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Rated 4.5 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by excellent overall excellent I would recommend the Holiday Inn Express in auburn Mass to anyone especially for Worcester Mass college visits June 25, 2014
Rated 5.0 out of 5.0 by A Perfect Place to Stay! We needed a place to stay for my twin daughters' College Orientation. When I called the Worcester, MA location for availability, it was fully booked. This location (Auburn, MA) was recommended, so I booked it. I am so thankful I did! This was a perfect place for us to stay. The location was perfect for us, the staff was perfect, and the room was perfect for us! The beds were comfy, the towels were of great quality, and there was no noise from neighbors or the floor above. We could not ask for was a perfect stay! June 23, 2014
Rated 4.0 out of 5.0 by Good Clean hotel for good night rest. Breakfast was good and plentiful. June 22, 2014
Rated 5.0 out of 5.0 by Beautiful room The Holiday Inn Express and Suites in Auburn was an excellent choice for my stay in the Worcester area. The hotel was easy to find, and very convenient to the DCU in Worcester. The room was beautiful - lovely furnishings, very roomy, very comfortable. Complimentary breakfast was excellent - lots of choices, and very fresh. I highly recommend this hotel. June 19, 2014
Rated 3.0 out of 5.0 by Check the A/C My A/C unit didn't have the power to prevent the room from feeling stuffy. June 18, 2014
Rated 3.0 out of 5.0 by Bathroom with no vents! I was surprised to find out my bathroom had no vents. I thought this was a requirement mandated by the building code. In any case, it should have been mandated by the common sense of your architect and/or designer! June 17, 2014
Rated 5.0 out of 5.0 by Nice place to stay Overall a good hotel, price flucuation and breakfast menu would be my only concrens June 17, 2014
Rated 5.0 out of 5.0 by clean and good service I thought this Holiday Inn Express, ten years old, was new it is so clean and well maintained. Continental breakfast was varied and well supplied. A good value, highly recommended. June 12, 2014
Rated 1.0 out of 5.0 by Overcharged Check your credit card statement... After staying at this hotel. June 12, 2014
Rated 4.0 out of 5.0 by Great staff, great location, great experience I recommend this hotel to anyone traveling between Connecticut and Massachusetts or upstate New York on the Mass Pike. Conveniently located, great service, excellent amenities. Pillows could be firmer - they were a bit too soft for my liking. June 12, 2014
Rated 5.0 out of 5.0 by HUA!!! To all my military brothers and sisters....this is the place to stay. You will be pleased. Outstanding!!! June 10, 2014
Rated 5.0 out of 5.0 by one of the best I've been staying at Holiday Inns since 1992 and this hotel rates in my top 5....I hope my business travels brings me back to this region again and will definitely book a room at your hotel...Great staff.. June 8, 2014
Rated 2.0 out of 5.0 by Nice hotel but beware overbooking fiasco! The hotel is nice, clean, and front desk was courteous. No concerns there. HOWEVER, they majorly messed up my group booking and overbooked the hotel! We were forced to leave after staying one night and scramble to find another hotel in town. This was ridiculous. Our family and friends were then separated for the weekend!! I can't emphasize enough how stressful it was to return from our graduation ceremony to find a notice under our door stating we had overstayed our welcome and had to vacate immediately. It was a serious scramble calling around to other hotels in the area to find a place. As the person organizing the group, I was completely embarrassed and I don't think my reputation as a group organizer amongst the group will ever be the same. So disappointed. June 8, 2014
Rated 5.0 out of 5.0 by service quality from the front desk, maids to the breakfast server, the service was tremendous June 4, 2014
Rated 4.0 out of 5.0 by Very clean hotel with great location with easy acess to interstate This hotel was very nice with good location to shops, restaurants, and attractions. Helpful staff with a nice breakfast variety. The 24 hour coffee and tea service was also a nice feature. June 2, 2014
Rated 4.0 out of 5.0 by Good stay, but nothing special. This hotel had the location we needed between a Saturday evening in Boston and a Sunday graduation in Western Mass. Staff was great. Room was good, but lacked power outlets where we needed them. Breakfast was OK at best. May 28, 2014
Rated 5.0 out of 5.0 by Another great stay... Enjoyed stay. Always feels like home away from home. May 27, 2014
Rated 5.0 out of 5.0 by USA Stay I actually stayed at 3 Holiday Inns during May; Auburn, Dumfries, VA and Niagara, NY, the Auburn location was head and shoulders better than the others. May 26, 2014
