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Rated 4.5 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Great place to stay except the breakfast is fair at best. But there is a Waffel House close, which we chose after the first mornings experience. July 19, 2014
Rated 1.0 out of 5.0 by Disappointed with stay Could hear people above us, hotel booked party on the same floor as we stayed on and loud music was played until after 11 July 15, 2014
Rated 5.0 out of 5.0 by Excellent stay Great rooms, great employees, great place, convenient to shopping centers, restaurant, and 16 miles from six flags over georgia July 14, 2014
Rated 2.0 out of 5.0 by Worn out beds/Poor Maid Service/No consideration offered by Management Did not enjoy our stay at this hotel. Rooms went uncleaned during our visit. Were asked to deliver our dirty linens to the front desk in order to get clean towels that were not provided-- due to the room not being cleaned the first day, and inadequately cleaned the second day. July 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Powder Springs, Austell, Ga I have been traveling for well over a month and this is the friendliest Holiday Inn Express I stayed at. The staff is very friendly and they make you feel like family. I stayed in a mini suite for a week and found it very comfortable, the extra space was very nice. The price of the suite was very reasonable and worth the difference in price over the regular room. The breakfast was typical Holiday Inn Express, but the staff was much more efficient. The food trays were always filled no matter what time you came down. There were the usual choices which were always available. The entire hotel staff went out of their way to accommodate your needs. The hotel is located in the suburbs, near numerous restaurants and stores which make it very convenient when traveling. The hotel's locations is about 20 minutes from the city of Atlanta. I would definitely recommend this hotel and would stay there again! July 14, 2014
Rated 5.0 out of 5.0 by great free night booked my free night to visit my brother in Alabama, took another day and stayed another night, good service, thanks. July 5, 2014
Rated 5.0 out of 5.0 by HOTEL STAY all staff were the best ITS ALWAYS A GOOD STAY THERE July 3, 2014
Rated 5.0 out of 5.0 by Very Clean and confortable beds and pillows It was a very nice visit. Very relaxing and close to stores July 3, 2014
Rated 5.0 out of 5.0 by Bed was great The bed was very comfortable and the bathroom was large with a bit higher sink than normal. I loved that since I'm 6'6" tall. The staff were very freindly and the breakfast was always ready to go. This was a good experience for my wife and I. We stayed five nights and would come back upon our next visit. June 30, 2014
Rated 4.0 out of 5.0 by Nice experience Good location for connecting with brother and sister and other family members for family reunion which occurs annually. June 25, 2014
Rated 5.0 out of 5.0 by clean comfortable bed We enjoy staying at Holiday Inn Express because we can depend on their quality with no surprises. We're always satisfied with the smart start breakfast that is furnished free of charge. June 23, 2014
Rated 5.0 out of 5.0 by Overnight Stay Very impressed with this location. The lobby area was very welcoming, and staff very attentive and helpful. The room was spacious and comfortable. Breakfast selection was good, and dining area inviting. Would definitely stay at this location again if I find myself in this area of Atlanta. June 19, 2014
Rated 1.0 out of 5.0 by Staff was great - the rest of the experience was miserable My review is based solely on the fact that I was in room 211, right above the lobby. The noise from the door opening and closing made sleeping impossible as it was constantly going starting at 7am. Furthermore, there is a step up into the room about 4-5' into the room as you enter. This step makes a walk to the toilet very dangerous when it is 4am and completely dark. At 4am, it's easy to forget about the step which will send you catapulting into the door (meeting it with your face/forehead) and can cause you joint damage (a wrenched knee, in my case). The staff was great and offered sincere apologies. The room was also very clean and the bed comfortable. But if you stay at this hotel, avoid room 211 at all costs. June 18, 2014
Rated 5.0 out of 5.0 by Friendly and accomodating! We always enjoy our stays at this hotel. The staff are great and nothing is too much trouble. Rooms are clean and comfortable and we would recommend to anyone who wants a hotel in this part of town. June 16, 2014
Rated 5.0 out of 5.0 by Great Staff and very comfortable room The staff at this location is the best and we stay at several HIE locations. The front desk is very professional and polite. The food is ok, probably about the same as other average locations, we believe it could be improved without much additional cost and really set this location apart from the rest. June 13, 2014
Rated 5.0 out of 5.0 by Economical, clean and great service Awesome service from hotel staff. Rooms have been updated with new amenities, fixtures and furniture. The rooms are clean and fresh smelling. June 10, 2014
