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Rated 4.7 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Pet friendly and very comfortable My daughter and I have stayed at this hotel twice in the last six weeks. On both occasions, the rooms were comfortable and relaxing. We had my dog both times, and my dog and my daughters kitten the second time. I love that the animals do not have to be kept off of the furniture...they, too, are able to feel like they are at home. The staff, from the front desk people to the dining room people, were all very friendly. On my first visit there was a small billing issue (they had accidentally charged the pet fee twice) and they fixed it quickly and completely. The breakfast was pretty good. It was your standard hotel breakfast. The cinnamon rolls were very good! I will definitely stay here again if I am in the area and need a hotel. January 15, 2014
Rated 5.0 out of 5.0 by Wonderful stay We recently spent five nights with three Grandkids in our room. What a great staff, front desk great, housekeeping great even with our mess. The best of all was Kristen who works in the breakfast area. What a sweetie and so kind with the kids!! We will be back. January 6, 2014
Rated 5.0 out of 5.0 by Spacious room, very clean Check in/out was quick & friendly. Room was much larger than I expected compared with other Holiday Inn Express locations I've stayed at. Clean and quiet room, excellent value. January 2, 2014
Rated 5.0 out of 5.0 by The nicest staff ever!!! Everything about our stay met or exceeded our expectations. The staff was extremely accomadating when we had a medical problem and our dog told us he felt just like he was at home except that he got more positive attention (petting, compliments, treats) than he was used to. December 9, 2013
Rated 5.0 out of 5.0 by Quality of service I have stayed at this property many time and the service is always great. The staff makes you feel welcome. December 3, 2013
Rated 5.0 out of 5.0 by Awesome breakfast attendant. Thanksgiving morning and the service was great. Breakfast attendant was so friendly and accommodating. December 1, 2013
Rated 5.0 out of 5.0 by Had troubles at check in but they fixed it. We reserved a handicapped accessible room online but upon checkin they did not put us in a wheelchair accessible room. This property only has 1 roll in shower. However, they do have a great shower chair. It's the best I've ever seen for a Hotel. I went down and asked, they had no problems switching the Room type. Thank you to management! The room was so nice! The only bad part was the speakers outside the front entrance don't turn off at night so in room 218 you hear it all night. Plus the ac/heater unit fans don't run constantly. So there wasn't anything to help drown the noise. Great job other than that. November 27, 2013
Rated 5.0 out of 5.0 by Quick Stay in Athens Room was very well appointed and beds were very comfortable. We were greeted warmly and our room was ready when we arrived. Parking is Ample and we received gift bags upon arrival with water, chocolate and a password to the free wifi of the hotel. November 20, 2013
Rated 5.0 out of 5.0 by overall experience as my family and I have come expect from HolidayInn Athens - the room was very clean, the staff courteous and there was a bowl of apples and some fresh baked cookies in the lobby November 17, 2013
Rated 5.0 out of 5.0 by Awesome stay Nothing bad to say about this location. Convenient to everything I needed to do for work, staff was awesome. Price was a tad high for the part of the state this property is located, but obviously not too high or I wouldn't have stayed. November 15, 2013
Rated 5.0 out of 5.0 by Platinum Elite My stay was very comfortable. The layout and entrance to parking is a bit difficult, but okay. My hostess was very nice and polite. On the young side, so lacked professionalism, but still was very acceptable except she did not greet me as an IHG member nor give me the welcome package. I had to go back and ask for it and only did so because I wanted a bottle of water. I was very tired, and had a nice relaxing bath and comfortable sleep. Holiday Inns are usually my hotel of choice and am rarely disappointed. The only recommendation I would have preferred is that there be a restaurant/lounge and room service available. Even though Applebees is close, I was tired and did not care to walk over in the dark as I was by myself. October 21, 2013
Rated 5.0 out of 5.0 by Excellent Experience We have stayed here multiple times before. As usual, we had an excellent experience. We will continue to return here on our annual visits. We had a rowdy neighbor one night and the hotel staff took care of immediately. The breakfast staff also goes above and beyond. BRAVO to the Athens HIE staff! October 20, 2013
Rated 3.0 out of 5.0 by Professional staff I don't think so. Arrived at 7:00 in the evening was greeted by some kid with a facial piercing who didn't even say hello just stood there until I told him my name. Checked in then some other 20 something female offers me a flash light or a glow stick ( I had to ask why) because the power is out and we don't know when it will be back on. I should have been told about this problem before I checked in so I could move to another property that had power. I travel for work and still had work to do that requires power and internet. Very unprofessional of your staff to not explain your situation proactively. October 18, 2013
