Rated 4.2 out of 5 by 145
Rated 4.0 out of 5.0 by Jim1001 Good, but not perfect!
When we checked in and got to our room, it was not made up from the previous guest. We had to go back to the front desk and get another room. The room was clean, but someone had pulled the shower curtain rod and lt hung down in the middle. Thus, when you took a shower, the curtain would slide towards the middle each letting water go on the floor. The entrance light also had a problem. When we went to bed, the light would flicker from time to time even though it was turned off. I had to get up and unscrew the bulb. Except for the maintenance issues, the hotel is nice.
December 24, 2014
Rated 5.0 out of 5.0 by bs123 Very helpful
The evening young lady at the front desk was very helpful, she gave good directions to places to eat, she also printed out some directions for me and my husband to get to northern tool. we really appreciate her kindness.
December 16, 2014
Rated 4.0 out of 5.0 by sisi88 great breakfast and comfortable room
This hotel was very clean and festively decorated for Christmas. There was a giant tree in the center of the lobby that was your first sight when you walked in, that was nice. I arrived late, around 11pm and the gentleman at the front desk was fantastic. Greeted me sincerely, offered me water, coffee, or tea, and gave me all the important information I'd need about my room and breakfast. He was great! Breakfast selections were more than I expected for hot items which was really nice, overall good variety of choices. The only problem I encountered in my stay and why I gave this hotel a 4 instead of a 5 was that when I went to check out there was no one at the front desk or in the lobby, no staff member that I could see. I waited for about 10 min and then just left my room keys on the front desk because I had a training to get to. Gentleman waiting behind me also did the same because we couldn't find a staff member.
December 15, 2014