Rated 4.3 out of 5 by 30
Rated 4.0 out of 5.0 by carlote20 good beds and newer furniture
The place was very clean and they have one of the best upgrades in furniture that i have seen on holidays inn. Staff were very welcoming.
September 3, 2013
Rated 5.0 out of 5.0 by DJM73 Excellent hotel, friendly staff
I highly recommend this hotel, considering the options in the area, they are hands down the friendliest and most helpful. Nothing is too much trouble for them.
September 1, 2013
Rated 5.0 out of 5.0 by jnb2809 Fantastic Hotel!
Beautiful room, friendly staff and great price! My three children thoroughly enjoyed the continental breakfast; so many choices and each one delicious. Highly recommend this property!
August 29, 2013
Rated 5.0 out of 5.0 by Momfed Great stay
Our son has been living at this property for the last four months on business in the area. He has been treated famously. So when we decided to go for a visit, I booked the same hotel. They didn't know we were together, but treated us wonderfully from the moment we checked in at 11pm! The room was well kept and comfortable. If we are ever in the area again would definitely stay.
August 28, 2013
Rated 1.0 out of 5.0 by SweetMelissa Will never visit this location again
Front desk staff is rude. Rooms not ready by check-in. Despite the 6 times they told us check-in was at 3PM - rooms still not ready until 3:30 or so. Did not serve the food as stated on website. No bacon, gravy had specks of sausage in it which I was told was the meat of the day since they only serve bacon once a week. Double charged us for the room, now we are out 2 rooms for the 10 days or so it takes the bank to put it back. Worst customer service I have ever experienced. But as the front desk girl let us know, she has been doing that for 2 whole years.....somebody needs a LOT more experience under their belt or some retraining at the least. Never once saw a smile on any of the employess faces, front desk girl too busy on her cell phone out front smoking to get the maids to clean the rooms on time. This place was horrible!!!!
July 29, 2013
Rated 5.0 out of 5.0 by hhdff Great service
Wonderful stay. Great service. No problems at all. Would recommend this Holiday to everyone.
July 5, 2013
Rated 4.0 out of 5.0 by HappyKat Great Staff and a good place to stay
This is the second time we have stayed here and will stay here again. We were there for 2 nights for this stay. The staff is very helpful, personable and professional. The issue is the walls are thin. The first night was great the second night we had a couple that had been out and had WAY to much to drink on one side and a screaming child on the other. Between having to listen to our neighbors fighting, crying and throwing up it was not a restful night..
June 17, 2013
Rated 2.0 out of 5.0 by ChuckBBB Old Fashioned
Our room looked like it had not been updated since 1980 with exception to the TV, which was a flat screen.
Regardless of their claim to fame for cinnamon rolls, this location was out! How can they do that? The rolls are a big reason why we stay there. Will never stop at this location again.
April 9, 2013
Rated 5.0 out of 5.0 by Trapps Our best stay yet
This has been our favorite location by far. Simply the one of the best Holiday Inn Express you will come across. Clean, modern, friendly service. I give this location a 11 out of 10.
April 7, 2013
Rated 5.0 out of 5.0 by Rennerei Like being at home!
We arrived very late from 3 traffic backups on the way from FL to MI and the HIE was a welcome site. The staff was waiting for us (it seemed) and were very helpful getting us into our room very quickly. Although I do not remember much of the night, I do remember the wonderful choices of breakfast which was served till 10:00AM. That was very warm welcome and helped us recharged well enough you get us on the road with real hope of getting home that day. We did. Thanks to everyone.
