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Rated 4.1 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Great Place to stay We were visiting Austin for a wedding. About the only problem we had was finding the hotel and I think this is more of an Austin problem than the hotel. We asked to stay longer as the wedding wasn't until the evening and were accommodated. We would definitely stay here again. July 22, 2014
Rated 4.0 out of 5.0 by "Non-smoking" room? Room 413 is listed as a "non-smokikng" room, but you could not prove it by my experience. Admittedly, we were offered another room, but did not have time to move. We were heading to a family event and needed to leave. July 19, 2014
Rated 5.0 out of 5.0 by good stay excellent service and rooms and great location to visit in Austin Tx July 18, 2014
Rated 2.0 out of 5.0 by No Hot Water and Breakfast Under Staffed I had no hot water in the room even after maintenance was called up there to investigate by running the hot water at least 5 more minutes than the 10 I had already done so. Breakfast was very busy and there was only one person stocking the buffet. There should have been more help as bacon was never brought out and when the new omelets were out they lasted all of about 3 minutes. Because of the hot water incident management did discount the room and give bonus points (although not elite eligible - what's the point) and it took talking to the front desk 3 times to make this happen (the front desk staff should be empowered to make the guest happy). Also the signage for the hotel could use some work, it took a while to locate the property, it has a small sign out front and the hotel does not face the highway and hidden by trees. All in all I usually love stay at HI Express but this is not one that is being kept up as well as others. July 14, 2014
Rated 5.0 out of 5.0 Great experience! Hotel was nice, and staff was friendly! I would stay here again. July 14, 2014
Rated 5.0 out of 5.0 by Second Visit I booked a room here because of a positive experience in March at this hotel. Even though this Holiday Inn is not the closest to downtown Austin (I've stayed at 2 others), this one can't be beat for price, quality of the room, and friendliness of the staff. Will be booking here in the future. July 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed one night for a funeral, great hotel and location. Staff is very friendly and accommodating!! July 11, 2014
Rated 5.0 out of 5.0 by Reunion I found the stay clean, comfortable nice staff would recommend this location to family or friiends. :-) July 10, 2014
Rated 5.0 out of 5.0 by Comfortable, safe The stay was so satisfactory that I switched future stays to Holiday Inn. July 5, 2014
Rated 5.0 out of 5.0 by austin meeting served the purpose, room was clean, breakfast was so so. July 1, 2014
Rated 5.0 out of 5.0 by staff at front desk are great good place to stay. clean and quite. don't plan on getting full at breakfast. room was comfortable. June 30, 2014
Rated 5.0 out of 5.0 by Great stay I had a very high-pressure test the following morning for a Texas state license and I was as rested and confident as I could be in great part because of my stay. June 29, 2014
Rated 5.0 out of 5.0 by Joe C. This hotel has a great location. Convenient to anywhere in N. Austin. Easy to get to. Lots of amenities close by. Friendly staff. June 25, 2014
Rated 5.0 out of 5.0 by Friendly and accommodating staff I had a very good experience with my stay at the hotel. The staff were great to work with, the room was clean and well kept up. I enjoyed the continental breakfast and the variety that it provided. The pool area was small but met my needs and the exercise room was a nice addition to my stay. June 24, 2014
Rated 5.0 out of 5.0 by good value Good clean room and breakfast was plentiful. Nice n quiet. June 23, 2014
Rated 5.0 out of 5.0 by great accomendations able to relax after stressful work day. is Quiet no slamming doors even with the parking lot full. accommodating, requested later check out time and was no problem! June 21, 2014
Rated 5.0 out of 5.0 by Great Service Hotel for me was centralized to conduct the business i was in Auston for. June 17, 2014
Rated 4.0 out of 5.0 by Beetles There were beetles in the room. A dead beetle remained in a corner in the room the entire stay. June 16, 2014
Rated 4.0 out of 5.0 by Great Stay I had anxiety about booking a hotel in a town that I was unfamiliar with. This hotel was a pleasant surprise. It was clean, comfortable and centralized to everything. June 12, 2014
Rated 4.0 out of 5.0 by Noise The refrigerator rattled all night long making it difficult to sleep soundly. June 11, 2014
Rated 4.0 out of 5.0 by Last minute drop-in went well We made reservations at another hotel down the street and were very disappointed when we arrived. We drove further down the road and found the Holiday Inn Express. We were pleasantly surprised and truly enjoyed our stay! June 9, 2014
Rated 3.0 out of 5.0 by No ice Machines working on floors 1,3, Always out of cinnamon rolls for the breakfast. Two straight days they were out of cinnamon rolls. No ice machines on floors 1,3, May 31, 2014
Rated 5.0 out of 5.0 by Recommended I had a great experience here this past weekend- the room was so nice and big and clean. They had a great breakfast in the morning. The staff was polite and friendly and it was easy and quick to get to all the cool spots in Austin. I would definitely stay here again! May 29, 2014
Rated 5.0 out of 5.0 by grateful for your hospitality I just want to say thank you very much to the GM who stood up and did more than just the right things and trying to comfort me in my time of need. Thank you. May 9, 2014
Rated 2.0 out of 5.0 by Failed to deliver As a traveling businessman a reliable business center is often critical. While this hotel offered a computer it was unable to print a pdf document.. Staff unable to help or provide alternative. TV channels were not as advertised and since I had made reservation on IHG system, desk refused to provide corporate discount. Moved to competitive chain just down the street and for less money had much better experience. Very disappointed in this property. May 9, 2014
Rated 5.0 out of 5.0 by A MOST EXCELLENT EXPERIENCE! My wife and I combine business and relaxation when we travel. This hotel exceeded our expectations in every way. When we checked in, the gentleman on duty at the front desk was extremely polite and helpful, and he went out of his way to ensure that we needed nothing. The room was spotless, and the bed was as comfortable as any I’ve ever slept on. It was a completely enjoyable stay, and we heartily recommend this hotel to anyone. May 9, 2014
Rated 4.0 out of 5.0 by Excellent Staff !!! Great Hotel. Would love pillow top upgrade to beds :) April 22, 2014
Rated 3.0 out of 5.0 by Gym equipment old and broken The hotel rooms were fine but the gym equipment was either broken or ridiculously old. They need a to upgrade. Don't stay here if you need a workout room. April 15, 2014
Rated 5.0 out of 5.0 by 5 stars all around Had a great three night stay here once again. The facility, staff and breakfasts remain top notch and this is definitely my place of choice whenever I'm in Austin. April 1, 2014
Rated 5.0 out of 5.0 by Comfortable and convient Great Service and extremely accomaadating. I would strongly recommend this Motel to anyone. March 28, 2014
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