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Rated 4.7 out of 5 by 75 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff and Excellent Service The staff at the Holiday Inn Express in Athens, Alabama are friendly and informative in regards to the hotel and events in Athens. The hotel maid, especially Barbara, on the 2nd floor South side is very friend and accommodating to the guest. The cook or dining room coordinator, Ms. Judy, should be an example for all the Holiday Inn Express in the state and the country. She is a wonderful and inviting person to the guest. We enjoy staying at the Holiday Inn Express in Athens, Alabama and would recommend it to all our family and friends who visit Alabama. July 10, 2014
Rated 4.0 out of 5.0 by great hotel The room was perfectly suited for a restful stay; clean and comfy. The elevator could use a tune up and the front desk staff needs to be more visible and present. We came in and out a lot and there was hardly ever anyone actually at the desk to greet guests. They were very quick to come out once someone was waiting at the desk. We did not have to wait more than a minute to check in, so that was good. The breakfast room attendants were fantastic. One lady asked us at lest 3 different times if we needed anything, or if there was anything she could get us. The beds were top notch, super comfy and we both slept very well. The hotel is ideally located directly off the interstate, it was a little tricky to figure out where to turn. There needs to be a sign at the highway showing where to turn. Overall great stay, what I have come to expect from Holiday Inn properties. July 8, 2014
Rated 5.0 out of 5.0 by One Word -EXCELLENT We were very pleased with the hotel stay. From the good folks at the front desk to the lady taking care of the breakfast. Both went out of their way to make everyone well taken care of. The breakfast lady was amazing and should be commended for her dedication to her job. June 24, 2014
Rated 5.0 out of 5.0 by Great people here, bedding is great if you don't have back problems I have back problems. Nearly any mattress/pillow combination is going to give me some trouble. The bedding here was of a high quality. It just doesn't suit my needs (pillows too thick, bedding a bit soft). No hotel is much better in this regard for me. June 22, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was very friendly and outgoing and welcoming to the hotel. June 13, 2014
Rated 5.0 out of 5.0 by Nice place to stay. Was visiting Decatur and was not impressed with the hotel options there. Glad we chose the Holiday Inn Express in Athens. Overall it was a nice experience and I'd stay there again. June 11, 2014
Rated 5.0 out of 5.0 by I loved the breakfast and the staff is great. The rooms are clean. I loved the breakfast and the staff is great. The rooms are clean.. June 5, 2014
Rated 5.0 out of 5.0 by A perfect place to stop Athens was our predetermined stopping point on our way to Florida. HI Express is ALWAYS our preference, and there was no disappointment here. Staff was friendly and very helping. Beds were in great shape,and as usual, fabulous breakfast. Not any problems here. A perfect start to our vacation. June 4, 2014
Rated 5.0 out of 5.0 by Comfortable room the room was nice, clean, comfortable. The bedding was in good shape, no stains, rips or tears. We enjoyed our time at Holiday Inn Express and will most likely stay at another Holiday Inn Express in the future. June 2, 2014
Rated 5.0 out of 5.0 by Great stop for spring break We have stayed at this hotel for 3 years in a row on our way to Gulf Shores. We have really enjoyed our night here each time. The hotel is clean, quiet, and always has a good breakfast. It is also within walking distance to 2 really good restaurants. After checkout, the ramp to I-65 south is a block away. May 7, 2014
Rated 4.0 out of 5.0 by A minor problem We experienced a minor problem that I brought to the attention of the front desk when we were leaving. She adjusted our bill and thanked me for pointing out the problem and stated that it would be handled. As we were leaving the front desk person stopped us to apologize again and since she had discovered that we were a rewards member she gave us 1,000 extra points. April 5, 2014
Rated 5.0 out of 5.0 by Clean room and great service Good wifi, clean room would stay again when passing thru March 30, 2014
Rated 5.0 out of 5.0 by Excellent Service. Wonderful Staff I've stayed in this hotel several weeks over the course of the past 18 months. My most recent stay was two weeks in length. The accomodations at this hotel are great for the business traveler. The rooms are clean and well-appointed. The breakfast area is well stocked. The staff at this hotel is wonderful. They are courteous and friendly and do everything a person could ask to make your stay as trouble free as possible. I will always stay at this hotel when I travel to the Athens, Alabama area. February 9, 2014
Rated 4.0 out of 5.0 by Comfortable Beds and Wonderful Service Very Friendly Staff. Breakfast was great! Beds and Pillows were awesome for a great night sleep! Would definately stay again! January 7, 2014
Rated 5.0 out of 5.0 by Comfortable Stay! Warm welcoming staff, great coffee, clean room, and comfy bed make for a great stay! January 7, 2014
