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Rated 4.6 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Perfectly clean What a pleasant surprise - a perfectly clean hotel room with no smells. Everything was new looking. The bed had a duvet on it, and obviously is cleaned with sheets after each stay. Bathroom was very updated and included Bath & Body Works toiletries. The carpeting was new. Had a nice breakfast too. The staff was polite and helpful. I will be returning to this hotel! September 14, 2013
Rated 5.0 out of 5.0 by Best Hotel in Athens I always try to stay here for all the Ohio football games. The staff is always friendly and the hotel is kept clean and neat. breakfast is just ok but I've never been one for continental style breakfast. Great Hotel. September 12, 2013
Rated 4.0 out of 5.0 by Clean and comfortable room As a first timer staying at a Holiday Inn Express, I was pleasantly surprised concerning the cleanliness of the room. We had a suite and everything was just perfect. Also, the breakfast choices were more than adequate. Would stay here again and highly recommend this hotel. September 11, 2013
Rated 5.0 out of 5.0 by Friendly staff With working long hours and being away from home on days, I just need to feel at home and get plenty of rest. In the short hours I stayed here at this hotel I felt at home and my sleep was very restful. The staff there was great and making my stay wonderful. September 6, 2013
Rated 5.0 out of 5.0 by Great find in a small town We were very pleased with this hotel. Everything top to bottom made the stay pleasant. Welcoming staff, clean room, good value, microwave, fridge, nice little amenities. (We did not try the breakfast because we had meals with family.) September 3, 2013
Rated 5.0 out of 5.0 by Great experience - consistent service Since we're in year two at OU this is about our 8th stay at the Athens HIE. This hotel has alway been a clean and well working faciltiy. This time around the staff seemed much more pleasant than in the past. Much appreciated! Breakfast offerings were low though. August 28, 2013
Rated 5.0 out of 5.0 by Outstanding The staff are helpful and polite. The breakfast is great, serving cheese omelettes to fresh, yummy cinnamon rolls. The rooms actually smell clean. I travel every week and this is a great place. August 26, 2013
Rated 4.0 out of 5.0 by clean rooms had clean rooms. pool good. breakfast was nice staff friendly August 18, 2013
Rated 5.0 out of 5.0 Excellent customer service Steve on the front desk was excellent. He helped solve all of our special requests with calm accommodation. Give him a raise! July 29, 2013
Rated 5.0 out of 5.0 by great room and curteous staff When we arrived and I checked in I was informed that we were upgraded! Beautiful, clean room. We would deffinately stay there again. July 26, 2013
Rated 5.0 out of 5.0 by Clean and comfortable This hotel is so easy to work with. The rooms are large, clean, comfortable and quiet. I plan to stay here again and again if I can get a room....they book up so fast!! July 22, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express in Ohio I stay in hotels a lot, and I always enjoy staying at this hotel. July 18, 2013
Rated 5.0 out of 5.0 by Great stay We stayed here for one night and had and excellent time. The front desk staff was helpfull and friendly and our room was just right for us. There is an Applebees restaurant and a CVS pharmacy about 300 feet from the front door. The restaurant gave us 10% off by just showing our room key.. There are also many stores like Walmart and other restaurants within a very short drive. While at the hotel, my son and I enjoyed the pool (he found a pair of CZ or small diamond earrings which we turned in) and the breakfast was nice. Look for the automatic pancake making machine- it's entertaining. Thanks for a great stay. May 23, 2013
Rated 5.0 out of 5.0 by Overall experience Location excellent re: proximity to OU. That is what initially drew us to this Holiday Inn Express - having gotten there, and stayed overnight, we will definitely be repeat visitors! Extremely friendly staff and hospitable welcome, a clean and orderly room were most important - the pillows and bed were soooo comfy. Breakfast in the a.m was also outstanding! Vaccuuming in the hallways is the only service that we thought could be improved. Again, we are going back - don't take our room! May 5, 2013
Rated 5.0 out of 5.0 by Great customer service and clean rooms... What a nice hotel! The staff was just amazing. Nice, friendly and would bend over backwards to make your stay nice. April 26, 2013
Rated 5.0 out of 5.0 by Excellent Holiday Inn Express w/ fantastic staff The Holiday Inn Express in Athens is excellent. It starts with very friendly and helpful front desk staff. Lobby is huge, with plenty of tables to visit with friends, and a comfy sofa in front of a large TV. Stephen, at the front desk, is incredibly helpful. When I needed a new TV remote, he personally delivered a new one to make sure it worked. Julie, in group sales, is also terrific and made it really easy to set up a group reservation at great rates. Complimentary breakfast is better than most with a wide variety of hot/cold items. Coffee, tea, cocoa available 24/7. Rooms are good sized, with comfortable bedding, functional desk, free wi-fi which works well, and large bathrooms that are well-appointed. Conveniently located right off I-33 near the beautiful Ohio U campus. Walking distance from an Applebee's restaurant, and less than 5 min drive to many other shops/restaurants along State Street, the main drag. April 20, 2013
