Rated 4.6 out of 5 by 98
Rated 4.0 out of 5.0 by WRFW OK but no TV
Our stay was good overall; however, the television in the room did not work at all. Someone from the staff came and took a look at it and apologized that there were no other rooms available because the hotel was sold out.
The clerk did take a small percentage off the bill at check out.
June 26, 2014
Rated 5.0 out of 5.0 by Reallydissapointed Very Nice Hotel, clean, friendly staff
I've stayed in this particular Hotel several times in the past years and have always enjoyed my stay. The only reason I am not recommending this hotel is because of the problem with booking, changing and not being able to acquire a refund or credit for days that I was not going to be there. There was no reason not to make exceptions for this particular stay.
June 24, 2014
Rated 4.0 out of 5.0 by Tomthebomb Mistake
Good place to stay when you are in the greater Athens area. A little challenging to get off and on Highway 31.
June 16, 2014
Rated 4.0 out of 5.0 by carmah Recommend highly
Nice room, friendly staff, over all experience was awesome. I want to give a special "thank you" to Cheyenne, thank you so much for all your help!!
June 12, 2014
Rated 5.0 out of 5.0 by Sherrylynn Great Place to stay for Canton shopping
Only 24 miles to Canton and there are many nice places to eat in Athens. Nicest hotel in Athens
June 6, 2014
Rated 4.0 out of 5.0 by Shopping in Canton Highly recomend this location
This is great Holiday Inn Express is visisting Athens Texas or an alternative to staying in Gun Barrel City or Canton. The staff is always friendly and accomodating, the rooms are clean and the breakfast has a fantastic assortment.
June 3, 2014
Rated 5.0 out of 5.0 by Gimmy Nephew's Wedding
I booked early online and paid in full to get a special rate. It was not honored on checkout and I didn't catch the mistake until after I had already flown back home.
June 2, 2014
Rated 5.0 out of 5.0 by aixa aixa
Great customer service. All employees went out of their way to make our stay comfortable and pleasant .
Would definitely recommend this hotel.
May 28, 2014
Rated 2.0 out of 5.0 by Dancing Granny Not so hot
It wasn't their fault that the afternoon storm had knocked the cable out, resulting in no TV, no phone, no internet for the entire 1st night. The bed was clean, but there was a pacifier and baby bottle cap on the floor when I checked in. They were still there after 4 days (sometimes you just want to see if anyone will notice...) The toilet had a brown stain in the bowl. I assumed it was permanent until it was gone when I returned to my room the 3rd night. (Ewwwww. Worse). The sink did not drain well, and the shower curtain was hung so far from the tub that EVERY time I showered, buckets of water went on the floor. At least I know the floor was clean after that! Staff at front desk and breakfast area were very friendly and nice, but cleaning and maintenance were sub-par. Small town, didn't expect luxury, but still....
May 21, 2014
Rated 4.0 out of 5.0 by LCBob Clean and comfortable at reasonable price
Whole hotel/motel was clean and well maintained. Hot breakfast
each day, Friendly staff. Reasonable price.
May 21, 2014
Rated 5.0 out of 5.0 by CAMIE Front office staff
I cannot say enough good about your front , actually all your staff
from the time you walk in the door you are greeted with a smile and how can we help you. Plus you have drinks and snacks that really taste great after shopping all day at Canton. We have stayed there before and love it. Staff above none better and I stayed in 3 different Holiday Inns last week. I have been a priority club member since 1998 and your staff always mentions it and rewards me for it. So Thank you I would recommend this hotel to everyone. The rooms are very clean and comfortable.
The breakfast is the only place to improve and I can sure look over that little issue with everything else being awesome.
May 6, 2014
Rated 5.0 out of 5.0 by Bamzie626 My stay in Athens, Tx
I had a wonderful experience at the Holiday Inn Express in Athens. The staff was so accommodating and sweet. Cheyenne and Cecilia were so helpful and cheerful. Made my stay all the better. Breakfast was yummy and the ladies working that kept it well stocked. Would stay here anytime!!!
April 16, 2014
Rated 5.0 out of 5.0 by Troubleshooter @ large This property is sooooo very comfortable
From the moment I walked through the front doors I felt so relaxed. The young lady that registered me in was so very polite (typical deep east Texas hospitality), and she could tell (I suppose by how dirty I was) that it had been a very long work day for me. And I was in need of a hot shower and a good bed, for this particular day was a fourteen hour day of troubleshooting a difficult piece of machinery.
Anyway, I just wanted to make sure that this property and staff got their due, for they truly earned high praises. And the property was very comfortable from the moment that you walk in.
March 28, 2014
Rated 5.0 out of 5.0 by Tennison Hotel Staff was very helpful
I will make sure I stay at this hotel every time I am in Athens. The staff goes out of their way to make sure your stay is enjoyable.
March 19, 2014
Rated 5.0 out of 5.0 by Southeast Texan Canton Trade Days Trip
Great Staff. They accommodated our every need. Clean rooms and grounds. Great breakfast.
