Rated 4.1 out of 5 by 112
Rated 5.0 out of 5.0 by isimms1 Great service
This Hotel is one of the nicest Hotels in the CSRA...
The Beds are Comfortable, the staff is friendly and the location is great.
September 4, 2014
Rated 2.0 out of 5.0 by MissRa no refigerator or microwave in rooms. Service good
The service was very good, the breakfast was very good. I was disappointed there was no microwave or refrigerator in my room Due to dietary restrictions I carry my own food. I had an ice chest of food I had to keep on ice and no way to heat it up. There was not even a microwave in the dining area. I had to eat out each night, which was a problem. The absence of microwave and fridge should be displayed on the amenities page. I would not have booked here if I had known.
I would definetly stay here again if I had microwave and fridge in room
September 2, 2014
Rated 3.0 out of 5.0 by Business Travel123 Not enough microwaves and refrigerators
I was at this site for 3 weeks straight only leaving for home on the weekends. I made my original reservation 6 weeks prior to my first night. I requested a frig and microwave at the time I made the reservation. In the description of the hotel online it is stated that if requested a microwave and refrigerator would be in the room waiting at arrival. Each Monday I checked in I had to request each again and only received a microwave one out of the three weeks I stayed. The refrigerator was not in the room and had to be cleaned and then brought to the room which then did not achieve temperature until the next day. The staff was always friendly however in my opinion is being handicapped by the decision not to have enough microwaves and refrigerators for each room. When spending the amount of money for the room over a 3 week period I would think that I would have been treated a little better and provided with what was described online.
September 1, 2014
Rated 5.0 out of 5.0 by frequentIHGguest Big room outstanding front desk team
Great location, large comfortable rooms. I travel often and the front desk staff were up there with the best I have seen. Very friendly and perfessional. The were engaging and seemed very genuine.
August 30, 2014
Rated 4.0 out of 5.0 by teb1018 Nice Hotel
Only three problems. Expensive compared to other hotels of the same quality. One of the elevators was broken during our stay. I did not receive my usual gift bag at check in like at other Holiday Inn Expresses I stay in.
August 20, 2014
Rated 5.0 out of 5.0 by MMC2 Holiday Inn Express as usual
We have never been disappointed with our stays at any Holiday Inn Express. This one didn't disappoint. Always friendly, quick service, always a good breakfast to get you going fast in the morning. It's our favorite over-nite stop in an unknown city.
August 15, 2014
Rated 4.0 out of 5.0 by Bull 1966 Great check in and very clean and comfortable room
Reservation was handled promptly and check in was very simple. Staff was friendly and provided suggestion on local restaurants .
At 8:45 there was no eggs , bacon, or sausage on the buffet line, the breakfast staff was not friendly and the one trash can was almost overflowing .
August 12, 2014
Rated 3.0 out of 5.0 by Sam0100101001 You always know what to expect
This was a fall-back plan after another hotel botched my reservation. Fortunately the Holiday Inn Express was nearby and had a room available. The room was comfortable. The front desk staff was very friendly and accommodating.
My only gripe was the internet speed was slow.
If you've eaten breakfast at a Holiday Inn Express before, you know what to expect. Its not great, but it beats the old days with the continental breakfast or nothing at all.
This is a nice hotel and if I have another short stay in Augusta, I will probably use it.
August 10, 2014