Rated 5.0 out of 5.0 by Great service We stay at this Holiday Inn Express several times a year on our way to Florida. The first time we stayed we chose this location because it had restaurants in walking distance from the hotel. Now we stay for the hotel itself. The staff always is so welcoming. The lady that works the breakfast room is wonderful. She makes sure everything is clean and the food is hot but she also makes sure everyone feels welcomed. We sometimes travel with our niece and they make sure she is taken care of also. We have never had a bad visit to this hotel and we have been staying at several times a year for the last 3 years. January 6, 2014
Rated 5.0 out of 5.0 by Great time, comfortable room, bed We meet our friends each year here for New Years Eve on our way to Florida. The staff is wonderful the room and common areas are very clean and updated. We look forward to a rest from travel and a very comfortable fun New Years at Holiday Inn in Athens. Breakfast is good and staff very helpful and friendly. January 4, 2014
Rated 4.0 out of 5.0 by Great service Our room was clean and comfortable. Our stay was because of my husband having surgery at McLaren Hospital in Petoskey. We had to be at the hospital early and both mornings our car was cleaned of snow buildup when we went to the car. We were totally surprised and very impressed. That's what I call good service. January 4, 2014
Rated 5.0 out of 5.0 by Friendly, Helpful, Attentive Staff I had some items that I forgot and the staff was attentive to my needs and was able to provide the items. The breakfast staff was very helpful when I let them know I had to leave. They provided me a take out package! The pillows are very comfortable, and I would like to know if they can be purchased. Thank you. January 2, 2014
Rated 5.0 out of 5.0 by One of our favorites! This is a midway point to our family when we travel. We LOVE this hotel. The staff are so friendly and professional, rooms are immaculate, breakfast area and waitstaff are wonderful. We couldn't ask for a better place to spend the night on a long journey. Also, the surrounding area has many great restaurants and shopping opportunities. We have been extremely happy with our multiple stays here. Thanks HIE-Athens! January 1, 2014
Rated 5.0 out of 5.0 by Great, clean room and amenities Just stopped overnight coming back from Thanksgiving, so we wanted a good night's sleep, quiet, clean room, and a place to grab dinner. This was all there with spacious room, EXTREMELY comfortable beds, and everything looked brand new and clean. And three restaurants to choose from within walking distance for dinner. Very quiet, even being right next the elevator. Good, free breakfast in the AM or walk to IHOP if you want to indulge. Highly recommend this property. December 4, 2013
Rated 5.0 out of 5.0 by Very Satisfied Returning to Illinois from Florida. Very clean and comfortable. Will stay again for sure. Thank you November 27, 2013
Rated 4.0 out of 5.0 by Good service and great room. The rooms are always comfortable and the staff are always helpful. November 26, 2013
Rated 5.0 out of 5.0 by Clean and friendly staff All aspects of hotel were very clean (Lobby, breakfast area and room) Staff were friendly and helpful November 18, 2013
Rated 5.0 out of 5.0 by Easy access from interstate and great value to boot! My wife and I stayed at this Holiday Inn Express on a Sunday night on the way to a short vacation in New Orleans and on Friday night on our return home. The staff was so gracious. The room was clean, spacious, and easy to relax in. Especially liked the "Soft" and "Firm" choices of pillows. One of the nicest touches though, was the person who took care of the breakfast area, keeping it neat and stocked with hot food. It was a different lady on the two different days but they both seemed to have the warmest personality that we have ever run into. They spoke to us, cared about our comfort, tried to make sure we had what we wanted in the way of food, and were just all around "nice". We have never seen this at any other hotel chain. October 22, 2013
Rated 5.0 out of 5.0 by Great staff. Comfortable surroundings and bed. Would definitely stay there again. Staff was friendly and met all our needs. We felt very much at home and at ease after a long day of driving. October 20, 2013
Rated 5.0 out of 5.0 by Great, comfortable & convenient ! This hotel is great. It's comfortable, clean, wonderfully situated and the staff is great. The hotel is located next to 3 good restaurants and close to other businesses. It is safe and well lit. Breakfast was great! Will definitely stay there again. October 17, 2013
Rated 5.0 out of 5.0 by No Worries I was so glad to see that the room was indeed clean, as the reviews said. The service was wonderful, and breakfast was yummy. I didn't see anything dirty the whole time I was there. Even the pool area was set up really nice. All of our needs were thought of before we knew we needed them. We will be staying there again next time we are in the area. Thank you HI Express staff! October 9, 2013
Rated 5.0 out of 5.0 by Clean rooms, great service. Room was spotless, service was great, bed was comfortable, pillows were the best I ever slept on. October 6, 2013
Rated 4.0 out of 5.0 by Staff very Attentive We had experienced a problem and the staff fixed it in less than 15 minutes. Very hot water- thank you! Very clean rooms and noise level was perfect! October 1, 2013
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