Rated 4.6 out of 5 by 154
Rated 5.0 out of 5.0 I Like This Place & Will Stay Again
The hotel is in a great location relative to my home office which is on 360 near 2222. There are plenty of restaurants and shopping options in the area and there is easy highway access to 183/Research, Mopac/Loop 1, and 360/Capital of Texas Highway.
This property is nicely decorated and clean. The only cleanliness/wear issue I encountered was in my first room (3 nights in #333) where there were some large, dark stains on the carpeting. I actually checked out on 5/26 and checked back in for 1 more night due to weather-related travel issues. I stayed in #306 the last night and found it in much better shape (clean carpet).
I had a couple of problems with noise. The first involved room #333 which is facing Costco. The sounds from the loading dock are pretty loud (sounds like thunder), so I'd recommend requesting a room on the opposite side of the building. I'm surprised I was put here; having requested a quiet room.
Room #306 is located on the side of the building opposite to Costco. It was much quieter overall, except that the in-room fridge made popping noises that were so disruptive to sleeping that I ended up turning it off completely!
Both beds were very comfortable!
The staff were all very nice. The breakfast spread was adequate.
All in all, I really liked this place and will stay again on future business trips to Austin.
March 2, 2015
Rated 5.0 out of 5.0 by Elk34 Excellent facility
This was my second time to stay here. It is less expensive than hotels near the UT campus but an easy 10-15 minute drive. Well worth the savings. The actual hotel is excellent. New building that is clean and nice. The staff is very nice and helpful. Highly recommend.
February 26, 2015
Rated 5.0 out of 5.0 by dorkydiva Friendly service, beautiful room, wonderful stay!
I was in Austin from the Texas Hill Country for business training. I chose Holiday Inn Express and Suites/Arboretum based on its close proximity to my training facility after reading all the previous great reviews from other guests. The previous reviews were right on the money...my stay was wonderful! Despite experiencing a delayed check in because my room wasn't ready, the staff handled the situation honestly and apologetically...the friendliness of the front desk attendant made diffused any frustration I may have experienced otherwise by being unable to check in on time. The housekeeping staff made sure my room was beautifully clean and comfortable. And breakfast was delicious! Great experience...will definitely stay here again!
February 26, 2015