Rated 4.5 out of 5 by 45
Rated 5.0 out of 5.0 by garyb1 Great all the way around!
The service was outstanding, great experience a solid 10!!
November 18, 2013
Rated 5.0 out of 5.0 by Debbie741 GREAT SERVICE!!!
One of the friendliest places I have ever stayed. I traveled a lot in my career and was very impressed by the entire staff and comfort of the hotel. I would definitely recommend this location. VERY NICE!
November 12, 2013
Rated 5.0 out of 5.0 by 3Hermosas Excellent experience
When looking for accommodations for a Canton 1st Monday market day trip, we noticed that the Canton hotels were either of lower quality or way over-priced. So, we expanded our search to nearby cities and based on the reviews, price and prior experiences with Holiday Inn, we booked here. We were not disappointed.
Great location, with ample restaurants and shopping nearby. The room and the property were clean as a whistle. The staff were among the most competent and friendly that we've ever encountered. And, we've stayed in a lot of hotels.
All in all, this was excellent experience and we plan stay here again the next time we do a Canton trip.
Thanks to everyone for their efforts which made our stay a such an enjoyable one.
November 4, 2013
Rated 5.0 out of 5.0 by Brownbomber84 Wonderful Staff
Everytime I come to Athens this is the place to stay. This hotel is well manage, clean, the staff is outstanding and helpful. They go above and beyond to make sure your stay is great. On a side note, if you like a cold room (I do) the AC system is outstanding. I would like to send a special Thank You to Cheyenne, she worked the front desk and was as professional and charming as they come. Thank you.
October 17, 2013
Rated 5.0 out of 5.0 by rascal9 Nice evening
In town 1 evening for wedding...the room exceeded our expectations. Large, clean room with comfortable bed and pillows. Room was quiet.
October 16, 2013
Rated 5.0 out of 5.0 by RockingLowlines Much better then last year!
Room was comfortable and clean. Slamming doors after midnight is a problem. Might have been bad guests. Wish there is something we could do about bad room coffee across the nation.
October 16, 2013
Rated 5.0 out of 5.0 by BigDogDaddy The Wedding Trip
We came to this area for a wedding. The rooms were perfect.
We checked in, then the rush of getting ready, for the wedding, began. The bathrooms were spacious and well lit for the women to do their make-up.
The iron and ironing board were like new, for me.
We had a great visit.
October 5, 2013
Rated 5.0 out of 5.0 by Cragar14 Wifi
The only thing I did not like was the wifi service was slow and would kick us in and out of internet service and the tv kept pixating on several if the channels.
October 1, 2013
Rated 5.0 out of 5.0 by TwoTone Very busy weekend and still provided excellent service!
They offered ease of service for a busy weekend. Everything was comfortable and hospitable.
September 25, 2013
Rated 5.0 out of 5.0 by Gigilh Clean and nice
It was a nice room that we stayed in. The girl that checked us in was so helpful. I believe her name was Tiffany. We would definitely stay there again.
September 10, 2013
Rated 5.0 out of 5.0 by CBJ3 Staff - friendly, courteous, helpful
This is just what was needed after a very busy family celebration day. I relaxed in the hot tub & was able to get a good night's rest. The pool area was warm but if you sat next to the windows there was a good breeze; nothing to complain about. I would recommend this location for an overnight or extended stay. I also liked the snacks & drinks provided in the lobby area in the early evening time.
September 5, 2013
Rated 5.0 out of 5.0 by AmyB67 Nice facility
Had a very nice stay. Rooms were clean and beds comfortable. Breakfast was great and people very hospitable. We enjoyed our stay. Only thing wrong was the waffle machine did not work. My experience is that they often do not work, so I half expect it. This is the only time I get waffles, so I look forward to it
September 4, 2013
Rated 5.0 out of 5.0 by James42 Overall
I only wish I could take the bed home with me. The staff at this hotel made you feel at home all the time we were there.
September 1, 2013
Rated 3.0 out of 5.0 by Roland762 Review
Room was nice and comfortable but the wifi was horrible as well as the breakfast. Had to wait forever just to get breakfast.
August 28, 2013
Rated 4.0 out of 5.0 by Brownbomber84 Excellent air conditioning
Everyone was helpful and friendly from management to staff. The suite was very nice and the air conditioning was outstanding. The only "negative" was I would prefer the suites to have separate rooms with doors in between but not a big issue. Breakfast was above average. Overall I would recommend this hotel.
August 27, 2013
Rated 5.0 out of 5.0 by Vickers Great Hotel
This was my first trip to Athens, and thus my first stay at this hotel. My room was comfortable, clean, and great for the value. Probably the best part of the stay was the staff. Once I got checked in, the manager called me by name the rest of my stay, and the rest of the staff was friendly and helpful. Great experience, and I will most certainly stay here again the next time I am in Athens.
August 25, 2013
Rated 5.0 out of 5.0 by Dale707 Quiet, comfortable, and great staff.
My stay here was one of the best out of town experiences I have had on the road. It was a last minute choice, but was a good one. The staff was very friendly and efficient and friendly as well as helpful in providing information and directions to my destination. I would stay here again were I to travel to Athens.
