Rated 3.9 out of 5 by 292
Rated 5.0 out of 5.0 Clean and Friendly
We recently visited for a medical appointment for a Diabetic child. Our stay was great. Room was clean and the service desk staff was wonderful. Always a treat to see the same smiling face as the previous visit. Shows they care about their staff. And the Continental Breakfast was amazing. So many choices to choose from to start your day. Thank you and we will certainly be back.
October 8, 2015
Rated 5.0 out of 5.0 by morkmork Stranded
After missing our connecting flight at the Airport, we were booked at the Express in Aurora. Front desk person got us all to our rooms quickly, woke us all up by 5;30, and made sure to get us a cab, when the one we arranged for did not show. Just a great show of customer service.
October 7, 2015
Rated 5.0 out of 5.0 by Tala6962 Sleepy
Bed was very comfortable. After a long day of driving it's exactly what I needed.
October 7, 2015
Rated 1.0 out of 5.0 by nichoke1 Hair in my food
Breakfast here was disgusting, found hair in my gravy and informed the attendant she took her jolly time about removing the food from the server. she had fuzzy red hair and that's what i found in my food. i stopped three people from eating from the same gravy before she finally removed the tray.
October 6, 2015
Rated 4.0 out of 5.0 by bettysue33 Comfortable stay easy access to business conference center
Everything went smoothly. Room was clean and comfortable. Breakfast was free and better than the traditional continental.
October 2, 2015
Rated 5.0 out of 5.0 by savey Just Visiting
Room very clean, hotel staff was very friendly, and the breakfast was good. Great accommodations for the price!
September 30, 2015
Rated 5.0 out of 5.0 by STPMW Wonderful Stay
We always stay at this Express when we visit Denver. People are nice, the rooms are comfortable and always clean. Consistent.
September 27, 2015
Rated 1.0 out of 5.0 by Vary Unsatisfied TERRIBLE Cutomer Service by Manager Chris
I had a terrible experience with this hotel. I was traveling on business. They went ahead and charged my personal account twice instead of my business card which was given at check in. WHAT A MESS! I called again today and was offered nothing but a sorry. You should treat your customers with more respect and you do not have the authority to just charge any old card you want. This causes major issues for people and takes a long time to resolve. Now my daughter is turning 3 and I have no money to buy her presents because of your carelessness and lack of customer focused policy.
September 25, 2015