Will stay here again. Close to all restaurants and Wally World. We were in town to go to Trade Days in Canton, It was just a short drive and getting around Athens was much easier than Canton. Request room on 3rd floor(Top) if you are sensitive to noise made above your room. We stayed on the 2nd floor and noise from floor above was annoying at bed time. If you travel much I'm sure you know this issue is just about anywhere you might stay. Overall we really liked our stay and would recommend this location.
March 12, 2014
Rated 5.0 out of 5.0 by DonnaAndStan The Nicest Front Desk of any Holiday Inn we have ever stayed at!
I have stayed at this hotel in Athens, Texas 3 times now. I am always very impressed but genuine friendliest and kindness of the Front desk. We had to stay at another Holiday Inn Express many times in Ohio where our daughter attended college. The Athens Holiday Inn puts them to shame. It's also much much nicer as far as the rooms and property itself. Thanks again for a great visit.
February 27, 2014
Rated 5.0 out of 5.0 by ChristieJo82 Loved it
Wish all had the indoor pool and hot tub. We stay when it was cold and to be able to get in the pool and swim was the best. Was able to sleep like a baby
February 23, 2014
Rated 2.0 out of 5.0 by Dumas55 Priority club
I was not greeted as priority club gold member. Was not given gift item for beimg a priority club member.
February 4, 2014
Rated 5.0 out of 5.0 by Sid and Mary Superior staff
We stayed at the hotel four nights. The staff was excellent providing us directions to local attractions, stores and restaurants. They also provided suggestions and went out of their way to provide superior customer service. Hats off to Chayanne, Kimberly and Allison
January 9, 2014
Rated 5.0 out of 5.0 by CD04 Love this place!
We have stayed here before & will continue to do so. Rooms are clean & comfortable but the best part is the staff! Everyone goes out of their way to make your stay pleasant. My only critique would be an update of the pool area.
January 9, 2014
Rated 5.0 out of 5.0 by NanaBaggs First Monday Trade Days 2014
HI Athens was great. Staff was extremely friendly. Evening snacks and breakfast were very good. Room was fine - no suggestions for improvement.
So nice when people care about your comfort and happiness like the staff here did.
January 6, 2014
Rated 5.0 out of 5.0 by zeph great service
we had to stay at a hotel because our house had flooded and the service we received here was wonderful,would recommend it highly
December 30, 2013
Rated 5.0 out of 5.0 by Iola1 Comfortable room
We have stayed there before. Holiday Inn Express is our first choice. Our stay in Athens was comfortable, the room very clean, and breakfast was great. Staff were friendly and very helpful.
December 1, 2013
Rated 5.0 out of 5.0 by garyb1 Great all the way around!
The service was outstanding, great experience a solid 10!!
November 18, 2013
Rated 5.0 out of 5.0 by Debbie741 GREAT SERVICE!!!
One of the friendliest places I have ever stayed. I traveled a lot in my career and was very impressed by the entire staff and comfort of the hotel. I would definitely recommend this location. VERY NICE!
November 12, 2013
Rated 5.0 out of 5.0 by 3Hermosas Excellent experience
When looking for accommodations for a Canton 1st Monday market day trip, we noticed that the Canton hotels were either of lower quality or way over-priced. So, we expanded our search to nearby cities and based on the reviews, price and prior experiences with Holiday Inn, we booked here. We were not disappointed.
Great location, with ample restaurants and shopping nearby. The room and the property were clean as a whistle. The staff were among the most competent and friendly that we've ever encountered. And, we've stayed in a lot of hotels.
All in all, this was excellent experience and we plan stay here again the next time we do a Canton trip.
Thanks to everyone for their efforts which made our stay a such an enjoyable one.
November 4, 2013
Rated 5.0 out of 5.0 by Brownbomber84 Wonderful Staff
Everytime I come to Athens this is the place to stay. This hotel is well manage, clean, the staff is outstanding and helpful. They go above and beyond to make sure your stay is great. On a side note, if you like a cold room (I do) the AC system is outstanding. I would like to send a special Thank You to Cheyenne, she worked the front desk and was as professional and charming as they come. Thank you.
October 17, 2013
Rated 5.0 out of 5.0 by rascal9 Nice evening
In town 1 evening for wedding...the room exceeded our expectations. Large, clean room with comfortable bed and pillows. Room was quiet.
October 16, 2013
Rated 5.0 out of 5.0 by RockingLowlines Much better then last year!
Room was comfortable and clean. Slamming doors after midnight is a problem. Might have been bad guests. Wish there is something we could do about bad room coffee across the nation.
October 16, 2013
Rated 5.0 out of 5.0 by BigDogDaddy The Wedding Trip
We came to this area for a wedding. The rooms were perfect.
We checked in, then the rush of getting ready, for the wedding, began. The bathrooms were spacious and well lit for the women to do their make-up.
The iron and ironing board were like new, for me.
We had a great visit.
October 5, 2013