Rated 5.0 out of 5.0 by Excellent service and a clean place to stay I was in a 10 day transition period while I moved from one house to another. I stayed at 4 different hotels. Holiday Inn Express was by far the best! The room was clean, updated furniture and decor. Best of all was the service. I was sick with a very bad stomach virus. I called the front desk because I needed something to settle my stomach. I also needed more towels due to the virus. The hotel staff went out of their way to help. They cleaned the room for me when needed, checked on me for the next couple of days to make sure I was okay. I could not have asked for better service during a difficult time. June 10, 2014
Rated 5.0 out of 5.0 by Friendliest Front-Desk Staff You'll Ever Find! I've stayed at this hotel many, many times during the past two years, and I continue to be amazed by the friendliness and helpfulness of the front-desk staff. They all deserve raises. I should also mention that the housekeeping and breakfast staff do a great job. The hotel's location is very good--close to restaurants, shopping, and major connectors/roads in the area. June 9, 2014
Rated 5.0 out of 5.0 by Great Location, Great Staff I stayed at this hotel 3 nights and they were all wonderful. ALL of the ladies at the front desk( sorry don't remember names) were friendly and helpful, made my stay fun. Entire hotel very well kept. Would definately visit this location if in the area again. Excellent Job HI Express Powder Springs! May 30, 2014
Rated 5.0 out of 5.0 by Beautiful Rooms and relaxing stay My family had a wonderful stay in a spacious and clean hotel from top to bottom. The pool was clean & adequate for my ten year old son. The beds were comfortable and the appliances were somewhat modern. There were no plumbing issues or moisture problems during our stay. Most important, every host was kind and attentive to my families every need. I will most likely stay at this Holiday Inn Express again! Keep Up The Great Work ! Tiger from Cleveland. May 29, 2014
Rated 5.0 out of 5.0 by Pleasant Stay Breakfast was awesome, rooms where comfortable. The treadmill was out of order and the elliptical needs to be serviced; makes a lot of noise May 27, 2014
Rated 5.0 out of 5.0 by Incredible staff, comfortable surroundings, great location and again incredible staff Our experience in staying at this particular Holiday Inn Express was one we will not soon forget. The helpful, knowledgeable and friendly and welcoming staff made our stay perfect. We look forward for visiting again soon. May 8, 2014
Rated 5.0 out of 5.0 by Very nice property It's pretty simple for me...large, clean rooms, very comfortable beds, very quiet property and helpful people makes this a great stop for a weary traveler. May 8, 2014
Rated 5.0 out of 5.0 by Atlanta NW - Powder Springs My entire stay was paid for with points, which makes it better. But staying in the basement was nice because it was real quiet down there at night. The staff was very friendly and accommodating. They were very helpful with points of interest and restaurants. I have stayed here before this visit and will come back often. May 6, 2014
Rated 5.0 out of 5.0 by Great Staff This hotel was very neat and clean. The staff was friendly and helpful. The front desk agent Sam was always smiling and greeting the guest she was always cheerful April 14, 2014
Rated 4.0 out of 5.0 by good place I was here for two weeks for business. Very nice hotel and relatively quiet. The staff was extremely friendly and helpful. I love the popcorn offered during the weekday evenings. My room was very clean. If I had to complain, it would be the beds. They were very soft and I could tell which side people would sleep on. They need to invest in new matresses. But, overall, not a bad night sleep. I will stay here again. April 13, 2014
Rated 5.0 out of 5.0 by Great property Outstanding service and very clean. Excellent location . April 6, 2014
Rated 4.0 out of 5.0 by Relaxing environment and great service My visit to this hotel was during a time of bereavement which the staff made this time very comfortable. This hotel was very close to my family members home to where I could come and go quickly. I really appreciated the staff making sure my family and I had what we needed, and assisted us if needed. I really liked the free WI-FI, but it was disappointing to find out my favorite television channel was not offered. March 30, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff The staff here were excellent upgraded me automatically to a suite and extended my check out time, the new trainee receptionist was brilliant and so friendly. The rooms were big and clean and the bed was very comfortable. the area is quiet but plenty of places to eat close by. The town of Austell has a large Walmart to for any shopping. The fitness room was great. Nice variety for the free buffet breakfast. Will definitely stay here again when in the area. March 26, 2014
Rated 5.0 out of 5.0 by Passing Through Very nice hotel and the staff treated me like family. My hat is off to them for providing such great service and yes my room was very clean and quiet!! February 27, 2014
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