Rated 4.0 out of 5 by 110
Rated 2.0 out of 5.0 by NENO Room
We were greeted at the front desk, the room AC wasn't working properly informed the front desk. It was a handicap room which I didn't really care for. Reported it to he front desk that it was set on 60 and blowing warm air. Front desk called back said that it was correct setting. On my way to the front desk met maintenance person in hallway and asked would he check it, he did and said that something was wrong. He told the front desk, and we were told that they would move us. Sunday morning breakfast said to be over at 10:30, I got there at 10:20 and there was nothing out not even something to drink.
September 3, 2014
Rated 5.0 out of 5.0 by let1964 Great Service
The friendliness of the front desk staff and cleanliness of the hotel are the first things that greet you as you enter this facility. The breakfast choices are great and the food staff does an exceptional job of keeping everything hot/cold and full. The rooms are clean, dark and quiet for a relaxing nights sleep. Don't let the area around the hotel influence your decision to stay. I have always felt very safe. Every time, there have been law enforcement of some type staying at this facility. I would recommend this Holiday Inn Express.
September 2, 2014
Rated 5.0 out of 5.0 by MsBoss Provided our needs and more
I began booking Holiday Inn Express when traveling with my mother. She cannot use a tub/shower arrangement and it is difficult to find hotels with accessible showers. Holiday Inn Express provides this service and our recent stay in Austin was no exception. As a bonus, the room was located on the first floor, convenient to exit and very comfortable for both of us. The room was quiet, clean and spacious. The staff was friendly, courteous and helpful. We were in Austin to be with a family member having surgery at Brackenridge Hospital and the hotel was an easy commute to the hospital. The room and amenities allowed us to heat and eat a light meal at night following a stressful day at the hospital and we both rested well to face the following day. I definitely recommend this hotel to anyone staying in the Austin area and look forward to staying at Holiday Inn Express even when traveling alone.
August 31, 2014
Rated 4.0 out of 5.0 by Elembee Great Overall Stay
Overall, my stay at this hotel was great! However, there only one small detail: the refrigerator's temperature dial was broken and was left without a properly working fridge (which I NEEDED)!
August 27, 2014
Rated 4.0 out of 5.0 by Cletus14 Great Stay
Enjoyed my stay. Came down for a business meeting in downtown Austin and the proximity was great from downtown. Friendly staff!
August 18, 2014
Rated 3.0 out of 5.0 by Frequent hotel guest Age
Staff was quite friendly and the location is adequate to restaurants and shopping. However, the room suffered from lack of attention, i.e. one part of the baseboard in the bathroom was unpainted, as if someone overlooked it years ago when they remodeled. Hairs observed on the bathroom floor - very disgusting. Biggest complaint is the lack of deep, aggressive cleaning. The breakfast "food," as with other chain hotels, is absolutely atrocious. I would rather they pass on the fake eggs and sausage and just stock up on healthy food. I am not hating, just making observations - we did sleep well, and appreciated the friendly employees.
August 12, 2014
Rated 5.0 out of 5.0 by clawdaddy Clawdaddy
Great staff and great Breakfast. Will be back for sure. This will be my Hotel of choice in Austin Texas
August 12, 2014
Rated 5.0 out of 5.0 by 27 Homey Great Stay Friendly Staff
Great Value when visiting from out of town. Central to my needs with amenities all around. Great restaurants nearby
August 12, 2014