Rated 4.5 out of 5 by 154
Rated 4.0 out of 5.0 by hc143 Great Customer Service
The inside of the lobby is inviting, relaxing, clean, modernized and spacious. The rooms are comfortable, secure, clean and open. The breakfast doesn't offer much variety (I am gluten free and all I could eat was a banana and that was after an employee went to the store to buy bananas to restock their very limited fruit options). The service is top notch here, especially for such a brand of hotel. The front desk staff was friendly, complimentary and just helped start my day with a smile. The shuttle was efficient, not very friendly (but not rude either...just did his job and stayed quite). The hotel is very central to many shopping, restaurant and even medical needs. I didn't feel safe going outside the restaurant at night and do wish the shuttle would offer to take across and back to the restaurants at night due to safety. Overall this is a great, clean, functional and comfortable hotel.
July 20, 2014
Rated 5.0 out of 5.0 by mawade1 This is a great place
This Holiday Inn Express is a great place to stay. The staff are awesome and very friendly. I would highly recommend this place when ever you are in Atlanta.
July 19, 2014
Rated 5.0 out of 5.0 by institches Totally delightful stay with most attentive staff
We recommend this hotel without reservation. All staff, from hotel shuttle drivers, to front desk and breakfast room personnel, made us feel welcome and important. A very large family reunion was taking place there, plus it was Fourth of July weekend. The staff handled everything beautifully, and tended to everyone's needs with efficiency and caring attitudes. There's plenty of shopping and restaurants within walking distance, or the hotel shuttle is happy to take you and pick you up when you're ready to return to the hotel.
It's a beautiful facility, clean in all areas. There is a large deck, overlooking a lake, adding to the ambiance. The beds and pillows are wonderfully comfortable. The complimentary breakfast has a great selection, is kept well stocked, and clean. There are computers available for guest use. It's a great experience at a great price.
July 14, 2014