Rated 3.9 out of 5 by 284
Rated 5.0 out of 5.0 by Jim5577 Great Place to Stay with friendly staff
I would recommend this hotel to anyone. Although an older hotel, it is clean and the staff is very friendly and helpful.
August 9, 2013
Rated 5.0 out of 5.0 by 2TrackDads wow service!!!
Great customer service from the moment we entered the door. The staff was courteous and attentive to our every need. The check-in was quick and we were even provided with complimentary water due to the temperature extremes outside. Visited the bar area where the bartender was pleasant and served us even though it was almost closing time. The valet staff was also engaging and friendly. This was just a one night stay but this experience has made this my lodging stop as I travel through and visit Atlanta.
August 3, 2013
Rated 4.0 out of 5.0 by aljo Very central!
Enjoyed our two night stay, would go back again as this hotel is very central
August 3, 2013
Rated 3.0 out of 5.0 by braves Anticipate being busy
Got to hotel about 1000 following baseball game. Front entrance was parking lot, no room to get out of the street. Fortunately there was city parking across the street ($20) overnight.
We were told the room reserved and paid for was not available after lengthy discussion, assistant manager showed up and a room appeared. While waiting several guest called/came down for sheets or towels being told housekeeping was gone for evening.
Room was OK, nothing special
Buffet breakfast was good only compliant was unmanned omelet station until no one was in line. Our waitress was very attentive.
August 1, 2013
Rated 5.0 out of 5.0 by Gibby5 Great Service
The staff was extremely helpful and polite. From the moment we checked in the front desk and all staff at this hotel were attentive and went the extra mile in our opinion. We were traveling with three children and had two rooms during our stay. The restaurant staff were extremely friendly and made our children feel right at home every morning at breakfast. The maids were always friendly as well. The clothes dryer was being repaired one of the days we were there. We went to use it and one of the maids saw my husband with our children and the bag of rain soaked clothing! She took our wet clothes and got them dried and delivered to our room later that day because the dryer would not be fixed until later that afternoon! We were so thankful for this extra gesture! The free meals for our children were great! It helped us save on expenses during the trip. Overall, a wonderful trip and great hotel!
July 30, 2013
Rated 5.0 out of 5.0 by RRforFun Good job.
Valet parking was vary helpful. This will be my Holiday Inn of choice when in the Atlanta area.
July 30, 2013
Rated 5.0 out of 5.0 by chaka MY STAY
EXCELLENT IT FELT LIKE HOME THE STAFF WAS REALLY NICE AND TREATED YOU LIKE FAMILY EVEN THE GUEST WELCOMED YOU NICE AREA NICE ATTRACTIONS CLOSE BY NEXT TIME I COME TO ATLANTA IM STAYING HERE
July 27, 2013
Rated 3.0 out of 5.0 by Nikmachine1 Comfort at a reasonable price
If your looking for a comfortable and reasonably priced place to stay in downtown ATL then The Holiday Inn is your hotel. Everything was clean and in acceptable condition. No complaints. There was a concert in the park the night we arrived so it was really loud outside but the following evening the noise level was fine. Front desk staff was accommodating when we arrived early with our baby and got us a room ASAP. Everything was in order with our aquarium package and we had a great time!
July 26, 2013
Rated 5.0 out of 5.0 by lillo90 Great staffing
As always our stay at Holiday Inn Centennial Park in Atlanta was not a let down. We have been staying here for the last 5 years and feel like we are coming to see family when we arrive. The staff has always been so accommodating , friendly and responsive to our needs. I would highly recommend staying at the Holiday Inn Centennial Park in Atlanta. Rooms are clean, food is good and staff is exceptional. Thank you all for making our recent stay a relaxing and enjoyable experience. Your Tennessee friends. Joe and Sharon
July 23, 2013
Rated 4.0 out of 5.0 by WhaleShark Whale Shark
I saw a whale shark! The hotel was so close to EVERYTHING! it was a short walk through the park to get to the aquarium. If you are looking to go to the aquarium or the world of coke this is the place to stay! There are also a bunch of places to eat at in the area. DO NOT eat in the hotel restaurant. The food is bad and over priced, the service was slow, and the ceiling was leaking on us during our meal. There are plenty of other places to eat so get a cab or just walk the 2-3 blocks to go somewhere else.
July 22, 2013
Rated 5.0 out of 5.0 by Matt70 muy buena ubicacion
Me hospede por 3 noches en este hotel tiene muy buena ubicacion toodo el personal es muy amable y siempre dispuestos a brindar ayuda. En el restaurant en los desayunos el personal es excelente la atencion muy buena, lo unico a corregir es un poco el valor del valet parking que es de 20 dolares la noche y pudiera ser una cortesia a los huespedes.
