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Rated 4.2 out of 5 by 279 reviewers.
Rated 4.0 out of 5.0 Clean It is a clean hotel. It was easy to book. I found the hotel staff to be attentive. I did need to ask for the water in the fitness center to be refilled. Although they couldn't refill the water bottle. The kind staffer brought bottle water instead. February 8, 2016
Rated 5.0 out of 5.0 by Great Service and Nice Room I had to come to Atlanta to be near Emory hospital. I arrived the afternoon before my procedures feeling quite nervous and anxious. The staff was amazing, she was incredibly kind, courteous, and caring. She answered all my questions and made me feel very welcome. I was surprised by the overall appearance of the room, it was very clean and inviting as it was painted in bright vibrant colors and the bed and pillows were very comfortable. I was impressed by the set up of the desk and the ergo chair as I had work to do that evening. I experienced no problems with the internet speed or connectivity. I checked out very early the next morning and was met yet again with amazing staff, friendly and helpful. I was very impressed with my stay and the fantastic customer service I received. February 5, 2016
Rated 4.0 out of 5.0 by room was very dated but comfortable This Hotel has an agreement with our company and many of our pilots and mechanics stay here most do not think highly of the breakfast options. Staff is very friendly and helpful, elevators were sometimes frustrating. February 3, 2016
Rated 5.0 out of 5.0 by Atlanta I-85 Clairmont Staff was very polite and attentive. They seemed like they were really trying to make you feel welcome and at home. Room was comfortable and very well maintained. Facilities were well maintained and comfortable. Breakfast, while slightly basic, was well prepared, well stocked and nicely presented. The flavor was also very good. I would strongly recommend this location for future stays. I plan on visiting them again when in the area for business. February 1, 2016
Rated 3.0 out of 5.0 by housekeeping needs to improve front desk staff was great. Housekeeping needs ot improve. Not a lot of dining options in the area compared to other parts of Atlanta January 31, 2016
Rated 5.0 out of 5.0 by Outstanding HI Exp I travel on business quite a bit. I generally stay at HI Exp locations. This is one of the nicest, most comfortable hotels I stay at anywhere I go in Georgia and Florida. January 20, 2016
Rated 3.0 out of 5.0 by Good Night of Rest The Holiday Inn Express Atlanta NE I85 - Clairmont is an old building that has been renovated. It is true that it could receive a little more detailing (our bathroom door had the paint peeled and it was stained); but, the beds and the shower (tub) were comfortable. More importantly, the night was a quiet one of rest. The room had a frigo-bar, a microwave and a coffee machine. This one did not have a swimming pool but a jacuzzi -which was broken, being a little disappointing since it would have been nice to be able to soak in after all that walking. The hotel is less than half an hour drive away from the Centennial Olympic Park from where we easily found a parking garage, and being as it was the day after Christmas, we only paid a set amount for the whole day and walked to many of the attractions we were in Atl to visit, like the Coca-Cola World, CNN, etc. Breakfast was included in the price of the stay, it was hot and the typical at the HI Express Hotels, with even a couple of possibilities of fruit (bananas and oranges.) The staff was courteous, specially Rosita, one of the ladies at the breakfast room, who was eager to please. All in all, it was a good deal for the price. January 5, 2016
Rated 1.0 out of 5.0 by Noisy at 4:30AM and nothing done to stop it Will not stay here again. Front desk personnel were not willing or unable to ask noisy group of people to be quiet at 4:30 in the morning. Scary to think how ineffective he was. I should have called the police because we had no idea what was going on in the lobby December 30, 2015
  • 2016-02-10 T11:22:56.382-06:00
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