly
We live in town but needed extra sleeping quarters. Our room was clean and the morning breakfast was plentiful. The staff was exceptional. With tasteful decorations, we stayed in a holiday mood even away from our home. This is our third holiday stay here and hope to be back again.
December 30, 2014