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Rated 3.6 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 Grea service friendly staff My experience at the hotel was great even though The hotel was under construction I liked the hospitality. December 28, 2013
Rated 3.0 out of 5.0 by Good room hotel was a mess Room was clean and new. The only bad part is hotel lobby and hallways are under construction. Would have been nice to have this on website for hotel. If you can overlook mess and noise on the way to your room stay was not too bad. December 16, 2013
Rated 3.0 out of 5.0 by Under Construction When I made the reservation on-line via my IHG account, there was no mention of the property under construction. It would have been nice to know that the internal exercise room and the business center were closed. I would have picked another IHG property. I picked this one for its location to my meetings. The room was nice and the staff helpful. December 15, 2013
Rated 5.0 out of 5.0 Remodeling my ways of thingking Was alittle worried with all the remodeling. I was nuts. Quiet, clean, relaxing and excelent customer service. Wish I could have stayed for breakfast. Thank You. December 11, 2013
Rated 5.0 out of 5.0 by Happy Shopper My sister-n-law & i came to Denver for Black Friday shopping. We were very happy that we stayed at this property! This hotel is centrally located to all our shopping destinations. This hotel was under construction but we didn't mind. The room was clean, modern and comfortable! Well worth the price! Very inexpensive! It is possible to have a great hotel room without spending a lot! I will stay again and I would highly recomend this hotel! December 2, 2013
Rated 5.0 out of 5.0 by Friendly Faces I was completely won over by the quality of service I received at this hotel. Everyone was very friendly, and seemed to know the area very well. Great Hotel, would recommend any day! December 1, 2013
Rated 4.0 out of 5.0 by review Over all it was good could use a more personnel touch December 1, 2013
Rated 3.0 out of 5.0 Nice location, ok for the price We normally stay at this hotel when we go to Denver because of the great location and friendliness of staff. They are doing some remodeling, which is really needed, but more ungrades are still needed. Had luke warm water for shower, scratchy towels and mattress was to hard. Hopefully with the remodeling comes some upgrades. Did not have these problems any of the other times we have stayed there November 28, 2013
Rated 2.0 out of 5.0 by Helpful front desk staff, but... I stayed here Nov 16, 2013. The hotel is outdated and a bit run down. Good news they were renovating, bad news the web site did not mention this when I made my reservation. The place was a disaster! Good news the front desk moved me to a floor with "less construction" and upgraded my room. Still not good with the mess and run down appearance, I think the site should have said somthing when I booked the room on line, and a discounted rate should have been charged for the mess, noise, rundown place. November 27, 2013
Rated 2.0 out of 5.0 by Disappointed I was very disappointed. First, I was not aware this hotel was being remodeled so this was a bit of a shock when I arrived. The construction noise wasn't terrible but, I thought the staff could have done a much better job of managing the construction dust and debris. My room was reasonably clean but, the hallways and lobby were dusty and dirty. In addition, the cable TV didn't work, I struggled to maintain a comfortable temperature in my room and, on the morning of my checkout, was surprised to discover I didn't have hot water. Overall, this was the worst hotel stay I've had in a very long time. This location was not the closest to my destination, I chose to stay here based on brand loyalty. I won't make that mistake again. November 26, 2013
Rated 4.0 out of 5.0 by Service won me over... I recently stayed on business for a period of 2 weeks. During this time the location was under construction and obviously going through an upgrade. Breakfast was served at 6:00 am prompt, however my meetings required me to be on location at 6:00 am. I asked the front desk clerk about the food service, and inquired about coffee only since services did not begin until 6:00 am. Josh asked me about my morning and day, then promptly provided me with food and coffee to take with me. It's not often that someone takes personal concern in my travels. Josh did not hesitate and as I travel often to this location, I will be glad to stay at this hotel. The cleaning staff was helpful and also concerned if my room was comfortable. A great experience. Thank you! November 21, 2013
Rated 5.0 out of 5.0 by Great Stay The room that we had was great. I enjoyed the comfort and hospitality. We were well rested and ready to go the next morning. November 20, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn In Colorado I love this location I always feel like im at home.. Even during the renovations you can't even tell that they are renovating because things are still so peaceful and nice. Comfy beds housekeeping makes sure you dont go without & will ask you if you need any service or anything everyday.. Also a wonderful staff.. I highly recommend the Aurora,Co Holiday Inn Express locations theres nothing I dislike I love everything about it.. November 13, 2013
Rated 5.0 out of 5.0 short and sweet Had a quick 2 night stay. Everything was great and the front desk girl (can't think of her name or I'd give her credit) was helpful with the area sights to see and delightful to visit with! Plus the afternoon cookie treat:) November 1, 2013
Rated 5.0 out of 5.0 by Comfortable bed Lovely Stay I stay here very often sometimes for long periods at a time and there is a reason why I always come back.. I love the staff here they make me feel like im home.. Great choice to stay very very clean & quiet at night ! Highly recommended October 29, 2013
