Rated 4.1 out of 5 by 55
Rated 2.0 out of 5.0 by Flexx Okay for one night
This hotel has been in service for over 3 years now and to date, still have not acquired refrigerators for the rooms. This is ridiculous! If you're staying one night or if a refrigerator don't matter to you then you'll be fine. I've stayed there several times over the past years and I thought they had acquired refrigerators by now, so I stayed there again recently. I won't stay there again until I know for a fact that they have refrigerators.
October 27, 2013
Rated 3.0 out of 5.0 by travelerr324 Disappointed in this stay but overall good hotel
We've stayed at this hotel 3-4 times now and while the location is convenient we are considering giving other hotels nearby a chance despite our rewards membership. On this stay we were disappointed that several of the items were out and not going to be restocked for breakfast and it was only half into the serving time. Also the pancake/waffle maker was broken. (this has happened before) The shower curtains are either hung too high or not long enough because water alway ends up all over the bathroom floor. The bathroom lighting is poor. While we've experienced no problems with other guests the times we've stayed there we've always experienced a loud group of young adults hanging out by the front doors being rowdy and usually cursing. This stay they brought this into the lobby while we were checking in. We usually check-in around 11pm.
October 20, 2013
Rated 4.0 out of 5.0 Typical Stay
The staff is as friendly as other loacations near by. This is why I normally stay at the other locations. Room was up to par but, cost is higher here than nearby locations - it is money better spent to stay at the other IHG locations.
October 13, 2013
Rated 5.0 out of 5.0 by Navigator Highway Traveler
I enjouyed my stay, however, the noise level in the hall was
rather loud. Couldn't help but hear the room doors closing..
October 3, 2013
Rated 4.0 out of 5.0 by Pudge3us Great room
The room was great. The front desk personal acted like I was bothering her when we checked in. And that is to bad because this property is excellent !!
September 23, 2013
Rated 5.0 out of 5.0 by sdillard there in a pinch!
My admin failed to make my reservations for a recent business trip--all Augusta hotels were virtually booked, but Holiday Inn Express reservations personnel came through with a wonderful room and service to match! Honestly, I think that the bed was one of the most comfortable that I've ever slept in! You were there in a pinch, but you will be my first choice in the future!
September 22, 2013
Rated 5.0 out of 5.0 by 1soldier Rest break
Stopped in on our way North. Staff was awesome and friendly. There was a mexican restaurant next door so it was convenient not having to drive too far. The indoor pool was nice and warm. Breakfast was the typical they usually have at their hotels but at the time we went to eat, everything was almost out. They could put a mini frig in the rooms. Location was great and the staff was super nice! That would be one of our stops when we get a chance.
September 5, 2013
Rated 5.0 out of 5.0 by GoldAmbassador1 Great Recovery
Sent me to a dirty room, but Manger met me with new keys and inspected my new room.
August 31, 2013