Rated 5.0 out of 5.0 by JovanM Pleasant Surprise
I was coming down to Atlanta to meet friends, go to a concert, etc. When I went online to find a location, I was surprised to find this one on Clairmont. As it was the perfect location, I chose it. Everything was excellent - the room, breakfast, staff. I just wished the hot tub was available a little later on weekends, maybe midnight or 1am. The other surprise was how quite it was, considering it is on a main street and right off the interstate. Definitely would consider stating here again.
March 31, 2013
Rated 4.0 out of 5.0 by Stagecoach41 Breakfast Menu and climate control unit in room.
The food was good and plentiful. Disappointed however that the pancake maker was not working due to no pancake mix in stock.
Climate control unit could use an air deflector to prevent air from blowing directly on guest while sleeping.
March 10, 2013
Rated 4.0 out of 5.0 by rollingstones Quiet and convenient
My husband and I enjoyed our one night stay in March. The property is quiet, and we slept really well. Enjoyed the breakfast. Nice looking property and convenient to Peachtree Plaza - about a 10 minute drive (without traffic).
March 9, 2013
Rated 5.0 out of 5.0 by stevie56 Felt like home
This is my 2nd stay at this Holiday Inn. The staff are very friendly; to the point where it feels like you have known them for a long time. The housekeepers were professional and friendly as well. The rooms are exceptionally clean but also the entire hotel is clean as well, including the elevators and the halls.
The only negative for us was that they do not accommodate dogs. We have stayed at other Holiday Inn Expresses which allow large dogs. If they asked for documentation for shots and no fleas, perhaps they could then make this accommodation as well!
When in Atlanta with our dog, we have to stay at another hotel which makes that allowance.
March 1, 2013
Rated 4.0 out of 5.0 by SparkyLowell Great Service at Front Desk
I was greeted by a friendly representive, Amanda, at check in and at check out. The room was clean and quite. The price was very good. The shuttle bus was prompt and convenient.
February 18, 2013
Rated 5.0 out of 5.0 by BarcelonaDragons Our Home Away From Home
Definitely our favorite hotel in our favorite city. We stay here about once every 3 months as we make our way to and from the hospital. We love our handicap access room with the roll-in shower. The bed is extremely comfortable, the room is beautiful, and the staff is awesome--especially the night security guard. Thank you so much for always keeping us in your prayers. We can't wait to come back. :)
February 17, 2013
Rated 5.0 out of 5.0 by WVULINK Great stay.....My new favorite hotel in Atlanta.
Hands down the best Holiday Inn Express experience I have ever had. I usually stay in Buckhead area when visiting Atlanta but for various reasons I was not able to on this last minute trip to Atlanta. Since this hotel was a little bit outside of the Buckhead area I was used to, I was concerned about the quality of the hotel. However I know realize I was totally wrong to judge this hotel. It is right off on I-85 so it’s very easy to get to from the Interstate. The hotel has plenty of free parking, well-lighted lot, and looks very nice inside and out. I loved the huge HD TV with the endless number of satellite channels.
But the best part of my HIE experience was the employees. Everyone I encountered was extremely friendly, helpful, and kind. I mostly dealt with Amanda (I think?) and she was one of the best front desk managers I have ever met. She took her job very professionally and went above and beyond to make sure my stay was enjoyable not only for me, but every person who walked through the front doors. They had a minor key issue when I arrived and they had to reset all the locks. So she personally called every room to let the guests know that they would need to have their cards re-programmed at the front desk. I even saw her walk up to rooms and hand-deliver a few new keycards to a guest. When I needed to add an extra night on to my stay, she allowed me to stay in the same room and got me a great rate that was even lower than what was advertised online. Every time I walked in the front lobby she asked me if there was anything I needed and was as friendly as could be. She is a shining example of great customer service.
So needles to say, I’ll definitely be back to this HIE next time I’m in Atlanta. Forget Buckhead, the HIE on Clairmont Road is where I’ll be staying from now on.
January 24, 2013
Rated 4.0 out of 5.0 by smpop16 No Freebies or room upgrades for Priority/Platinum Members
As a Platinum member I guess I have been spoiled with room upgrades when available, or at least a bottle a water or some type type of freebie to recognize my loyalty, this location offered nothing. Otherwise the hotel lived up to the standards I expect from Holiday Inn properties. The value of the room considering the location to Midtown was good.
