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Rated 4.2 out of 5 by 52 reviewers.
Rated 5.0 out of 5.0 by Great Stay The biscuits were the best of any HI express ever. The entier staff was always friendly and greeted me at every passing in the hall or lobby. Blake was especially nice and friendly when we arrived. Love this place. April 1, 2013
Rated 4.0 out of 5.0 by Nice hotel, great proximity to downtown Auburn and University! This is a solid HI Express. The rooms are clean, well organized, the staff was also extremely nice and helpful. The hotel is less than a mile from the interstate and maybe 5 minutes from Downtown or the university. I was greeted as a platinum member and given a freebie gift bag (bottled water, snack, etc...). I also really liked the managers reception each night where they gave you free soda's, water, or up to 3 beers/wine drinks. They also had a light snack each night (chips and salsa, pretzels). Breakfast was efficient, plenty of seating, and had all the standard HI Express options. The front desk was helpful in loaning me a cell phone charger as I forgot to pack mine as well. Thank you! In summary, I will stay here again if in the area. March 12, 2013
Rated 4.0 out of 5.0 by Great staff The young man on the desk was very helpful and volunteered great local information. He seemed to truly enjoy providing great service. March 4, 2013
Rated 5.0 out of 5.0 by Stay at HIE in AUBURN Very helpful and friendly staff exeptcally the front desk (stormy and the gentalman who was in town helping with set up ) were wounderful. Would stay there again and recoumend this HIE to others i work with. The managers special was a great unexpected thing. February 25, 2013
Rated 5.0 out of 5.0 by great stay the ront desk are well trained and extremey polite and helpful. February 18, 2013
Rated 5.0 out of 5.0 by Delivery what you promise. Had asked for adjoining rooms. Was confirmed adjoining rooms prior to check-in. At check-in was told no adjoining rooms available. For this trip across the hall worked, but had we younger kids with us we would have gone someplace else to stay. "Deliver what you promise." February 15, 2013
Rated 5.0 out of 5.0 by Close to sons house The room was ready when they said it would be. It was clean. They had a good breakfast . Will stay next time we go. January 2, 2013
Rated 4.0 out of 5.0 by Superb service We had to make several changes to our reservations as the number of people coming to graduation was and ever-changing dynamic. Luckily, the desk manager, Stormy, happened to be there most of the times I called. It was a great relief because she was not only kind and caring, but also extremely competent. I just wish that there were more people like Stormy in the service industries. I was truly happy to learn that she was on duty the day of our departure and I was able to personally thank her for all the help she gave our family. December 13, 2012
Rated 5.0 out of 5.0 by Great Place to Stay This is a clean, well run motel. The desk staff and breakfast person are all very friendly and go out of their way to make a pleasant stay. I always stay here when in the area. December 11, 2012
Rated 2.0 out of 5.0 by Totally unacceptable This hotel was ok until I discovered some of my personal property was taken from my room. It was a small item but I its the principle. My Sephora makeup was taken from room! I made sure I searched all my belongings several times over before taking it to the next level. After reporting this incident to the clerk at the front desk, management never approached or followed up with me on this issue. The fact that nothing was done is what really bothered me! My makeup is expensive and the fact that I had to purchase it all over again long before it was time to actually replenish truly rubbed me the wrong way. December 6, 2012
Rated 4.0 out of 5.0 by Excellent place to stay with the family Our stay has always been pleasant and comfortable when we stay here. We are a family of four with two small children. The staff always go out of their way to provide a warm and comfortable stay. A warm welcome, a great night sleep and an excellent breakfast is the next best thing to being home. We will always stay with Holiday Inn Exspress when we travel. November 29, 2012
Rated 4.0 out of 5.0 by Football and Family We came into town for an Auburn football game and had a great stay. We can always count on the Holiday Inn Express for a consistent positive experience. November 23, 2012
Rated 1.0 out of 5.0 by Best stay ever I place the Holiday Inn Express in Auburn at the top of the list for the great service I received during my month stay there. I would recommend the Hotel to any one who travels to the Aulburn area.Great staff, great service and just great people. October 17, 2012
Rated 5.0 out of 5.0 by Auburn Parent Staff was friendly and helpful. Rooms were new and clean. Great experience. October 12, 2012
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