April 5, 2013
Rated 3.0 out of 5.0 by Mel5897 Extended Business Stay
The staff was the best staff I have had the pleasure of dealing with in quite sometime. They were very helpful and informative with local things to do when my business trip allowed for some personal time. I did have problems with the wireless internet connection but they provided me with a CAT 5 cable so I was able to use the internet in my room. I did have a problem with ants in the room but they came through and took care of that immediately and then followed out a couple of times over the next few days and even a week or so later. I did not get to use the pool and the hot tub was not working during my entire stay. The hot tub would have been nice to relax in after my long days but I made it through without it. The TV service was horrible, on the few occasions when I was able to watch TV I either had no service or the service was spotty. I know they said it was due to the weather and the satellite dish but it was an issue even on sunny days. Breakfast was great when I was able to enjoy it, my work schedule did not allow for me wait until breakfast started. Overall the stay was great and if I'm ever back in Athens, I wil be sure to stay there.
April 1, 2013
Rated 4.0 out of 5.0 by GrandpaW Stopover from Florida
Nice, clean, well-kept hotel, convemiently located too, though some cost-cutting was in evidence. Will likely stop here again, but hope they don't cut any further.
To quote the lady in the breakfast area "We don't serve any meat on weekends", i.e. bacon, sausage, etc. with breakfast, which is a downturn from past practice.
Also, despite being Priority Club members for many years this wasn't acknowledged, which is also a change.
March 12, 2013
Rated 5.0 out of 5.0 by RandyF One of the Best of the Holiday Inn Express family
The room was very clean, updated, and comfortable. I was just passing through from Pigeon Forge returning to New Orleans, but would not have minded to stay at such a place for a few nights, of course at more of a destination. Staff was nice. Breakfast as every Holiday Inn Express was basic and was picked up very quickly, probably regular time around 9:30AM.
February 24, 2013
Rated 5.0 out of 5.0 by DAN44 VERY GOOD ACCCOMMODATIONS
VERY NICE CLEAN ROOM . STAFF HELPFUL AND GAVE FRIENDLY ADVICE.
February 23, 2013
Rated 2.0 out of 5.0 by JimmyBusiness Very Poor Internet Access
The Athens HI Express' internet service is very poor. In relation to other HI Express hotels I've stayed their internet is the worst of all of them. In this day and age a client should be able to easily download podcasts and other web data from their room. You cannot do that here. You can't even stream audio without it stalling or stopping. Best you can do is check email, but you could do that from your cell phone. If your business travel relies on good internet in your hotel room you should avoid this property. I am very surprised that something this simple could be overlooked in this day and age.
February 12, 2013
Rated 5.0 out of 5.0 by thunt64 Great Staff
Good location, depending on what you're doing. Very clean and well maintained hotel. Great staff.
December 15, 2012
Rated 5.0 out of 5.0 by Shaver Grat Motel,
I enjoyed my stay at this motel. The gal who checked me in was super nice with a personality that a person appreciate after traveling most of the day. I stay in motels close to 756 times or more in a years time and know good service and this motel has it A 1 . Lookig forward to staying there in the near future.
December 11, 2012
Rated 5.0 out of 5.0 by bamafan74 Great stay as always
Everything was great as always at this location. Friendly staff and comfortable room. Staff always looking out for their gests and making sure that everything you need is provided
December 8, 2012
Rated 5.0 out of 5.0 by GlennG Great Staff
I was there for an extended business stay and found all the staff to be most pleasant and helpful.
The front desk staff was a particular asset when my stay needed to be extended and they were overbooked. Somehow they were able to accommodate my required new departure without even having to change rooms. What a blessing!
October 29, 2012
Rated 4.0 out of 5.0 by traindoc Our two night stay.
We enjoyed our stay. Everything was clean, staff was friendly and helpful.
October 27, 2012
Rated 5.0 out of 5.0 by Reddog Great Hotel
We enjoyed our stay very much. Great place to stay
October 12, 2012
Rated 5.0 out of 5.0 by Jimmy61 Quiet, relaxing stay with great breakfast and swimming pool
We travel a lot and not all Holiday Inns are as comfortable as this one. The pool was clean and realxing along with the hot tub. The breakfast was hot and fresh and well stocked. The bed were clean and fresh. The bathroom was bright and clean and I love the shower water heads Holiday Inn has installed. Parking was convienient and well lite.
October 8, 2012