July 20, 2013
Rated 1.0 out of 5.0 by Smoothness Dissatisfied
This hotel to me is below the quality of Holiday Inn. The rooms are small and uncomfortable. In today's society most people are at least six feet tall..This makes it hard for a couple to sleep in a full size bed and rest. Parking is costly as opposed to free and unfortunately construction downtown Atlanta makes this area a nightmare.The hotel was clean and the staff was very friendly and helpful but the hotel just wasn't up to par.
July 19, 2013
Rated 5.0 out of 5.0 by Krissykat Great Customer Service and Clean Property
The room was very comfortable. The staff went out of their way to make our stay great.We highly recommend this property.
July 18, 2013
Rated 2.0 out of 5.0 by NCPictures2 Pathetic internet, dirt in room....giving keys to rooms already occupied
In todays world, your connection outside is very important. The internet connection at this hotel was incredibly slow or even non existent. Some times I could not connect at all. I am in IT and am quite familiar with the issues and how to take care of them.
When I checked in (which took a good 20 minutes, with a long line and only one person at the desk (!!)), one person came back to the desk saying the room they gave him was already occupied!!! That does not instill a lot of confidence in the security of the location!!
Ice maker was not working on the "elite" floor that was on. When I mentioned it to the staff, they acted like they didnt care and did nothing about it.
The room was nice, and it provided plenty of power outlets and work space.
When I pulled up I asked if parking was Valet only. The person said yes. I am not a fan of valet only as I like to get to my car if needed. When I said I was not happy about that, the person walked away and did not come back. I waited for about 5 minutes for another person to take my car.
The vent in the bathroom was caked with about a 1/2 inch of dirt.
Not the hotels fault but there was a big protest out in front of CNN and was noisy and made many wonder if they were going to come down the street.
July 18, 2013
Rated 4.0 out of 5.0 by Haydide Great hotel in the heart of Atlanta without the Big City Price
We stayed all night here on our way back home from the beach as Atlanta was the half-way point. The hotel is close to all the attractions and the staff were very warm and welcoming. The rooms are a little bit smaller than some of the other Holiday Inns I have stayed in but they were very clean and comfortable without the big city price. We had dinner at the hotel-the food was good but nothing out of the ordinary considering the price. I would recommend this hotel and plan on staying here again in the future.
July 16, 2013
Rated 2.0 out of 5.0 by traveler26 Very Disappointed
Upon arrival it was a great hotel, friendly staff and very clean lobby/restaurant areas. Entering the room it looked average but then little by little this visit became very disappointing. I noticed a hole in the wall where the plastic outlet covers were, they were not lined up properly, the toilet stopped up and wasn't fixed for almost a whole day, then every time it was fixed after that it was fine till someone used it, then it would clog up again. The shower pipe was coming out of the wall and bath stopper was missing. The phone in the room didn't work but once, and was missing its faceplate. The elevator door almost closed on my mother and son as they were going down to the lobby. The only person who apologized for ANYTHING was the maintenance guy that had to keep fixing our toilet and he offered us free breakfast but I am a rewards member and got that already. I will not be coming back to this hotel and hope they can get their act together.
July 15, 2013
Rated 3.0 out of 5.0 by Amhearst Tight space
Room ok for three but that was it. Suppose to have room that sleeps four and got a room the would sleep three at most. Pull out was not comfortable at all. Great downtown location!
July 14, 2013
Rated 5.0 out of 5.0 by Joenglo Great service and wonderful staff
The staff made this an excellent stay. They were very attentive and courteous. The breakfast buffet was good and the staff there were excellent. Great location. I enjoyed the stay very much.
July 12, 2013
Rated 4.0 out of 5.0 by MsFit2013 Location, location, location!
I have stayed in almost every beautiful hotel on Peachtree because we love the area. But I've never stayed in a location more perfect and convenient to everything than this Holiday Inn. This hotel is charming, well kept and has every amenity you'll desire. The staff embodied the southern hospitality the south is known for. My family thoroughly enjoyed themselves and we'd return again and again.
July 10, 2013
Rated 5.0 out of 5.0 by Arlene48 Great place to stay downtown Atlanta
We found this to be a good hotel to stay at in downtown Atlanta. It was just a couple blocks from World of Coca Cola, CNN & the Georgia Aquarium. These were the sights we came to see & it was in walking distance. The staff was very friendly & helpful. It was wonderful to have valet parking. The breakfast buffet was very good in variety of foods & tasted excellent. We would recommend this hotel.
July 10, 2013
Rated 5.0 out of 5.0 by MareCate Highly recommend for those going to the Georgia Aquarium.
We were very satisfied with this hotel & the location couldn't be better for the Georgia Aquarium & the Coca-Cola Museum. We were also very impressed with the quality & value of the hotel restaurant.
