Rated 4.0 out of 5 by 71
Rated 2.0 out of 5.0 by Quoyah123 Good service bad loaction
It was a nice hotel to stay in and service was ok except the lady I was calling in the morning didnt want to give me a definite answer on if my room would be ready by check in time especially if I was visiting from out of town and I had been in the city all morning since 8am. It was a big inconvience for me.
February 26, 2014
Rated 5.0 out of 5.0 by Veronica A. Excellent service!
This was a GREAT hotel!!!!!! The staff was extremely nice and very helpful. The front desk clerk Elli was the best!!! She went above and beyond to make our stay as comfortable. The security guard was so nice and considerate. The entire staff was A-1. I was just overwhelmed at how CLEAN the room was!!!!! Super Super clean!!! The location was close to gas stations, restaurants, grocery stores, banks, interstate and the hospital!!!! I will try to make this the hotel I stay when I am in the area again. It is a much smaller hotel than we are normall used to BUT the service was BETTER than what are accustomed to. Hats off to this hotel!!!! Five Star but not the Five star price!!!!
February 22, 2014
Rated 5.0 out of 5.0 by Stranded in Atlanta Stranded in the snow1
When the snow and ice hit Atlanta, many people got stuck wherever they were. This hotel had 20+ people sleeping in the lobby because all the rooms were full. We were all put on a waiting list and when people called to cancel because they were unable to make it to the hotel, they would call out a name and announce "You just got a room". There were only 2 employees there and they seemed to always be working, day and night. Even though they were stranded too, they never let their frustration or fatigue keep them from providing OUTSTANDING SERVICE with a smile and sense of humor. if I were their boss, I would definitely give them both a raise and huge bonus. They were the lifeblood of the hotel and took care of people who were stranded and not ever customers. If any other hotel has service issues, they should come learn from these people. I will definitely recommend this hotel to anyone who will listen
February 15, 2014