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Rated 4.1 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Ooo La la, very happy with this experience I have stayed at several Holiday Inn hotels and at this hotel maybe once or twice before. The staff is always very pleasant and the rooms are very accommodating. This time, OMG ! the room that I got this time was the bomb diggety ! ( as the kids would say ) This was a suite, 2 TV's , Jacuzzi tub, sofa, desk, refrig, microwave... just perfect. This room was absolutely perfect and comfortable. A slight inconvenience was one of the elevators was out of service. It meant waiting a few minutes longer for an elevator. It wasn't really a big deal. As far as the complimentary breakfast, maybe it's just me, I'm not crazy about the breakfast food that the Holiday Inn serves , but there are many other places to eat that's close by. No biggy there. I was very satisfied with my stay and will recommend this hotel to someone else... Maybe it was the staff ?? I don't know, but this was a great weekend. :-) Thanks Holiday Inn ! Michelle August 6, 2014
Rated 4.0 out of 5.0 by Bed Squeaky bed in Room. Right side bed. to tired to move to the bed on left. August 4, 2014
Rated 4.0 out of 5.0 by Gluten-free choices for breakfast Thank you so much for providing gluten-free muffins and bagels in your breakfast selection! Our room was great as well: clean, nice decor, etc. August 3, 2014
Rated 5.0 out of 5.0 by Business Express Augusta The room and space was excellent value. Good firm bed. Quiet and very clean. Excellent access to Washington Street, the main drag in Augusta. I will return on my next trip and will reccommend to my Business Development group and others visiting this area. Happy, Happy, Happy August 2, 2014
Rated 5.0 out of 5.0 by Last minute stay On the way home from Charleston, SC. Stopped to stay for the night. Got the last room - the hotel was booked solid. Still, the staff was very friendly and accommodating to our needs. Plenty of staff available at all times to handle any needs that we had (extra towels was a definite need since there were 4 of us). My kids especially enjoyed the pool. My wife was very surprised and pleased by the gluten-free options available at breakfast. Keep up the good work. I would highly recommend this hotel. July 29, 2014
Rated 5.0 out of 5.0 by Seeing Family off to AIT Clean updated facilities, Staff were friendly and polite. July 28, 2014
Rated 1.0 out of 5.0 by Room smelled like urine. The first room they put me in smelled like urine. I told the front desk and they gave me a different room. The lady who gave me the key walked in the room and said she didn't smell a thing. When I went to the second room, it was even worse. The smell gave me a headache. I didn't ask to switch rooms because at this point I thought the entire hotel smelled poorly. The next day my co-worker stopped by and said it definitely smelled like urine. I told the front desk but I was never contacted by a manager. I could have stayed at a motel for this level of service. I am sure it would have smelled better for half the price. My advice to anyone considering staying at this hotel, don't. There are plenty of hotels in Augusta. I am sure the environment and management will provide you with a much better experience. July 27, 2014
Rated 5.0 out of 5.0 by Need need an ice maker on every floor and referigators and micro in every room. July 26, 2014
Rated 5.0 out of 5.0 by Bang for your Buck This was the first time that I stayed at this hotel.I was very happy with the location and the cleanliness of the room.The hotel staff is friendly and very helpful.I will stay here again . Be careful of some of the other hotels in the area ! I learned the hard way. July 24, 2014
Rated 5.0 out of 5.0 by Everything right about a hotel The Holiday Inn Express August North was perfect. Lot's of outlets! My husband and I could actually plug in our cell phone chargers on our respective sides of the bed! Room was comfortable, bed was comfortable - meaning a good nights sleep. July 22, 2014
Rated 5.0 out of 5.0 by Just like Home all the usual quality with more space! Aside from the usual room decoration and furniture the rooms had more space to even exercise in doors. The hotel looked new and even the Gym had more space than usual. July 22, 2014
Rated 2.0 out of 5.0 by Not Good Over Priced Budget Inn. Poor Breakfast.. No Refrigerator.. Unfriendly Staff...Over Priced for no Amenities.. July 21, 2014
Rated 2.0 out of 5.0 by hotel does not match kayak description Breakfast was horrible both mornings and the pancake maker was broken both days. The Kayak description was that there was an out door pool. We get there and there was only indoor pool. The staff told us we could use the pool at the hotel next door. Turns out that was not true. The staff did not communicate very well with each other and argued over what the room should have. July 17, 2014
