Rated 3.8 out of 5 by 19
Rated 5.0 out of 5.0 by Bowling60 Owner of a small business
Very friendly staff. Great rooms. Very clean.. Great rates. The mall was very convenient.
February 26, 2014
Rated 3.0 out of 5.0 by kentuckyk Water pressure and TV
Water pressure was a joke.
TV location - Was mounted 90 degrees to the bed, too high, next to the couch and behind the desk. In other wordsit was difficult to watch the TV. Kind of a small thing, but annoying. (Room 235)
Manager's reception could stand to have a better food selection.
February 24, 2014
Rated 5.0 out of 5.0 by Rick/Susan Highly Recommend! Great Staff, Service and Comfort
Just spent 2 weeks at this new wonderful Holiday Inn Express and will most certainly be staying there in the future. The staff at this location are just awesome. Very upbeat and friendly, great service, great suggestions for area restaurants and attractions and very attentive when it comes to service and details. Zona, Sharon, Travis, Blake, Lupe, Cindi, Adam, Luis, Jacob and Bobby made these two weeks so much better with their awesome customer service. You feel more like family than a guest in a hotel. This location is very clean, bright and comfy and wait until you see the out door pool, cabanas, comfortable patio furniture and even BBQ grills. There is a nice "happy hour" on Tuesday and Wednesday evenings (thanks Adam) and Cindi makes sure your room is clean and comfortable. Blake, Travis and Lupe at the front desk are full of great information, Luis keeps the breakfast area full and clean and Jacob and Bobby keep this place in great running order. There is an exercise room, business center and even very nice washers and dryers to use for an extended stay. There are other great staff members that we didn't get their names, but they deserve recognition also, because everyone at this hotel is very hardworking. Plus this hotel is in a wonderful location close to two major freeways, shopping and every restaurant you could want! Thanks Zona for checking on our every need and for hiring and managing such a great staff, you all go above and beyond on service and details and we appreciate all of your efforts. Great hotel, great staff, great location! When in the Austin area do yourself a favor and stay here.
February 23, 2014