Rated 1.0 out of 5.0 by Horrible I travel all the time for business and always choose Holiday Inn, I'm a platinum member. My wife and I had stay in Denver with my young son, so I again choose Holiday Inn. When we arrived I was greeted with construction that no one informed me of. I asked for the complimentary room upgrade, which I almost always get, and was informed that a room with two double beds isn't subject to the upgrade. I know that there were rooms available, there were only a handful of cars in the parking lot when I left at 5:15 the next morning. Staff was not friendly at all. For the first time ever I was extremely dissatisfied with an IHG hotel. If this happens again I will honestly seek out another rewards program. October 25, 2013
Rated 2.0 out of 5.0 by Better Hotels Near Anschutz Medical Center Beware of this hotel if you are using any of your Priority Club points for your stay. I was incorrectly charged for my room, even after I pointed out the problem to the front desk staff. Now I am in the middle of trying to get a credit returned to my credit card. The quality of the recent renovation is quite poor, but at least the bed and the bedding contribute to a good night's sleep. Lobby and common areas are badly dated and in need of a complete overhaul. Breakfast was quite good, and the morning breakfast staff very helpful. Laundry facilties are very dingy and limited. October 25, 2013
Rated 1.0 out of 5.0 by dissapointed again cable tv quit working told room was remodeled but just had new carpet stains in ceiling stains on wallpaper burn holes in lounge chair had to ask for an alarm clock did not get wake up call,was told it was because bedside phone did not work was overcharged on bill,did not get corrected untill I called back The only reason I keep going back is because of the gym next door. October 22, 2013
Rated 4.0 out of 5.0 by Nice Business Stay Under renovation, so some inconveniences. But overall a good place to stay when on business. October 21, 2013
Rated 4.0 out of 5.0 by Room Charges Everything was great! I just could not understand why our AARP discount was only applied to 1st night's stay, even though it was quoted on the bill for both nights. October 13, 2013
Rated 5.0 out of 5.0 by great location Hotel is located close to restaurants and interstate. No niise pronlems and they have a free fitness membership to ballys next door. The staff is super very friendly and helpful. I will stay here again. October 5, 2013
Rated 3.0 out of 5.0 by Under Renovation Hotel is under renovation but the quality of that renovation is very poor. Not worth the money they are charging. I would not recommend this location nor would I stay there again. September 23, 2013
Rated 3.0 out of 5.0 by Flood Our stay with you was during the recent flooding in Colorado. Our room had a leak and the carpet around the A/C unit was soaked. There was extensive renovations going on at the hotel during our stay that did not interfere with our stay. I am hoping the renovations can solve the leaking problem. The staff was very friendly and helpful., breakfast was great, and the room was adequate size. The mildew stains in the tile and caulking around the tub should also be addressed with the renovations at this time. The extensive road work did not interfere with our stay, but was a bit daunting to navigate. We had flooding rains and hail during our stay, but were comfortable and felt safe at the hotel. September 21, 2013
Rated 4.0 out of 5.0 by Affordable comfort and great staff service Outstanding staff and service made for a very good stay. September 11, 2013
Rated 1.0 out of 5.0 by Under renovation I stayed at this hotel twice in one week. The first time was great, the second time not so much. When I got to my room, I noticed that there was no clock in the room, so I asked for one. I then had trouble with the remote for the TV. Batteries needed to be replaced. The air conditioner was not working properly. I had to lower it to 62 degrees in order for the room to be cool enough. Finally, in the evening I happened to look up at the ceiling and there were 3 distinct stains on the ceiling. Not thrilled. The staff was great, but the accommodations not so much. September 10, 2013
Rated 2.0 out of 5.0 by Cramped Handicapped Room I kind of expected more from a Holiday Inn Express. Here are my concerns: + The bathroom had no A/C vent and was steamy. + My wife is in a wheelchair and she barely got around the bed. +The A/C was a bit noisy and hard to adjust the temperature. +The hotel did not have a selection of restaurants to choose from. September 9, 2013
Rated 5.0 out of 5.0 by GREAT STAFF AND HOTEL During my stay at the Holiday Inn Express Denver Aurora Medical Center the staff was very attentive. A light bulb went out in my room so I called the front desk and they fixed it within 15 minutes of me telling them. My room was very clean and comfortable and I loved the pillows. I have two small children and they enjoyed the pancakes and chocolate milk at breakfast. I will defnitly be staying here again. I have already recommended this property to several of my friends and family. September 6, 2013
Rated 3.0 out of 5.0 by Needs some simple updates The bathroom was clean but the toilets do not flush with any authority. The shower controls look like an old bathroom sink which makes the controls touchy and prone to shockingly cold or hot spells. Other than that it was decent and the staff was friendly. September 2, 2013
Rated 5.0 out of 5.0 by Remodel is looking great Rooms were clean and staff was very nice, remodel is going great September 1, 2013
Rated 2.0 out of 5.0 by NEEDS INTERNAL FACELIFT I've stayed at several Holiday Inn Express and have to say that most of them are more updated/clean/and operable than this one. There were several things in disrepair which didn't make the room uninhabitable but was bothersome; cracked tiles, stained/chipped tub, inoperable sink stopper (duct tape was used for repair and must've come loose). August 29, 2013
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