Rated 4.3 out of 5 by 45
Rated 5.0 out of 5.0 by Andy3495 Better than expected
I was pleasantly surprised when I walked in the lobby. I expected a normal Holiday Inn but got a very nice quality experience. The decor was beautiful and created a very professional environment. The room was very comfortable. The food and drink service was a notch above
July 19, 2014
Rated 5.0 out of 5.0 by iraqghostsoldiers Military Traveler
This is one of the best hotels I have stayed at and that says a lot given my extensive travel over the past couple of years. This is a new property and the rooms are in excellent condition. The staff is excellent and I always feel welcome. The only drawback is noise from a loading dock close by.
July 14, 2014
Rated 3.0 out of 5.0 by IHG0708 July 7-8
I have stayed at this facility twice now as a result of business travel. The location is convenient to the Arboretum's offerings, making it ideal. The facility is very clean and well maintained, but the hotel only recently opened. The staff was very friendly and helpful.
I had issues with the room temperature during my first stay, but decided to try again. My latest trip resulted in the same experience. I believe the t-stats in the room are set to a limit of about 70 degrees, which in Texas is not comfortable for those who like a very cold room in which to sleep. In contrast, the hallways were always on the cold side.
During my first stay, I found breakfast to be good. There were many choices and most of them were heatlhy. On my second trip breakfast was disappointing both mornings. The eggs were some sort of pre-fabricated pancake-looking thing, sausage looked extremely over microwaved, so I only grabbed yogurt. Based on my two visits, I will most likely not stay again or recommend this facility to others.
July 13, 2014