Rated 4.0 out of 5 by 61
Rated 2.0 out of 5.0 by Tsavo Overall poor stay & service
I have stayed in many holiday inn but this was a sour experience . I could never get a razor blade or tooth paste & when I got a tooth paste they had to look for it all over the place including the tooth brush ! They were rationing it !! I felt I was in a war zone being rationed no explanations were ever give why the shortage or rationing !! The tooth brush ONLY last one time Use ! Why pinch pennies! !i missed towels & shampoo in my room as well ! The breakfast bar was fair with the pancake machine not working 3 out of my 4 nights !! I will be going to Atlanta on monthly basis for the next 10 months for a week stay & this holiday is Definitely NOT going to be on MY List ! Disappointed client MC
December 15, 2013
Rated 5.0 out of 5.0 by Atty1 Great Personal Service
For business I stay at this HIE probably 30-35 times per year.
The staff from GM Mike, right on down to the front desk people, always make me feel welcome and at 'home'.
Being out of town can be a solitary and lonely experience, but that is not the case at HIE.
Great breakfast and very convenient to downtown ATL., Emory and the V.A. Hospital.
December 9, 2013
Rated 5.0 out of 5.0 by Chris22xyz Excellent place
I thoroughly enjoyed my stay of one night and would highly recommend it to anyone. All the staff were so kind. I had the shuttle transport me to the hospital in the morning for surgery and he was actually the one in charge of maintenance. he was very kind and concerned about my welfare. The decor is beautiful with a gorgeous Christmas tree in the lobby. I highly recommend this hotel.
December 8, 2013