Rated 5.0 out of 5.0 by Great stay The front desk and breakfast staff were very accommodating. They were also very pleasant. The rooms were comfortable. The overall stay was very pleasant. I would stay there again. July 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - June 29, 2014 Stayed here while working extended hours at work. Room was clean, comfortable. Staff was courteous and friendly. The only recommendation I would make is to have better quality pillows in the room. The ones that were labeled "firm" were mushy, and the ones labeled "soft" were as expected, but the firm ones felt the same as the soft -- not much support in sleeping. But the bed was comfortable, the temperature controls were working very well for a hot day and night in central Georgia. July 10, 2014
Rated 5.0 out of 5.0 by Nice property I found this property to be clean and the staff was terrific. It was easy to find and parking was well lit. We had a great stay July 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Went to my cousins wedding. The motel was in a great location.When I visit then m in october I will stay there again. July 3, 2014
Rated 5.0 out of 5.0 by Additional amnities It would be more convenient if Holiday Inn would provide a small refrigerator and microwave. July 1, 2014
Rated 5.0 out of 5.0 by Excellent Choice! This hotel was perfect for my boyfriend, sister and I. We stayed here for the Florida-Georgia Line Concert on Friday, June 13th and everything was great. The room was clean and cool. The beds were extremely comfortable and the staff was friendly. June 17, 2014
Rated 5.0 out of 5.0 by Relaxing and secure Staying in Holiday Inn always is relaxing, specially when working over night, Not knowing the area, having a breakfast in the hotel was a plus. Good guest service and friendly staff June 10, 2014
Rated 5.0 out of 5.0 by Quick Stay Stayed one night. Prompt check in and good attitude from front desk. Breakfast was fine. Not a high quality type but it met my needs. Cinnamon Rolls were great. Will stay again if the need arises for Augusta. June 10, 2014
Rated 5.0 out of 5.0 by Great hotel and staff is great Great hotel, have stayed there many times before and the staff remembered us. June 8, 2014
Rated 4.0 out of 5.0 by Augusta, GA stay Nice hotel in an area where there were goo choices in eating. June 8, 2014
Rated 5.0 out of 5.0 by Great stay We had to book this hotel at the last minute coming into town when our initial accommodations fell through. Getting a room was no issue. The rooms were very clean and the staff was friendly and helpful. I hate the heat in the south, and was able to keep the room at a nice 65º the whole time. I had no issues and the hotel is across the street from a coffee shop! June 5, 2014
Rated 5.0 out of 5.0 by Great place for a stopover My family and I stopped at this hotel en route to a beach vacation. We were very impressed with the stylish design and comfort of the guest rooms and breakfast common areas. We enjoyed the variety of foods offered at breakfast, including gluten-free options. We would gladly stay here again the next time we come to or through Augusta. June 4, 2014
Rated 5.0 out of 5.0 by Great! I visit Augusta for family events and have not stayed in a hotel by myself in years. The staff are so friendly yet professional. The room was very clean and I felt very safe there. This will be my hotel of choice. Thanks May 22, 2014
Rated 5.0 out of 5.0 by Great front desk staff! The front desk staff at this hotel is the best I have experienced in a long time. Amina, Keisha, and Marianna were so very friendly and helpful and truly went the "extra mile" to make sure my stay was enjoyable. They truly made me feel like I was their most important guest. The room was updated, clean, and quiet. I was surprised that it did not have a refrigerator or microwave, but when I called down to the front desk, they sent one of each up to my room immediately (I needed both for medical equipment). The only complaint I have about this hotel is the breakfast. Not sure if the attendant was new or just not very well trained, but they were out of coffee, eggs, sausage, and biscuits two mornings in a row, and there was a line of people waiting for these to come out. I could understand if it were the end of the breakfast time period, but it was not. She may need some additional help or training to learn how to keep up. I didn't even bother to try to have breakfast here on my day of departure, went to McDonalds instead. I would definitely recommend this hotel to anyone staying in Augusta! May 5, 2014
Rated 4.0 out of 5.0 by Good Service Staff Friendly, Very helpful Room was ready on arrival April 30, 2014
Rated 2.0 out of 5.0 by honor what you tell people I had no hot water for 2 days...same problem and not fixed until the 3rd day. They attemepted to stafiy but no returned calls and did nto do what they said April 22, 2014
Rated 4.0 out of 5.0 by Comfortable and relaxed The Room was very Comfortable, I was able to relax in a quiet atmosphere. The Breakfast was really good. I surprise that there was no refrigerator or microwave in the room. Beside the freezer and Microwave, I had a great stay. Thanks, April 2, 2014
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