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Rated 4.4 out of 5 by 167 reviewers.
Rated 3.0 out of 5.0 by Mrs We had a nice stay on comfortable beds but the shower was not nearly as nice as advertised. The 2 coupons received for being an IHG member was a nice touch bit the value was a wee bit laughable. October 1, 2013
Rated 4.0 out of 5.0 by Very Nice This is a nice hotel. People were very helpful. They really wanted us to have a nice experience September 11, 2013
Rated 5.0 out of 5.0 by Updated Comfort and Convenience The building and grounds are well kept, our room was very comfortable and quiet, and the staff courteous and friendly. I could not think of a single thing that was missing, lacking or wanting. September 10, 2013
Rated 2.0 out of 5.0 by bad time just an all around bad time had to pay way more then what we booked for and we felt rushed to get out of the room so the maid could come in and clean August 27, 2013
Rated 5.0 out of 5.0 by large and comfortable room I was impressed by the room - clean, comfortable beds, friendly staff. The location is convenient with stores and restaurants close by. Breakfast was fresh with lots of food options. August 27, 2013
Rated 5.0 out of 5.0 by Friendly Staff and Clean rooms I have stayed here two times in the last year to visit my son at college. Both rooms I stayed in were clean and had comfortable beds. The front desk staff are very friendly and helpful. The business center allows you to print information from the hotel computers. August 27, 2013
Rated 5.0 out of 5.0 Short, Sweet Stay My daughter and I needed a place to sleep on our way to camp in Rhode Island. We arrived late and checked out early, but the service was seamless and the room was clean and comfortable. We were both able to find breakfast foods that we enjoyed. We would gladly stop over again! August 17, 2013
Rated 5.0 out of 5.0 by RedJ7 Our stay at the Auburn Holiday Inn Express was an enjoyable experience. The staff was extremely friendly & polite. The rooms were very clean & comfortable & the breakfast was better than most. I will stay here again when I'm in the area. August 16, 2013
Rated 5.0 out of 5.0 by Friendly Staff I showed up at 1 pm. which is too early for check in but they found a room just cleaned and let me check in early. I stayed two nights. The staff was just so friendly and gave recommendations for restaurants. The breakfast was free and good. I love the automatic pancake machine. The room had free internet, a microwave, refrigerator and coffee maker. The room was very clean and everything worked. There was a exercise room and hot tub downstairs but I did not use them. Checkout was super fast. I cannot say enough good things about this hotel! August 16, 2013
Rated 4.0 out of 5.0 by Convenience quality and price My second stay there and I will likely stay at this hotel again. Very convenient and a great price and a nice atmosphere. Slight downside is that it is close to the highway (which can be heard) but that is not a huge issue if you are looking for the convenience. My only complaint is that there is not a 2 room suite - the Superior Room gets close but basically that is one giant room. This type of room is ideal for when you are traveling small children and want them visible all the time - not so much when you are traveling with teens and young adults. The staff are great, breakfast is very well stocked and has a nice big room to eat, and the place is super clean and fresh looking. August 16, 2013
Rated 2.0 out of 5.0 by Bring earplugs The property is very close to I90, good if you want to jump off the interstate, bad if you want to get any decent sleep. My upgraded room was facing oncoming traffic and was awoken to semis several times overnight. Breakfast was ok, not great. Room was clean. August 12, 2013
Rated 4.0 out of 5.0 by Great hotel! We stayed here for one night as a stopover on a trip from Atlantic Canada to Washington. We were greeted and checked in efficiently and courteously. We were originally given a ground floor room, and when I asked if we could have a room above the ground floor, Jared was able to move us to a room on the second floor quickly and easily, even though the hotel was quite full. The room was a standard size 2 queens, with fridge and microwave. Breakfast was standard HI Express fare, but was well attended to by staff. Lots of room in the breakfast area. Room and hotel were very clean, and quiet. Definitely would stay here again. August 11, 2013
Rated 4.0 out of 5.0 by Wedding party Stay was great except housekeeping kept knocking on the door when we had late checkout at 12 pm. We needed our sleep After the wedding ! They were very accommodating to the large group of us I think we had 30 rooms blocked. August 9, 2013
Rated 4.0 out of 5.0 by Comfortable place to stay Clean and spacious rooms, nice bath. A little bit of hallway or adjoining room noise, but nothing excessive. A comfortable place to stay, and attentive staff at the front desk. August 8, 2013
Rated 5.0 out of 5.0 by Second time staying at this location. Great service, clean room, comfortable bed, excellent breakfast. August 5, 2013
Rated 4.0 out of 5.0 by The Breakfast We stay in Holiday Inn Express throughout the east and central areas. We love their breakfasts. Usually they have scrambled egss and often have bacon with it. This time all they had was biscuits and gravy. I was not a happy camper. August 4, 2013
