Rated 4.5 out of 5 by 45
Rated 4.0 out of 5.0 by lspk Lovely room and loved the happy hour spread.
I enjoyed the service and the room was very clean. My only complaint was that I anticipated the pool and hot tub to be in order when I arrived from Austin and it was not operable. I would have appreciated a heads up as I was so looking forward to this.
February 7, 2013
Rated 5.0 out of 5.0 by Awesome Pleasant experience.
The staff is very helpful in making my stay comfortable. I appreciate all the help they have provided during my stay.
January 4, 2013
Rated 2.0 out of 5.0 by DD1234 Not up to usual Express standards
I stay at many HIE properties and this one is well below the norm. First, I like to work out when travelling on business but you can't at this hotel because the equipment is completely junk and shot. Needs wholesale replacement. Getting work done is also a problem as the wifi connection speed is pathetic. And for me the next one is a first - this hotel even manages to foul up the breakfast buffet. I have stayed there a few times in the last two months and every time there were items missing. Once, no milk, then no yogurt then no lids. Wow, this is not that hard. And in general the staff seems apathetic about the whole thing. I believe the problem is that the other choices in Athens are even worse so the lack of competition is causing them to be so sloppy.
December 5, 2012
Rated 5.0 out of 5.0 by rogerar Good service all around.
Very comfortable bed and cleanline service. The breakfast
pancake sizes need to be changed!
November 21, 2012
Rated 5.0 out of 5.0 by Della03 clean, comfortable and courteous
The hotel was spotless. The bed comfortable. The breakfast was perfect. The staff was so nice. We will definately stay there again. And it is right across the street from a McAlisters Deli.
November 7, 2012
Rated 5.0 out of 5.0 by TPEA Terrific service and attractive room.
Our organization TPEA spent many years in rooms at the older Athens hotels, so being able to work with your manager to block rooms and then having such nice amenities was a wonderful experience. We will rebook again and again.
October 27, 2012
Rated 5.0 out of 5.0 by Announcerguy Excellent staff at the front desk
The front desk staff regardless of who is manning the desk are professional and courteous. I visit on weekends and have always been impressed with how customer focused are the staff at the front desk. They resolve issues quickly and completely. Always pleasant too.
October 26, 2012