August 24, 2013
Rated 5.0 out of 5.0 by FredF1 Exceptional Staff
The staff was always ready for first class service . Small town but big customer service
August 21, 2013
Rated 4.0 out of 5.0 by pc28 stayed 1 night, charged twice on credit cards
I appreciated not being woke up by housekeeping knocking on door at 9am, like happens at some chains. 4 of us in room & beds were comfortable. We ran out of shampoo after bathing for dinner, going swimming, bathing & then bathing again in morning after swimming again......hotel ran out of shampoo also. we only stayed one night but were charged twice for room and after several phone calls to hotel, I just called credit card company & had them dispute second charge so it wouldn't be charged to me. That is very frustrating when on vacation and need all available funds. Front desk personnel just didn't seem very concerned about it as each time i called they said they would get to it when they could and call me back. Otherwise, the pool was clean, as was the hot tub. The room was clean, just needed more pillows.
August 7, 2013
Rated 5.0 out of 5.0 by skboller Comfortable and Friendly!
Walked in and there were free refreshments and food! Only stayed one night, but I'd stay again if needed!
August 1, 2013
Rated 3.0 out of 5.0 by FFamily Average
Fine but doesn't live up to the standard of past Holiday Inn Expresses. POOL CLOSED! In the room - Paper plates, plastic utensil, air conditioner blast too hard (no way to turn it down without turning the temperature up). The staff was great
July 27, 2013
Rated 3.0 out of 5.0 by Bevobear Mediocre experience
I was disappointed because I always use fitness centers. You have a nice one but two pieces of equipment were not working, the treadmill and the elliptical, the two pieces I use. Then I needed to wash my jeans and the dryer wasn't working. Granted, the office said they would dry my jeans for me but I needed to buy soap to wash my clothes and the 50 cent soap machine was empty. The manager went into the storage to get more soap and found out she was out. These are reasons I can't give this Holiday Inn Express a better rating.
July 26, 2013
Rated 2.0 out of 5.0 by Yleen Inoperative Amenities
Professional and nice (night) staff clerk, and both the facility and room were cleaned. Unfortunately the numerous inoperative amenities were not worth the money paid for a 1-night stay. I was roomed in a handicapped accessible suite on the 2d floor, and the dryer on the 2d floor was posted out-of-service. Furthermore, there is not an ice machine on the 2d floor, normally this would not be an issue but the ice machine on the 1st floor was also inoperative (without an out-of-order sign affixed), so I had to ltravel back and forth between floors looking for a operative ice machine. Additionally, the hotel's Internet was inoperative from my check-in to my check-out. Lastly, both the swimming pool and whirlpool were out of service. Recap; these 5 amenities were not available....
1--ice machine (1st floor#
4--dryer #2d floor)
June 24, 2013
Rated 5.0 out of 5.0 by CAMIE STAFF
FROM THE TIME WE WALKED INTO THIS PROPERTY WE WERE TREATED WOUNDERFUL. THE ROOM WAS EXCELLENT AND THEY HAD ALREADY UPGRADED US TO A KING BED, WHICH I APPRECIATE VERY MUCH. THE ROOM WAS VERY CLEAN AND WELL SUPPLIED WITH COFFEE AND PERSONAL ITEMS. THE MANAGER HAD FOOD AND BEVERAGES BOTH EVENINGS WHICH WAS OUTSTANDING AND VERY NICE. HE CAME AROUND TO TALK TO PEOPLE AND MADE YOU FEEL IMPORTANT AND VERY WELCOME.
THE YOUNG LADY AT THE FRONT DESK WAS VERY NICE AND HELPFUL ALSO. THE OVER ALL EXPERIENCE WAS VERY PLEASANT AND YES WE WILL RETURN AGAIN.
May 20, 2013
Rated 2.0 out of 5.0 by beachbound48025 Exercise equipment is not useable
OK hotel, definintely not great and there are a lot of HIE's that are better than this one. Definintely don't stay here if you want to work out - the equipment is usually broken and is some no-name brand of junk. The management there has been informed of this repeatedly but they see no reason to address it.
May 2, 2013
Rated 4.0 out of 5.0 by uttrekr Good hotel with a couple of rough edges
The overall experience was good - friendly greeting, got an upgrade with my PC Plat status - they even had a little dinner reception - great start. Rough edges emerged though - the pool was out of service - trip advisor reviews seem to indicate its a chronic problem. Also the bathroom caulk really needed work.
April 5, 2013
Rated 4.0 out of 5.0 by Dave25 Great Service, good room & bed
Overall was a great experience. Service was great, room clean, bed comfortable. Need to do some work on upkeep. Grout missing around tub; bag carts were terrible, swiming pool was still closed (was closed on our last visit).
April 3, 2013
Rated 4.0 out of 5.0 by Camera Freindly Staff and great location
Have stayed a lots of HIE's and this one's building is ok (clean but wearing a bit) but the staff, breakfast, and location makes it great for frequent travelers.
Everyone was very friendly and professional. Breakfast was on time and delicious. Walmart, restaurants, and convenience store all within walking distance too.
Warning if you are counting on the swimming pool check first as it was closed. Work out room was just treadmills and an elliptical but clean and decent equipment.
March 29, 2013
Rated 5.0 out of 5.0 by timsan Staff and hospitality and excellent accomodations
With staff, I mean Rick the general manager..his ability for handling check ins and outs plus taking care of other problems was above and beyond...we realized that the weekend we stayed he was under staffed but he made everything work perfectly...I give Rick 5 stars
the accomodations were excellent, clean, comfortable and all things needed for our stay...the afternoon hospitality cocktails and snacks where a plus...I have never had these amneties at a HIE
Overall a job well done in Athens 5 stars
March 16, 2013
Rated 5.0 out of 5.0 by JH888 Great Stay with Great Staff and Pretty Rooms
Rooms are very spacious and good wi-fi. Towels are new and thick. The management is committed to making your stay wonderful and all the staff are professional and share the same comittment. Would stay there anytime when in Athens, TX
February 27, 2013