Rated 4.0 out of 5.0 by What a Holiday Inn Express Should Be I spent two nights last week at this hotel. when I checked in I was asked if I would like a fresh cookie and that was the beginning of my wonderful experience. In fact every day we had fresh cookies. I travel a lot and am Priority Platinum an Royal Ambassador and two things I expect in a hotel are good Wi-Fi and good pillows. I was not disappointed! Wi-Fi worked all the time and the pillows were good. The staff was very professional and kind. Helped me find antique shops to visit after I finished my work and made a great suggestion on where to find a really good lobster roll. There was a wedding party and a soccer team staying there and I still heard no noise. Even though this hotel was sold out one of the nights that I was there, breakfast was still very good, never ran out of anything. Enjoyed my stay. August 4, 2013
Rated 5.0 out of 5.0 by A Pleasure Way to see Boston The Holiday Inn Express at Auburn, for the price, was very well worth it since it is just close enough to Boston and other sites in New England for a good day trip to see a place or two. I would definitely come back again. August 2, 2013
Rated 5.0 out of 5.0 by Great place to stay at a great price. My husband and I stayed here over night. We were in for the weekend to visit my nephew. The staff was so nice, answered all questions and they were very helpful. The room we had was a king size suite. It was very clean and the bed was very comfortable. The breakfast food was very good and the area was kept clean and fully stocked. I would definitely recommended the Holiday Inn Auburn to family and friends. On a scale of 1-10 (10 being fantastic) I give this Hotel a 10 by far. Looking forward to visiting my nephew again soon and staying at the Holiday Inn Auburn again. July 26, 2013
Rated 4.0 out of 5.0 by Would stay here again Hotel was clean. Rooms were comfortable and just as I was hoping it would be. Have stayed in other hotels in this area for the Webster Women's Triathlon and for all the ones I've stayed at, this one was the best and I would book it again for next year for sure. Breakfast was served earlier then normal for us participants since we had to leave early - was nice for the staff to do. Wish the juice machine and milk was working, and that there had been some bananas, but other then that, it helped to the start of a long day. July 26, 2013
Rated 4.0 out of 5.0 by Great front desk staff Only real issue was a/c in room could us some attention by maintenance. Hallways were cooler than room.. July 24, 2013
Rated 5.0 out of 5.0 by nice one night stay very comfortable. An Outback Restaurant is nearby, which was great. Good wifi connection. July 24, 2013
Rated 5.0 out of 5.0 by Great Service The staff was great from check in to check out and exceeded my expectations. The room was clean, modern, and comfortable. The only issue I had was that there appeared to be a slight smoky scent to the room like someone had been there and smoked in the room. The front desk quickly offered to move me to a different room on a different floor, or to ozonate the room. TV reception was excellent will a full channel offering which is unusual for most hotels these days, including other Holiday inn Express hotels. July 17, 2013
Rated 5.0 out of 5.0 by half and half Whole Milk or 2% for those of us who drink coffee. Cheese slices at breakfast bar to make breakfast sandwiches..otherwise.We love this place. This is our stop before Ptown. Cheers July 11, 2013
Rated 4.0 out of 5.0 by Welcoming and well run. I enjoy staying at the Holiday Inn Express whenever I travel to the Auburn, Ma area because the service and accomodations are very good. The rooms are clean and the service is timely and helpful. They also have a really good selection at breakfast which helps me start my day right. July 8, 2013
Rated 4.0 out of 5.0 by Great staff, comfy room, great stay Great stop for tired travelers. Everything done just right, kind accommodating staff, comfy bed, hot shower, quiet room, good coffee and breakfast. Thanks for the much needed break from the day! July 4, 2013
Rated 5.0 out of 5.0 by Wonderful hotel! My family and I have stayed at this hotel in Auburn many times while my daughter was in college in Worcester. We have always enjoyed staying here; the rooms are bright and cheerful, always very clean; the beds are comfortable and the staff is helpful and very nice. Recently, we had made reservations for extended family members to stay at the hotel for two nights. We found that we had to cancel one of the evenings and when we tried to do so, we were told there was a two night minimum. I called the hotel directly and spoke with Jason, the manager, and explained my plight. He listened carefully to my situation and very kindly was able to help me with the reservations. Jason's professional manner and the way he resolved our reservation problem made us realize once again how extraordinary and wonderful this hotel is! We have and will continue to recommend the Holiday Inn Express in Auburn to all who are looking for lodging in the Worcester area. June 24, 2013
Rated 4.0 out of 5.0 by Nice clean room, Great front end staff, Poor TV options and reception. Nice clean property with comfortable beds and a great front desk staff. Unfortunately after a long day we would have liked to come back to the room and watch a movie. The movie channel available had poor reception and was unusable but more importantly, there was no Pay Per view or any other movie purchase option that one would normally find in a hotel of this caliber. Very disappointing. June 20, 2013
Rated 4.0 out of 5.0 by Wonderful service, clean and comfortable we received a very warm welcome! room was very clean would recommend to others June 20, 2013
Rated 5.0 out of 5.0 by A great place This is a very well located hotel, near store and dining places. This place is very clean. The staff at this hotel are very friendly and helpful. June 20, 2013
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