Rated 4.0 out of 5.0 by great room. some areas to improve We had a great corner suite. Very spacious and very clean. Beds were comfortable and even though we were facing the highway, it was quite quiet. The shampoo and conditioner bottles were stiff plastic, not easy to use. The hotel should also provide bottled water. May 25, 2014
Rated 5.0 out of 5.0 by everything was excellent A very pleasant stay because service was great and food was excellenr. May 24, 2014
Rated 5.0 out of 5.0 by Comfortable with Great Service The room was extremely comfortable from various aspects: The beds, the lighting, the bathroom cleanliness, and overall temperature. The staff were extremely attentive and kind, and the maid service always left us with more than enough extra towels and pillows. The food was good and breakfast was served early allowing us to enjoy the food before 6 most mornings. May 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Stay I have stayed at a number of Holiday Inn Express Hotels and I am a Platinum Member which gives me a good basis to compare hotels. I found this particular hotel to be excellent. Everything from the staff to the condition of the room and premises was 5 out of 5. The staff was very helpful and courteous. Very easy check-in and check-out. My room was quiet, with good lighting and sufficiently dark for a good night's sleep. It was also very clean, with a comfortable and newer bed and pillows. The continental breakfast offered a greater variety of food compared to most other hotels where I have stayed. Lastly, I found the hotel to be conveniently close to the highway for easy access. May 16, 2014
Rated 5.0 out of 5.0 by Relaxing experience Excellent accomadations. Very good location. Will stay there again if we go to Boston May 15, 2014
Rated 4.0 out of 5.0 by Good location, quiet and comfortable over all. The hotel is a clean, centrally located; easy to find. The only thing I found annoying was the brightly back lit thermostat in the room. I had to place a dark cloth over it in order to sleep at night. May 13, 2014
Rated 5.0 out of 5.0 by Consistant Standard For a "near Boston" accomodation this is a great choice and value. As a frequent guest I have noted little slippage in quality over nearly a decade. Until last week. My preferences on file, the room assigned nevertheless avoided them all. I have a tobacco alergy, yet upon opening the door to the designated non smoking room, the odor of stale cigarette smoke was overwhelming. Also, the room was on the highway (loud) side of the hotel and on a lower floor, despite my stated preferences, always complied with in the past. The desk clerk advised that the most convenient parking slot turned out to be the entire length of the hotel away from the room. To the credit of the hotel, when the smoking issue was brought to the clerk, my room was promptly changed to one that actually complied with my preferences. That said, I question the vigilance of this hotel with regard to enforcement of the non smoking policy. A minor point overall, yet it seems petty to have eliminated the small guest check in rewards that had been customary in the past. These missteps aside, I will likely continue to patronize the Auburn HIExpress until a more competitive choice is developed. May 12, 2014
Rated 5.0 out of 5.0 by Pleasant stay as usual Nice quiet location convenient to shopping and restaurant. I usually stay here to visit my kids in college. Near the highway and 10 minutes to Worcester. Several shopping malls 5 minutes away, Outback about a mile away. May 11, 2014
Rated 5.0 out of 5.0 by Celan and comfortable Overall nice experience, clean room, comfortable bed with nice pillows. I actually had a great nights sleep here. Dining choices in the area are weak, no reflection on the hotel though. May 7, 2014
Rated 4.0 out of 5.0 by Great service, clean, but mushy mattress I have back issues and have come to rely on Holiday Inn Express for their great mattresses. This HIE disappointed. The mattress wasn't horrible, but was mushy, making it uncomfortable for me. Otherwise, this HIE lived up to the high standards I've come to expect from the franchise, although people might want to ask for a room on the side away from the very near highway. May 6, 2014
Rated 3.0 out of 5.0 by Average accomodations The hotel overall was average, and a bit overpriced for the value received. The furnishings were a bit dated, but very clean. The bed was ok. I was disappointed with the room's heating/air conditioning - even though digitally controlled, the in-room unit was a basic wall unit that didn't generate decently cool air. The breakfast area looked very nice, but the food selections were modest. May 2, 2014
Rated 5.0 out of 5.0 by perfect after flying into Boston This hotel is just the right distance out of Boston to be reachable after flying in from the UK. I would highly recommend this hotel as it is welcoming, clean and tidy and the staff very helpful. April 29, 2014
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