July 8, 2013
Rated 4.0 out of 5.0 by cantcon4m It was ok
I had problems with the tv going off on it's own and one night kept coming back on when I'd turn it off. Other patrons were loud and slamming doors at all hours of the night.
July 7, 2013
Rated 4.0 out of 5.0 Not my favorite Holiday Inn
Very close to downtown but they nickel and dime you to death there. The room is pricey, its $20 a day for parking, $10 per person for breakfast. It was crowded when we went.
July 7, 2013
Rated 5.0 out of 5.0 by MikeJess Awesome Staff
My husband and I stayed at this hotel after 3 weeks on the road when we were passing through Atlanta. We purchased the aquarium package and it was a great deal! My husband ended up leaving something very valuable in the hotel room in a bag. We didn't realize until we were almost 2 hours away so we called and Dina from lost and found was extremely helpful. They had already cleaned our room. She searched the room and garbage for us for about an hour and found it!! She was amazing and made a stressful situation not so stressful at all. She was super friendly and helpful. She said she would send it to our home and even called us back with a tracking number. Awesome staff! Thank you so much Dina!!
July 4, 2013
Rated 5.0 out of 5.0 by Charlene123 Awesome staff
Took my daughter for a concert at the Phillips Center so the hotel was within walking distance. The Olympic Park is also a short stroll and really pretty. After a 6 hour drive to Atlanta we were greeted by the friendliest hotel staff I've ever encountered. The front desk clerk was Gigi and she called me by name during our entire stay. So impressed. I would definitely recommend this hotel!
June 30, 2013
Rated 4.0 out of 5.0 by ebhmom1 Great Staff and lots of little perks:)
We booked this hotel because with 4 kids in tow (ages 5-17) we wanted to make sure we were within walking distance to the aquarium and restaurants. The hotel was nice enough. It had been billed as newly renovated and although the decor was nice there was enough maintenance issues to keep it from being great (pool needs upkeep, ceilings and doorways need lots of work, etc.) However I don't think I have ever dealt with a friendlier and more helpful staff. I had the opportunity to interact with the front desk, housekeeping, valet and the restaurant and they were all incredibly friendly and accommodating. We had some discrepancies with billing vs reservation quotes and they immediately took care of anything that came up. We booked the aquarium package and in addition to getting great prices on the tickets had the additional bonus of learning our valet parking was included AND we got VIP tickets that included the dolphin show for no extra charge. (Although the show was painfully cheesy- that wasn't the hotels fault though!)
I would highly recommend this option.
June 27, 2013
Rated 5.0 out of 5.0 by SandyM Great Hotel in a perfect location.
The hotel was was superbly clean, our room was very comfortable. The staff were exceptionally friendly. Great restaurants and sights, all within walking distance. An affordably priced hotel in the heart of downtown Atlanta, I will definitely be staying there when I come back in August to drop my son off at College.
June 25, 2013
Rated 4.0 out of 5.0 by Wardy24 Amazing staff!
All staff from reception, cleaning, and food n beverage made the stay for us. Katie n crew in restaurant were fabulous! Always greeted with a smile or even a sing along. Hotel is walking distance to so much and would recommend to anyone. Hot tub was out of service all week and could have been cleaned up as it made for an eye sore(only negative of stay).
June 23, 2013
Rated 1.0 out of 5.0 by istrainer Location+Location= Maybe Another Chance
Vallet Parking $20 a day! Priority Check in they have but the desk is NOT Used, so be prepared to wait for someone to assit you with what should be an immediate check in but mine took a good 10+ minutes, they do give you a chilled bottle of water and a drink coupon in the bar/restaurant. The rooms are small, only queen bed, & my AC did not cool for a warm ATL day. Location is pretty decent as you can walk to almost everything, several restaurants around if you don't want to eat at hotel, the staff was less then great EXCEPT the check out lady she was SUPERIOR! Full of Energy & Excitement offered coffee or water for trip out, I think her name was Terry, Back to the rooms, the satelite went dead at midnight, tv's are small and mounted on a desk, wall hutch, no tv guide in room or on tv itself so it leaves you to thumb through, I was on the TOP Floor and as people were outside eating, drinking & walking by hotel I heard Everything from 11 floors up so rooms are not very quiet, also house keeping came knocking at my door promptly at 8am. I would recomend the hotel based on location, and the fact anyone can have a bad day at work, LOTS of hotel choices in area but for price this one might be your best option.
June 3, 2013
Rated 4.0 out of 5.0 by Montstr IN the MIDDLE OF EVERYTHINg
Very nice property. A lot of outside noise from street work but quiet inside. Very comfy rooms. A block from Olympic Park , the Aquarium, CNN, and coca cola. Fro a short 2 nite stay the place is great.
May 30, 2013