Rated 5.0 out of 5.0 by WAS39 Always excellent
We have stayed at this property several times. We have always been impressed with the friendly, effiient staff, the room and the breakfast. The location is very convenient. We always feel safe and comfotable there.
June 10, 2013
Rated 5.0 out of 5.0 by jeepguy350 Great staff
Staff has been very polite and helpful. Room very quiet. The upgrade was welcome.
June 9, 2013
Rated 4.0 out of 5.0 by jrmj Everything good except..
I've stayed at this hotel several times. I like the beds, room layout and exercise room. My only gripe is when the breakfast hours are posted to begin at 0630, then that's what time breakfast should be ready. Not 0645. This happened more than once.
June 2, 2013
Rated 3.0 out of 5.0 by JDG4 Roomy suite but unable to close drapes
We had a corner suite with the sun streaming in though the shears and unable to move the drapes to block the early morning sun. We were given damp towels and our pull out linens were removed without replacement clean ones. Suite was nice and roomy for the 4of us and the breakfasts were good.
May 31, 2013
Rated 4.0 out of 5.0 by glietzke Nice hotel, not great price
fine place to stay, workout equipment wasn't in great shape. Elliptical clicked every revolution, bike pedals felt bent. breakfast not ready at 6:25. Breakfast doesn't start till 6:30 unlike most in the area that start at 6am. Price is high for area, but it was non smoking. Room was clean.
May 27, 2013
Rated 5.0 out of 5.0 by Hail2013 Check In was Great
The two young ladies that checked us in were excellent. They were very friendly, helpful and knowledgeable of the area. They represented Holiday Inn Express in a professional manner. Give them a raise. I didn't catch their names which is my fault.
May 7, 2013
Rated 4.0 out of 5.0 by clsdrg Need to offer fridge/microwave
Hotel was average on service and quality. No fridge or microwave will probably keep me from returning.
May 1, 2013
Rated 5.0 out of 5.0 by JimFreud Staff- Front desk
My experience here was fantastic because of 2 front desk people, Tonya and Rebecca. They were the best example of " customer service" people I have experienced in a long time, certainly the first time in my Augusta travel experiences.
I will stay here every time I come to Augusta now.
April 14, 2013