Rated 4.0 out of 5 by 120
Rated 1.0 out of 5.0 by GNK in FL BEWARE OF THIS HOTEL MANAGEMENT
I lost 15,000 rewards points because of this Holiday Inn Manager.
When I made the reservation for this hotel I was told how my rewards points and dollars would apply.
The two front desk clerks (who were very nice) told me the same story how they would apply.
BEWARE OF THIS HOTEL MANAGEMENT, they changed the rules how the points would apply.
When I called Holiday Inn Rewards Club to question my point balance, they said that the hotel manager had already talked to me about the reward points and they would apply as is.
THAT WAS LIE, I NEVER TALKED TO THE HOTEL MANAGER.
BEWARE OF THE MANAGEMENT.
July 13, 2014
Rated 5.0 out of 5.0 by Ohec Very Helpful Staff
Front desk was very helpful. Since we were just visiting the area, we were not familiar with the surroundings. Front desk recommended sites to see and restaurants to us.
July 11, 2014
Rated 5.0 out of 5.0 by Ine Traveller Back on track!
We arrived very tired after a long drive. The best description of our experience would be that we were made to feel welcome, and especially made to feel at ease.
No worries, in this Hotel they have your back!
Hungry? Don't worry, we can take you! Business appointment in the morning? We got this!
Wonderful, positive attitude from front desk to breakfast in the morning.
July 2, 2014
Rated 4.0 out of 5.0 by carlos X recibimiento
recibimiento de mi Hijo en la Universidad AIU de Atlanta de Comercio Internacional
July 2, 2014
Rated 5.0 out of 5.0 by Dancer1234 comfortable stay
Rooms large and comfortable would recommend to anyone
July 1, 2014
Rated 5.0 out of 5.0 by Ladyon the run Great Staff
Loved the Staff at the hotel, best customer service
June 30, 2014
Rated 4.0 out of 5.0 by Maine traveler Great room, but poor staff execution
TV and remote didn't work. When I called for assistance, the front desk acknowledge the problem and promised to send someone up. No one ever came, No further communication. No one would have ever known had I not brought it up the next day.
So there's no system to record trouble spots to assure nothing is forgotten.
June 30, 2014
Rated 5.0 out of 5.0 by MichiganGoBlue Fantastic staff, clean and comfortable hotel and great customer service!
My wife and I live about 50 miles away and stay here when spending a night in North Atlanta.
The front desk staff, shuttle driver and maintainence staff are fantastic and REALLY customer service oriented!
The value is great! The hotel is spotlessly clean and comfortable!
After at least 12 to 15 visits over the last few years, we won't stay anywhere else when spending the night in North Atlanta.
Michelle at the Front Desk is absolutely superb!! She has always been so helpful and pleasant. We always look forward to interacting with her.
Mario the maintainence and shuttle driver is also very pleasant and helpful! We really appreciate how he has taken care of us and some special requests!
Thanks for several great stays!!
June 25, 2014