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Rated 3.7 out of 5 by 28 reviewers.
Rated 2.0 out of 5.0 by Forget something I left my USB memory and hard drive in the drawer. I asked the hotel, but it was no response. Please give me any response. I checked out on May 9th , room number 303. May 14, 2013
Rated 5.0 out of 5.0 by Wonderful stay We needed to stay in Austin for one night and were pleasantly surprised at the comfort and quality of this hotel. The service was excellent--they were quick to respond to a request for extra towels. Our room was wonderful! The bed was comfortable and the hotel was quiet. There is noise from the highway; however, with the air on, not noticeable. Great place for a stay in Austin that is close to downtown. We will stay here again. May 10, 2013
Rated 2.0 out of 5.0 by Old and Worn Staff was good. Facility was tired and warn. Mattress was worn out. Visibly sagging. Uncomfortable. This is a motel -- most people come here to sleep. The condition of the bedding is a key measure of quality for lodging. Mold in the bathroom, tub surround and door frame. Cleanliness is a reasonable guest expectation and again a key measure of quality for lodging. Again, staff was good -- management needs to take action to refresh facility and replace worn out furniture and bedding. May 9, 2013
Rated 5.0 out of 5.0 by Never Disappointed When in Austin on business and even on occasion for pleasure I chose this facility. I am always greeted as a priority member, upgraded on occasion, and my room is always clean, quite and a great experience. I have never encountered rude staff, and always are accommodating with information. May 7, 2013
Rated 5.0 out of 5.0 by Staff and hotel were excellent! The only issue I had was the mattress was extremely firm. Unfortunately I have back issues so it was uncomfortable for me, but my husband slept like a baby! The staff at the hotel was wonderful and the hotel was extremely clean and welcoming. What a great breakfast we had too! I would definitely recommend this hotel to anyone. I would even go back and stay again.... even with my bad back! May 3, 2013
Rated 5.0 out of 5.0 by Very relaxing and enjoyed the stay Great place to stay in Austin. Will stay there again. May 2, 2013
Rated 1.0 out of 5.0 by Disappointing I was very disappointed with this hotel. It is not up to the Holiday Inn Express standards. My room was noisy because it was on the first floor close to the parking lot and elevator. The carpet in the room was old and stained. The furniture was old and dumpy. The room smelled heavily of some type of perfume or fragrance. The shower was horrible because it was very difficult to regulate the temperature of the water. So it was either freezing cold or too hot - nothing in-between. The air conditioner was old and not working properly. And the room was not too clean. The hotel needs major updating. I would not recommend this "Holi-dump" to anyone. STAY AWAY! April 26, 2013
Rated 1.0 out of 5.0 by Horrible Service and Internet Connection There was no internet service during my stay. I had to go to a Starbucks to download and study my paperwork for the test I took next day! I had never experienced anything like this before so I would never stay at this place ever again! April 23, 2013
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