Rated 4.2 out of 5 by 52
Rated 1.0 out of 5.0 by Eldridget TErrible
Rude staff. Room not ready even after 3:00 p.m. Room dirty, fridge dirty, walls dirty, air conditioner did not work. Most expensive hotel in town but terrible value for the money.
February 26, 2014
Rated 4.0 out of 5.0 by Deacon1110 second review of three day stay
see earlier review - no acknowledgement of IHG rewards status which was very disappointing - why earn points when they really do not mean anything at all - hope someone will answer that question
January 12, 2014
Rated 5.0 out of 5.0 by Deacon1110 Good room great breakfast attendant
We had a great trip to Auburn for the BCS game - everything was good at the hotel but as a gold member I am concerned about the lack of any acknowledgement of the same - not much good to be a loyal member if it does not make any difference in way you are treated- what happened to little welcoming gift etc.- no questions about what they might do for us upon our arriving or leaving -
January 11, 2014
Rated 2.0 out of 5.0 by QueenKY Bad experience
The water in the shower was just a drip and scolding hot. Had to take a bath in sink. When I told the person a check in desk she told me well no one else had complained. I told her that I was telling about the problem so they could fix it and should not rent the room till it was done. She was very rude.
January 5, 2014
Rated 5.0 out of 5.0 by Lyn765 Great Staff and service
Might need a few updates, but overall, the service was fantastic and friendly.
December 11, 2013
Rated 4.0 out of 5.0 by Petesr Bed
The mattress was very lumpy and needs to be changed
December 4, 2013
Rated 5.0 out of 5.0 by BAMAMOM Absolutely wonderful stay!
Had a wonderful experience staying here in Auburn. Was there for a college swim meet against, Auburn, GA, FSU and BAMA. We being the BAMA fans, were treated exceptionally well. Even got a Roll Tide or two.
December 2, 2013
Rated 5.0 out of 5.0 by WheninAL Great Hotel
Very nice hotel. Great breakfast, Excellent service.
November 25, 2013