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Rated 4.6 out of 5 by 502 reviewers.
Rated 5.0 out of 5.0 by Lovely property, great staff A friend and I stayed here while attending our reunion. We liked that the hotel offers suites. The staff was incredibly friendly and helpful from our arrival to our checkout. The room was lovely. The suite was equipped with a refrigerator and a microwave. The furniture was in good shape and allowed us to sit somewhere other than our beds. The beds were extremely comfortable. We both commented on how good our sleep was. The breakfast area was extremely clean and welcoming. The food was good and was restocked often. 24 hour coffee is available and that is a nice touch. I recommend this HIE highly. May 25, 2016
Rated 5.0 out of 5.0 by Just like home When I come to the Auburn / Worcester area I will ALWAYS stay here. The staff is very friendly and warm. It is just like being at home. May 23, 2016
Rated 5.0 out of 5.0 by Just what we needed... My sister and I waited too long to book rooms in the immediate area of the Brimfield flea markets, but this hotel was exactly what was required despite a bit of a drive back and forth. The hotel is clean and nicely appointed, the desk staff was caring and personable, and the nearby Bentley Pub provided a perfect ending to a long day of wandering through the stalls. May 22, 2016
Rated 5.0 out of 5.0 by This was not a brief survey Nothing was outstanding - This was suppose to be a short survey - 5 minutes later I am having to enter paragraph with additional information that is at least 50 characters for my review to be sent. Really? May 18, 2016
Rated 5.0 out of 5.0 by Clean and comfortable rooms, great service. The room was very clean and comfortable. The amenities at the property are great. The staff at the hotel are very friendly and caring. Even though it is right next to the freeway, the noise is slight and not a factor. May 16, 2016
Rated 3.0 out of 5.0 by Nice but noisy This is a really nice hotel, save for its proximity to the highway. It's a real shame. If you are a heavy sleeper you may be OK, but I am not. My room faced the the front of the hotel, not the highway directly, and I was still up most of the night due to the noise. It's a shame, because everything else about the hotel is great. May 16, 2016
Rated 4.0 out of 5.0 by excellent staff and service Stayed two nights and had an overall good experience. The hot tub was an excellent way to end the day. The breakfast was fair. The rooms were clean and well appointed. May 16, 2016
Rated 5.0 out of 5.0 by Convenience to Worcester Excellent, courteous, professional, knowledgeable and personable staff. Special shout to front desk person Penny, whose sense of humor made our stay that much more enjoyable! May 15, 2016
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