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Rated 4.6 out of 5 by 373 reviewers.
Rated 5.0 out of 5.0 by Attractive, convenient option for the area This was our second stay at this hotel and we were not disappointed. It is conveniently located next the MA turnpike. A friendly staff and nice facilities make it a good choice. August 27, 2015
Rated 5.0 out of 5.0 by Very comfortable, relaxing A very satisfactory experience. When we visit our Friends again, we will stay with you again. August 26, 2015
Rated 5.0 out of 5.0 by comfortable beds satisfied; highway access; access to surrounding region August 26, 2015
Rated 5.0 out of 5.0 by Auburn MA The number one contributing factor to the satisfaction of our stay was the staff at the front desk. Jason was particularly helpful and kind. I am sorry I can't remember all of their names(Penny?) but they put my daughters and me at ease and treated us with respect and attention. It makes a difference to have employees who care and put guests at ease. The Auburn MA HHE is doing things the right way and based on what we experienced, it starts with the management. My two teenage daughters noticed the quality of service. They have traveled and they know it matters. Working in the service industry is tough. I appreciate the efforts of the staff at the HHE in Auburn MA. My daughter just started college in Worcester. I will be back. August 25, 2015
Rated 5.0 out of 5.0 by Great location and Hotel Very modern room, very clean with new furniture and friendly staff. Breakfast included. August 23, 2015
Rated 5.0 out of 5.0 by good service and pleasant accomadations Thank You. We arrived late and were relieved to come to a pleasant hotel with nice costumer service. I was glad to see the safety measures for night hours. Locked front doors which can only be opened by individuals staying at the hotel or the receptionist. August 22, 2015
Rated 5.0 out of 5.0 by Great Place to Stay We were very pleased with the Auburn Holiday Inn Express. Samantha is an exceptional receptionist and did her absolute best to assure that we were well taken care of. She even provided us suggestions of area locations for dining that would accommodate our late arrival and meal needs! There was not enough she could do to assure we were 100% satisfied with our check in and stay! The morning crew did an incredible job of getting the breakfast area set up and stocked with everything we needed to have a great breakfast before getting back on the road! The rooms were very clean, quiet, and comfortable! All in all, this was a great place for us to spend the night between two long travel days on the road! August 20, 2015
Rated 5.0 out of 5.0 by excellent we have no complaints, the stay was excellent and we would stay again August 20, 2015
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