Rated 3.7 out of 5 by 75
Rated 3.0 out of 5.0 by Crissie Overall Impression
Location was the best thing this property has going for it - very convenient to get around the Atlanta area, especially north of town. Plus some decent food options close by which is why I would recommend this property. However, staff was not very helpful, not very welcoming and didn't know I was a Priority Club member - fortunately I didn't have to deal with them much.
November 14, 2012
Rated 5.0 out of 5.0 by AlanK Great Location
My wife had to see an eye specialist in Atlanta. This hotel was just minutes away from the doctor's office. We were offered a late checkout that gave us plenty of time to see the doctor then return to our room.
October 28, 2012
Rated 2.0 out of 5.0 by opnick Comfortable Bed, but room shows age and broken items
To start with the good:
Comfortable Bed, good location. nice area and town.
Now the bad:
1. Bathtub had a stain in it that looked like vomit, I used a towel and water to try to remove it, but it seems permanant.
2. No curtains. Sun shone in the room in the morning and you could see the outside lights at night.
3. Bed had cool "reading light" features, but they were broken. No bulb in one of the 2 lights, and the other had broken plastic, neither worked.
4. I did inform the staff of these when I checked out. They just said
If you're wondering why I didn't complain and change rooms... I figured they get to see the rooms before I check in, so this was the best that they wanted to offer me, otherwise they would have addressed these items and fixed them before giving me the room, plus, most likely, they would have moved me and given that room to someone else. I'm the customer that will put up with the quality that any business offers me, offer a polite update to them upon my departure about their services and not return unless I have to.
If I was back in Sandy Springs I would give other hotels a chance to impress me before staying here again.
If someone from Holiday Inn wants to email me to discuss, I will be happy to answer your questions. I appreciate the email asking for my opinion about my latest stay with you. (I think I was in room 517, I can't recall exact number at this time)
October 27, 2012
Rated 5.0 out of 5.0 by PatrickHD Excellent front office staff
George gave me the best check-in experience ever. I had a great stay and will surely return to this property
October 22, 2012
Rated 4.0 out of 5.0 by Leslie17 Simplistic and comfortable
I was traveling on business in Atlanta, and found that, as usual, the Holiday Inn Express met all my needs. Comfortable, spacious rooms, adequate complimentary breakfast, pleasant service...no fuss no muss. Fitness center is a bit cramped if I wanted to do much more than use the cardio machines, and it would be nice to have some options for free weights, as I don't particularly care for the nautilus machines when lifting weights, but for a light workout it was sufficient.
The biggest issue I had (at no fault of the staff, obviously) was the location....it is super busy all the time and was sometimes difficult to navigate amidst the traffic. All in all, however, it was a pleasant stay, and I would recommend for the non-fussy traveler.
October 17, 2012
Rated 5.0 out of 5.0 by Curly44 Excellent Service, nice room and friendly staff
I stay at this Holiday Inn about 4-5 times a year, and the wonderful staff treats my like family. They always greet me by name and are attentive to my needs; it is like "coming home", as this is my home away from home. Every need is met, and if there is anything I need during my stay, it is a phone call away. The helpful staff has some of the nicest, friendliest and most professional people in the industry.
I love staying at Holiday Inn, especially this one in Atlanta! Great breakfasts, clean rooms, a nice exercise room and covered parking are great amenities. During my free time, it is nice to be able to stretch out and relax while watching the new tv's in the comfort of my hotel room. Keep up the good work!
October 11, 2012
Rated 5.0 out of 5.0 by LeisurelyTraveler Great Place at a Great Location
Me and one of my friends came up to Atlanta for a concert and stayed at this location. We picked it because it was close to the mall so we could kill two birds with one stone. Loved the location for the price, and the staff was really nice. Definitely recommend and would stay here again.
October 4, 2012