Rated 4.6 out of 5 by 386
Rated 5.0 out of 5.0 by bobwill good hotel
All was good.
Lady in breakfast was nice.
Brodrick at the front was also nice.
November 26, 2015
Rated 5.0 out of 5.0 by Evan71 Very NiCE Space
Very friendly and comfortable. Great lake view from the breakfast area. Easy highway access.
November 24, 2015
Rated 3.0 out of 5.0 by joan11 Several Pluses, Several Minuses
We were staying overnight between plane flights, and this worked fine, but there were several good things about it and several things that could have been improved. First, the good things. It was clean, the bed was very comfortable, and the staff was very friendly at check-in and check-out. Directions were very explicit for where the airport shuttle would pick us up and how the van would be labeled, and this was much better than the directions another hotel chain had provided on another occasion when we had stayed overnight, also out of the Atlanta airport. The shuttle driver was excellent. He carried our luggage all the way into the hotel lobby (and even offered to help us take it to our room). The breakfast room felt spacious and inviting, not at all cramped, and there was a lovely outdoor deck. The coffee was excellent. We like being able to reserve a time for the airport shuttle going back to the airport, which a competing hotel chain does not offer, just assuring that there will be enough room. We had a very nice sitting area with a sofa bed as well as our bed, so we imagine we were treated to a very nice upgrade.
Now for things that could have been improved. Most importantly, we didn't get the wakeup call that we were promised. The shuttle van is a bit shabby and in need of an upgrade. The bed and sink in our room were quite high. We would appreciate hard boiled eggs and/or scrambled eggs in place of a sort of omelet made of fake eggs and fake cheese. It didn't appear that we could control the heat/air conditioning in our room (425), but we're not entirely sure about that. We should have called the front desk to ask about that; perhaps we didn't fully explore the touch controls on the thermostat.
November 24, 2015