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Rated 4.0 out of 5 by 105 reviewers.
Rated 3.0 out of 5.0 by Age Staff was quite friendly and the location is adequate to restaurants and shopping. However, the room suffered from lack of attention, i.e. one part of the baseboard in the bathroom was unpainted, as if someone overlooked it years ago when they remodeled. Hairs observed on the bathroom floor - very disgusting. Biggest complaint is the lack of deep, aggressive cleaning. The breakfast "food," as with other chain hotels, is absolutely atrocious. I would rather they pass on the fake eggs and sausage and just stock up on healthy food. I am not hating, just making observations - we did sleep well, and appreciated the friendly employees. August 12, 2014
Rated 5.0 out of 5.0 by Clawdaddy Great staff and great Breakfast. Will be back for sure. This will be my Hotel of choice in Austin Texas August 12, 2014
Rated 5.0 out of 5.0 by Great Stay Friendly Staff Great Value when visiting from out of town. Central to my needs with amenities all around. Great restaurants nearby August 12, 2014
Rated 5.0 out of 5.0 by comfortable stay greata value for the price, had a slight problem with the air condition leaking water friendly staff and front desk, had cookies and fruit in the lobby which was nice and lemonade August 12, 2014
Rated 1.0 out of 5.0 by AVOID Don't stay here, the area is terrible-lots of crime/prostitution. August 8, 2014
Rated 5.0 out of 5.0 Awesome We really loved our experience. Due to David Rogers, he was really sweet and got everything prepared for us: a sense of relaxation as we hosted our charity event August 7, 2014
Rated 4.0 out of 5.0 by booking process needs help ... hotel was great we have nothing but good to say about the hotel and the staff. the central booking process was however, another story. we called in to reserve the room after having scouted out the prices on line. a) they initially wanted to give us a higher price than advertised in their own ads. b) the clerk making the reservation made an error and booked the wrong date.... not the end of the world because things happen. we discovered it when the confirmation email came. c) we spend close to an hour having to talk to several levels of customer service personnel just to try to get them to correct their error. They wanted us to go to the hotel and plead the case the local manager. Seriously? d) finally ...( and fortunately I have unlimited cell time), the third person we talked to took responsibility and corrected their error. August 4, 2014
Rated 5.0 out of 5.0 by Perfect Place This place was was awesome, Friendly staff. The Director of Sales was the most nicest person you could ever meet. He was able to tell us where to go eat and some site-seeing spots during my down time. In addition, the whole staff was very friendly and accommodating during my stay. Will definitely come back to stay at this hotel next time in Austin. July 30, 2014
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