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Rated 4.0 out of 5 by 95 reviewers.
Rated 4.0 out of 5.0 by "Non-smoking" room? Room 413 is listed as a "non-smokikng" room, but you could not prove it by my experience. Admittedly, we were offered another room, but did not have time to move. We were heading to a family event and needed to leave. July 19, 2014
Rated 5.0 out of 5.0 by good stay excellent service and rooms and great location to visit in Austin Tx July 18, 2014
Rated 2.0 out of 5.0 by No Hot Water and Breakfast Under Staffed I had no hot water in the room even after maintenance was called up there to investigate by running the hot water at least 5 more minutes than the 10 I had already done so. Breakfast was very busy and there was only one person stocking the buffet. There should have been more help as bacon was never brought out and when the new omelets were out they lasted all of about 3 minutes. Because of the hot water incident management did discount the room and give bonus points (although not elite eligible - what's the point) and it took talking to the front desk 3 times to make this happen (the front desk staff should be empowered to make the guest happy). Also the signage for the hotel could use some work, it took a while to locate the property, it has a small sign out front and the hotel does not face the highway and hidden by trees. All in all I usually love stay at HI Express but this is not one that is being kept up as well as others. July 14, 2014
Rated 5.0 out of 5.0 Great experience! Hotel was nice, and staff was friendly! I would stay here again. July 14, 2014
Rated 5.0 out of 5.0 by Second Visit I booked a room here because of a positive experience in March at this hotel. Even though this Holiday Inn is not the closest to downtown Austin (I've stayed at 2 others), this one can't be beat for price, quality of the room, and friendliness of the staff. Will be booking here in the future. July 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed one night for a funeral, great hotel and location. Staff is very friendly and accommodating!! July 11, 2014
Rated 5.0 out of 5.0 by Reunion I found the stay clean, comfortable nice staff would recommend this location to family or friiends. :-) July 10, 2014
Rated 5.0 out of 5.0 by Comfortable, safe The stay was so satisfactory that I switched future stays to Holiday Inn. July 5, 2014
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