Rated 1.0 out of 5.0 Horrible Experience
I checked out early after a week when I noticed house keeping had stolen some money from me. Need I say more?
May 1, 2013
Rated 5.0 out of 5.0 by OY5111 Great Holiday Inn Express
The staff was extremely friendly and helpful. The room was clean and the shower was fabulous. We always try to find a HIE when we travel and this property was exceptional. We would stay again if we are in the area.
April 22, 2013
Rated 5.0 out of 5.0 by Ducadam Great location and staff
I got to this hotel because of immediate vicinity to my work, and walking distance to the city center.
I returned for the great staff. Augsburg is not that big, so there are other hotels which fit the location requirements. But the genuine care and instant response of the multilingual staff are the key differentiators.
Oh, and I love Nutella for breakfast!
April 22, 2013
Rated 5.0 out of 5.0 by Zeeb My Favorite Holiday Inn!
Modern facilities, friendly staff, and comfortable rooms make this my favorite hotel in Bavaria. The staff is always extremely helpful. The breakfast buffet is absolutely terrific. Weekend rates are very reasonable. The City Galerie mall is located just around the corner. Ask for a room away from the main road to avoid street noise. You'll pay an extra 8 euro fee for parking (no free parking close to the hotel), but that's the norm in Europe. Augsburg is close to Munich and just an hour's drive to Garmisch & the Alps - a great place to stay and take a quiet break!
February 19, 2013
Rated 5.0 out of 5.0 by Ron25 Value for money
As always, HI Express provides most value for money. The Augsburg Hotel is fairly new, hence modern interior, good conditions and a good breakfast. In addition, the hotel is very well located, next to City Galerie (Shopping Mall) and close to the city center (in walking distance).
January 10, 2013
Rated 1.0 out of 5.0 by packsynergy New Hotel but serious problem with cleanliness
New Hotel in great location next to business facilities and very nice shopping mall. Front desk staff is friendly and helpful. The biggest problem is the cleanliness with this hotel. In my 1st room I found hair on my couch. I got my room changed, but the same hair problem all over my pillow and on my blanket. In the bath i found nail clips. Horrable. Recommend this hotel… NO! It may be worth a retry when they have the cleanliness issues fixed.
January 9, 2013
Rated 4.0 out of 5.0 by Augsburg2013 Excellent Location, Small Rooms
My first stay at this hotel. Excellent location right next to the City Gallery and within an easy walk to the City Center. The rooms were small so I recommend for only a single occupant, definitely no more than two. Good for short-term stays. Clean, and the staff were friendly. The breakfast choices were European so little I could eat.
January 8, 2013
Rated 4.0 out of 5.0 by gtraveller Pleasant Stay
I stayed for 6 nights at the Augsburg Holiday Inn express. The rooms are new and well maintained. The staff is friendly and helpful. The location is quite good - not right in the center but within walking distance of the center and right next to a big mall. My only quibble is that the Wifi didn't allow multiple devices so I couldn't download my newspapers without going to the lobby and getting an extra pass (which they didn't quibble about - no problem getting it). The textile museum is also close by and worth a look.
December 8, 2012