January 21, 2013
Rated 1.0 out of 5.0 by Chad798 Worst HIE ever
Stayed here one night before going to the aquarium with my family. Clerk was busy chit-chatting with friend as we approached to check in. Lots of noise in hallway late into the night. Got up the next morning to prepare for the day and no hot water! Then entered breakfast room at 8:45. They were out of almost everything. Asked attendant if they had any milk and she Rudely responded that they were out. Very disappointed.
January 16, 2013
Rated 3.0 out of 5.0 by Elementary31 Good but Expect More
Have stayed and many Holiday Inn Express locations and this was by far the least favorable stay I have had. Front desk employees were rude and not very inviting. Hotel smelled of different odors daily including smoke. Internet was terrible and wifi didn't work with no help from desk staff. Room was clean overall. I would not stay here again.
January 6, 2013
Rated 4.0 out of 5.0 by CorpTravelPro Confortable room
I always come back to Holiday Inn Express because I know exactly what to expect when it comes to my room and accomodations. The rooms are very consistant from location to location and since I travel a lot thorough out the year, I have come to appreciate that the rooms are similar from property to property. It makes my stay more comfortable because I am familiar with the layout of my room and don't always feel like I am staying in a hotel. I know what to expect when I arrive and appreciate the breakfast every morning. The staff were friendly and did theri best to make sure we had what we needed. This is not the best location but it was close to our event and the price was reasonable. I have stayed at several Holiday Inn Express locations in the Atlanta area and although I do have a favorite, I would stay at this location again if my business is in this area. Travel in Atlanta is a nightmare so you want to stay in a location close to where you are conducting business whenever possible. The hotel was clean, the beds were comfortable, the staff was friendly but this location does have some room for improvement. I did not take advantage of the business center. The free breakfast was nice. The best part of my stay was the fact that I knew what to expect before I ever arrived. They also took our reservation on short notice which was a plus.
December 17, 2012
Rated 2.0 out of 5.0 by DanMN Nice with Concerns
This is a nice hotel in a convenient location. The upgrade rooms are spacious and comfortable.
A frequent Holiday inn chain guest might question some of the inconsistencies of this hotel compared to other HI properties. Be aware this property does not have guest laundry facilities. In addition guests are required to enter the hotel only through the main lobby doors. Other policies at this hotel hint at security issues without directly affecting guests.
There are plenty of HI properties in the Atlanta area, and this one would be worthy of consideration.
December 16, 2012
Rated 5.0 out of 5.0 by REVMAN LARGE ROOM AND GREAT SERVICE
I WAS ASSIGNED A PROJECT IN ATLANTA AND MADE FREQUENT TRIPS TO THIS HOLIDAY INN EXPRESS. I WAS WELCOMED BY FRIENDLY STAFF AND ALWAYS FOUND MY ROOM CLEAN AND READY FOR ME. IT'S SO NICE TO HAVE CONSISTENCY WHEN YOU ARE AWAY FROM HOME. THE HOTEL IS CONVENIENT TO MANY RESTAURANTS. I ENJOYED THE VARIETY OF PLACES TO GO AND i LIKED THE HOT BUFFET BREAKFAST. IT WAS A PLEASURE TO BE A REGULAR GUEST.
December 11, 2012
Rated 5.0 out of 5.0 by TucsonNative Great value!
We had wanted to stay near downtown Atlanta but didn't want to pay the high room rates in that area. We found this hotel, which is a short drive from anywhere you want to go in Atlanta, for $50 less than the downtown area. The room was very comfortable and even though it's right off the freeway, the sound level is very low. Our room was right next to the elevator, which is sometimes a noisy area, but we weren't woken up and even slept in until 8am (late for us).
December 11, 2012
Rated 4.0 out of 5.0 by Gennie Clean spacious rooms and courteous, helpful staff
Staff members went out of their way to make our visit a positive experience. Rooms are spacious and clean which certainly appeals to us. Great location.
October 29, 2012
Rated 3.0 out of 5.0 by Florida98 Good location
Good overall location easy to travel to downtown activities. Needs to have the rooms renovated, bed was uncomfortable but they did move us to another room and it was better. Check out the international farmers market in DeKalb unbelieveable.
October 20, 2012