Rated 3.0 out of 5.0 by Needs better service After staying in a different Holiday Inn Express in West Virginia the night before you realize that they are not all the same! The Athens Holiday Inn Express needs to step it up. We were not greet as a rewards member and the service person said "I don't know I haven't worked here that long" . The carpet in the room needed to be cleaned and the towels were so worn out. We realized that this location is by the college so maybe everything is just overused! October 14, 2013
Rated 5.0 out of 5.0 by My Hotel of Choice in Athens I stay at this hotel whether on business or visiting my son at Ohio University. Great staff! Always accommodating and welcoming. It is very comforting when you are traveling having the staff recognize you and welcome you back! DH October 13, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable This is a fairly new hotel. Great clean rooms with CLEAN triple sheeted beds and nice bath products from Bath and Body Works. Breakfast is more than average "continental" with lots of hot items. Very nice staff. Great rates too! October 7, 2013
Rated 5.0 out of 5.0 by Weekend at OU The room was large, clean, comfortable and close to campus. I have stayed at many (more expensive) hotels over the years and was pleasantly surprised at the quality and comfort of our room. Looking forward to staying here in the future. September 25, 2013
Rated 4.0 out of 5.0 by Convenient Easy access, but hard to see from the road. The signs when traveling on westbound US33 do not show lodging at this exit. When you take the exit the hotel, set back from the road, does not have prominent signage on the road. Other than that the service was good, breakfasts were well done, and consisted of the standard HI Express fare. Fruit set out in the morning for breakfast seemed fresh. Room was taken care of nicely each day. September 23, 2013
Rated 5.0 out of 5.0 by Perfect Clean, comfortable, quiet, great breakfast. Excellent stay! September 22, 2013
Rated 4.0 out of 5.0 by Sunday night stay We had a good stay at the Athens Holiday Inn. Although the housekeeping staff was extremely busy with clean up after the Saturday football crowd left (leaving various levels of messes behind), they still had enough energy to say hello and welcome us. The front desk was helpful when we had questions about restaurants (Donatos was good and has drive-thru carry out for both pizza and ice cream). I will certainly stay here next time I'm in Athens. September 20, 2013
Rated 5.0 out of 5.0 by Perfectly clean What a pleasant surprise - a perfectly clean hotel room with no smells. Everything was new looking. The bed had a duvet on it, and obviously is cleaned with sheets after each stay. Bathroom was very updated and included Bath & Body Works toiletries. The carpeting was new. Had a nice breakfast too. The staff was polite and helpful. I will be returning to this hotel! September 14, 2013
Rated 5.0 out of 5.0 by Best Hotel in Athens I always try to stay here for all the Ohio football games. The staff is always friendly and the hotel is kept clean and neat. breakfast is just ok but I've never been one for continental style breakfast. Great Hotel. September 12, 2013
Rated 4.0 out of 5.0 by Clean and comfortable room As a first timer staying at a Holiday Inn Express, I was pleasantly surprised concerning the cleanliness of the room. We had a suite and everything was just perfect. Also, the breakfast choices were more than adequate. Would stay here again and highly recommend this hotel. September 11, 2013
Rated 5.0 out of 5.0 by Friendly staff With working long hours and being away from home on days, I just need to feel at home and get plenty of rest. In the short hours I stayed here at this hotel I felt at home and my sleep was very restful. The staff there was great and making my stay wonderful. September 6, 2013
Rated 5.0 out of 5.0 by Great find in a small town We were very pleased with this hotel. Everything top to bottom made the stay pleasant. Welcoming staff, clean room, good value, microwave, fridge, nice little amenities. (We did not try the breakfast because we had meals with family.) September 3, 2013
Rated 5.0 out of 5.0 by Great experience - consistent service Since we're in year two at OU this is about our 8th stay at the Athens HIE. This hotel has alway been a clean and well working faciltiy. This time around the staff seemed much more pleasant than in the past. Much appreciated! Breakfast offerings were low though. August 28, 2013
Rated 5.0 out of 5.0 by Outstanding The staff are helpful and polite. The breakfast is great, serving cheese omelettes to fresh, yummy cinnamon rolls. The rooms actually smell clean. I travel every week and this is a great place. August 26, 2013
Rated 4.0 out of 5.0 by clean rooms had clean rooms. pool good. breakfast was nice staff friendly August 18, 2013
Rated 5.0 out of 5.0 Excellent customer service Steve on the front desk was excellent. He helped solve all of our special requests with calm accommodation. Give him a raise! July 29, 2013
Rated 5.0 out of 5.0 by great room and curteous staff When we arrived and I checked in I was informed that we were upgraded! Beautiful, clean room. We would deffinately stay there again. July 26, 2013
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