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Rated 4.6 out of 5 by 402 reviewers.
Rated 5.0 out of 5.0 by Overall very good Overall very good, quiet, clean & well kept. Breakfast adequate although lacking in choice. Would stay again next time in the area. The male night staff (Thursday night) at reception very helpful regarding using the public printer in the lobby. October 9, 2015
Rated 1.0 out of 5.0 by Worst Holiday Inn Express EVER! Fire alarm interrupted sleep around 10 pm the other night, a "guest" burned lasagna in the microwave on the first floor so badly we smelled it on the fourth floor! Then the alarms would not shut off until after 1 am! Hotel manager blamed one of my friends for cutting the alarm wires in his room which is not true and she has no proof! Too bad the rest of the staff that works there has to work under such a (adjective removed by author to keep the peace:) person! Again, WORST Holiday Inn EVER! October 9, 2015
Rated 2.0 out of 5.0 by Fire alarm nightmare Had smoke in lobby area at 10 pm. Smoke alarm going off in hotel and fire department showing up. Was told from some one cooking lasagna. Alarm was going off until 12:30 AM Hotel for some reason could not clear the alarm after smoked cleared. Staff need some major training for issues like this. Staff was totally clueless in what to do and just totally ignored me when I cam down to check on when alarm would be clear. The reason I am posting this is. There was never one apology by any staff member for inconveniencing customers. Was expecting to see at least some letter on elevator wall with an apology. October 8, 2015
Rated 5.0 out of 5.0 by Comfortable and Friendly Staff Our stay was part of a weeding weekend in the area. The staff was helpful and friendly and supportive during the weekend with others members of our party from out of the area. The rooms were comfortable and they did their best to cluster us together as a group. October 8, 2015
Rated 5.0 out of 5.0 by servicio excelente Nos gusto el personal de este hotel. Al llegar nos ayudaron en donde cenar. La limpieza del hotel en general y el gran salon de desayunar son notables. October 8, 2015
Rated 5.0 out of 5.0 by Great place to stay Convenient to get to, clean, comfortable, I ws alone and .felt safe. Great breakfast, October 4, 2015
Rated 5.0 out of 5.0 by Great value Stayed at the Auburn HIE for a week while visiting family and friends. Very nice modern and very clean rooms. We stayed there last year and looks like rooms have been totally upgraded with some convenient features like swivel hd TV, individual reading light on headboards and numerous electric al outlets on the desk for laptop or phone charging. Our room had a stowable roll around table which was very handy. Even though hotel located next to a major road, room was amazingly quiet. Auburn mall and restraunts are located nearby. Staff very friendly. Great value for no more than we paid. October 3, 2015
Rated 5.0 out of 5.0 by Nice stay A conveniently located up to date hotel with a great staff. New rooms with great amenities. October 3, 2015
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