Rated 5.0 out of 5.0 by BigAl65 Nice hotel, excellent service!
My wife and I just returned from a 2-week vacation in Europe and stayed at 8 different Holiday Inn expresses. This hotel was definitely one of our favorites.
I think what made it so nice was the super helpful and friendly front desk staff. Neither of us speak any German, so it was super helpful to have staff members who sort of doubled as tour guides.
Marco and Beatrice (I hope that I remembered their names correctly) were outstanding! We wanted to find a place we could walk to for dinner, but weren't sure where to go. Beatrice picked up the phone and called a local restaurant (where they didn't speak English we found out) and found out their hours for us. We would have never been able to do that not knowing the language.
Marco was very helpful when we asked about the need for toll passes (called vignettes) in Austria and Switzerland. To say nothing of the fact that he was helpful just answering questions in general about the area.
We really enjoyed our stay. I highly recommend this hotel.
May 30, 2013
Rated 4.0 out of 5.0 by 3childrendad Shopping center
I usually get up bit early and take a walk. Just behind the hotel, there is walkway and I could enjoy that waking. It is also so close to the shopping center and Movie theater . It is very convenient place.
May 21, 2013
Rated 5.0 out of 5.0 by Queen44 comfortable bed and great service
our relatives loved the stay in your house. The location is excellent to explore the downtown. It is quiet in the back rooms and the beds are very comfortable. The price is much agreeable.
May 20, 2013
Rated 1.0 out of 5.0 Horrible Experience
I checked out early after a week when I noticed house keeping had stolen some money from me. Need I say more?
May 1, 2013
Rated 5.0 out of 5.0 by OY5111 Great Holiday Inn Express
The staff was extremely friendly and helpful. The room was clean and the shower was fabulous. We always try to find a HIE when we travel and this property was exceptional. We would stay again if we are in the area.
April 22, 2013
Rated 5.0 out of 5.0 by Ducadam Great location and staff
I got to this hotel because of immediate vicinity to my work, and walking distance to the city center.
I returned for the great staff. Augsburg is not that big, so there are other hotels which fit the location requirements. But the genuine care and instant response of the multilingual staff are the key differentiators.
Oh, and I love Nutella for breakfast!
April 22, 2013
Rated 5.0 out of 5.0 by Zeeb My Favorite Holiday Inn!
Modern facilities, friendly staff, and comfortable rooms make this my favorite hotel in Bavaria. The staff is always extremely helpful. The breakfast buffet is absolutely terrific. Weekend rates are very reasonable. The City Galerie mall is located just around the corner. Ask for a room away from the main road to avoid street noise. You'll pay an extra 8 euro fee for parking (no free parking close to the hotel), but that's the norm in Europe. Augsburg is close to Munich and just an hour's drive to Garmisch & the Alps - a great place to stay and take a quiet break!
February 19, 2013
Rated 5.0 out of 5.0 by Ron25 Value for money
As always, HI Express provides most value for money. The Augsburg Hotel is fairly new, hence modern interior, good conditions and a good breakfast. In addition, the hotel is very well located, next to City Galerie (Shopping Mall) and close to the city center (in walking distance).
January 10, 2013