Rated 5.0 out of 5.0 by 5 Star Customer Service! I have to say, this property is amazing with regards to customer service- they have a well trained staff. Employees were going above and beyond to meet the needs of the guests- from management to custodial. It is a refreshing change, in these times. Even though there was a snag in bookings, it was quickly addressed and compensated for. Overall, a much enjoyed stay- Thank you!! April 12, 2013
Rated 5.0 out of 5.0 by Great stay Great place to stay! Super staff! I recommend this place to anyone April 9, 2013
Rated 5.0 out of 5.0 by Comfortable room and outstanding breakfast(the cinnamon rolls). This Holiday Inn Express is very conveniently located for us in Athens. Plenty of free parking, and quite a few restaurants within walking distance. Hot tub and pool were very nice and those rolls for breakfast are sometimes the deciding factor as to where we stay. April 7, 2013
Rated 4.0 out of 5.0 by Nice Room A little disappointed with where the room was. We were between the baseball players rooms and it was rather noisy and it was a room above the pool. Should have been put in a better location. I was not greeted as a Priority Club member which was the first. It is really no big deal but always have been. I know they were busy so maybe that is why. We still had a nice visit with our family. March 29, 2013
Rated 4.0 out of 5.0 by Too noisy to relax We were across the hall from the pool and all of the foot traffic outside of our room was very noisy. What is the benefit of being a Priority Club member if you're going to give me one of the worst rooms in the building? March 28, 2013
Rated 5.0 out of 5.0 by Great stay Excellent stay and staff. Recommend to my family and friends. March 21, 2013
Rated 5.0 out of 5.0 by Very nice hotel and wonderful service Very good experience, wonderful room and service was outstanding. March 9, 2013
Rated 5.0 out of 5.0 by Home away from home Only my 2nd time at this hotel, but both times, this location has been everything I signed on for and more. I haven't necessarily had much more need than a bed and bathroom, but the room is more than comfortable, especially with the microwave and mini fridge. And, every time I'm there, I end up needing either all kinds of help or questions answered and every person at the front desk has been ridiculously accomodating and helpful. (I wish there were a bonus star you could add anywhere because I definitely would have added it to staff and service. Whether it's HIE, or more likely the management here, they have hired absolutely wonderful people who take their jobs seriously and their commitment to making guests comfortable/satisfied more than seriously and are extremely successful at it.) Every time I need to come back to Athens (which will be probably 4-5 times a year), I will choose this location without even looking elsewhere. March 7, 2013
Rated 2.0 out of 5.0 by No refrig or microwave and HVAC unit t-stat not calibrated I was very disappointed in the room as I stay in HI Express all over the southeast as I travel with my business a great deal. Tried to speak with someone the next morning and sttod at desk for almost five minutes but not one person came out to desk. Typically, I go out of my way to stay @ HI Express due to the fact that for the most part the rooms are consistent. March 5, 2013
Rated 5.0 out of 5.0 by Excellent Service Everyone was very kind and helpful. Nice place to stay. January 5, 2013
Rated 5.0 out of 5.0 by Best Little Hotel in Ohio My husband and I stay at this hotel often and always enjoy our stay. The rooms are impeccably clean, the bathroom sparkles. The linens are crisp and clean looking and smelling. The whole hotel seems to sparkle. The breakfast room is efficient and the treats are a joy to partake in. We had pumpkin tarts for Thanksgiving, how wonderful. The staff are fun and efficient. We stay here and drive two hours to Columbus rather than have to stay at the HI in that city. No comparison at quality and value. Make this a destination stay and you will never be sorry. January 3, 2013
Rated 5.0 out of 5.0 by SheraL I was extremely surprised & pleased with my stay in Athens. I needed to be in Athens for my father's funeral. When I called to see if we could have an early check-in the front desk clerk informed me that since I was a priority club member that I was eligible for a bereavement rate. In addition to that, I was given a welcome gift, 10% off at Applebee's, and a late check-out. My purpose for being there was an extremely stressful & unhappy reason, but the kind staff (especially Megan) was so considerate and understanding that it helped to relieve some of the stress. I would definitely recommend staying there to anyone. Thank you for being a compassionate refuge in my storm and because you were, I will choose a Holiday Inn over other hotels in the future. December 7, 2012
Rated 5.0 out of 5.0 by Room was great I was greeted with a goody bag for being a Priority Club Reward Member. Nice! I recommend this property to everybody. December 6, 2012
Rated 5.0 out of 5.0 by Great stay I was in Athens, OH. for dad's weekend and had a great experience. The front desk staff was flexible with the check in and very gracious. Room was clean and spacious- all in a a great stay. November 17, 2012
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